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5 Hurdles That Scrum Masters Commonly Face

Agile has gained a significant track and has been adopted by all organizations. Agile Methodology today has become one of the most popular and most dynamic project management styles among the software development teams. And Agile is also being adopted by various other functions. It is important to note that Agile can be applied to many types of teams and projects and should not be thought of as limited to engineers or software development projects only.We run all our software delivery through an Agile methodology called Scrum. Scrum is well-recognized amongst engineering teams, but a variety of teams across industries have come to love the Scrum way. From manufacturing to operations and education, businesses of all kinds have used Scrum practices and successfully. As long as your projects involve a concrete product, Scrum can work for you. We have been using Scrum for last few years and have some great success with it. But, still the Team come across various common Scrum Pitfalls.Many organizations are adopting Agile and Scrum for producing higher quality products and services.As per the statistics are given by PwC, “Agile projects are 28% more successful than traditional projects.”Almost three-quarters (71%) of organizations report using Agile approaches sometimes, often, or always. (source: capterra)So why not,Organizations are hiring Scrum Masters for implementing Scrum Framework. It’s a sole responsibility of a Scrum Master to make sure it’s fully implemented and followed by the team in an organization.Scrum is easy to understand but hard to implementWho is a Scrum Master?The Scrum Master is a champion for a Scrum team. He coaches the team, the product owner, and the business. The Scrum Master is a multitasker were deeply understands the work being done by the team, motivates the team and makes sure that the teams are following the Scrum processes and will also work together with them to continuously improve them.How important is a Scrum Master?Scrum Master also ranks on the top of the hierarchy on most of the Agile or Scrum Process, with an eye towards a better understanding of role and importance, here is a closer look at the Scrum Master roles. 1. Scrum Master plays a vital role in the success of the project, he serves as a glue that can hold the entire project.2. Scrum Master may not participate in daily Scrum meetings but supports the entire team.3.  Scrum Master helps in strengthening the Agile development team4.  Scrum Master facilitates team meetings, which also includes Daily Stand-up5.  Scrum Master aims to deliver the maximum value to the customer.Let’s have a look at the 5 hurdles that Scrum Master commonly face:1. Managing Role ExpectationsMany organizations, as well as the upper management, confuses the role of the Scrum Master with a Project Manager. However, the most important thing that we all should know is that the Scrum Master is a Scrum facilitator for a team as well as an organization.However, sometimes management expectations are different, which makes the life of a Scrum Master little harder. We all need to understand that Scrum Master is a facilitator, a guide, a process follower and most importantly, a Servant Leader.2. Change ResistanceAs per Mike Cohn, it is the social aspect of change that can create resistance, all resistance comes from specific individuals. Teams or departments do not resist changing to Scrum, Individuals do.So, when we talk about Scrum implementations, the Scrum Master is the change agent for the same. It’s a major hurdle faced by a Scrum Master during the implementation. Change Resistance is not a surprise, it’s the most expected reaction whenever a new change is introduced.                                                      Tip: Choose a length of the Sprints in such a way that it can resist change.There are many ways for adopting Scrum patterns and overcoming change resistance. You will get that Scrum adopting patterns in my previous article- Patterns For Adopting & Spreading Scrum In Organizations.3. Keeping everything Time-Boxed        When we talk about implementing Sprints, every event is supposed to be time-boxed in order to get productive results. For example, the Daily Scrum event should not exceed 15 minutes, but in reality, we see team members start discussing their technical difficulties and the meeting goes longer than the allotted time. It’s one of the most common challenges for any Scrum Master.Well, a funny thing to try to overcome this hurdle is to make the team members stand for 15 minutes. Hide all the chairs! They will eventually get tired and finish up the meeting.4. Handling Urgent Change RequestsScrum Masters follow the rule when implementing Scrum which is to never accept changes within the Sprint. We can handle the change requests at the end of the sprint or at the start of the Sprint but not in between. However, in a practical world, we see Product Owners/Customers/Stakeholders coming up with an urgent change requests or bugs.However, it’s also not good to blindly follow the process without understanding the business and market aspects. It’s always better to communicate, collaborate with all the Stakeholders, replan and then make good decisions.5. Distributed TeamsIt is one of the most common barriers faced by a Scrum Master. When the teams are distributed geographically, there are sometimes delays, network issues, cultural or regional issues, different Time Zones, different working hours, it is always difficult to get everyone connected and collaborate/communicate with everyone.Thanks to all the technologies, applications out there that help us overcome this hurdle whether it’s communication, video conferencing, there are many tools available.Scrum Master also come across the following challenges:1. Scrum Master acts as an admin:Basically, Scrum Master tasks start with booking meetings, scheduling events, taking notes, and inviting people to ceremonies. All these may be the primary function of the Scrum Master and these deals with making the team be effective. The tasks involve various challenges.2. Lack of Agile training for the teams:As the Scrum Master is meant for the team, it’s a responsibility to make sure all your team members have foundational Agile training. This is one of the most problem faced by Scrum Master.To summarize, I would say, these are the just the “Hurdles” commonly faced by Scrum Masters but not the “Blockages”. These obstacles can be jumped over, with good skills, expertise and, experience in Scrum implementations. Keep Learning!

5 Hurdles That Scrum Masters Commonly Face

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5 Hurdles That Scrum Masters Commonly Face

Agile has gained a significant track and has been adopted by all organizations. Agile Methodology today has become one of the most popular and most dynamic project management styles among the software development teams. And Agile is also being adopted by various other functions. It is important to note that Agile can be applied to many types of teams and projects and should not be thought of as limited to engineers or software development projects only.

We run all our software delivery through an Agile methodology called Scrum. Scrum is well-recognized amongst engineering teams, but a variety of teams across industries have come to love the Scrum way. From manufacturing to operations and education, businesses of all kinds have used Scrum practices and successfully. As long as your projects involve a concrete product, Scrum can work for you. We have been using Scrum for last few years and have some great success with it. But, still the Team come across various common Scrum Pitfalls.

Many organizations are adopting Agile and Scrum for producing higher quality products and services.

  • As per the statistics are given by PwC, “Agile projects are 28% more successful than traditional projects.”
  • Almost three-quarters (71%) of organizations report using Agile approaches sometimes, often, or always. (source: capterra)

So why not,
Organizations are hiring Scrum Masters for implementing Scrum Framework. It’s a sole responsibility of a Scrum Master to make sure it’s fully implemented and followed by the team in an organization.

Scrum is easy to understand but hard to implement

Who is a Scrum Master?

The Scrum Master is a champion for a Scrum team. He coaches the team, the product owner, and the business. The Scrum Master is a multitasker were deeply understands the work being done by the team, motivates the team and makes sure that the teams are following the Scrum processes and will also work together with them to continuously improve them.

How important is a Scrum Master?
importances of scrum masterScrum Master also ranks on the top of the hierarchy on most of the Agile or Scrum Process, with an eye towards a better understanding of role and importance, here is a closer look at the Scrum Master roles.
 
1. Scrum Master plays a vital role in the success of the project, he serves as a glue that can hold the entire project.

2. Scrum Master may not participate in daily Scrum meetings but supports the entire team.

3.  Scrum Master helps in strengthening the Agile development team

4.  Scrum Master facilitates team meetings, which also includes Daily Stand-up

5.  Scrum Master aims to deliver the maximum value to the customer.

Let’s have a look at the 5 hurdles that Scrum Master commonly face:
5 hurdles that scrum master commonly face
1. Managing Role Expectations

Many organizations, as well as the upper management, confuses the role of the Scrum Master with a Project Manager. However, the most important thing that we all should know is that the Scrum Master is a Scrum facilitator for a team as well as an organization.

However, sometimes management expectations are different, which makes the life of a Scrum Master little harder. We all need to understand that Scrum Master is a facilitator, a guide, a process follower and most importantly, a Servant Leader.

2. Change Resistance

As per Mike Cohn, it is the social aspect of change that can create resistance, all resistance comes from specific individuals. Teams or departments do not resist changing to Scrum, Individuals do.

So, when we talk about Scrum implementations, the Scrum Master is the change agent for the same. It’s a major hurdle faced by a Scrum Master during the implementation. Change Resistance is not a surprise, it’s the most expected reaction whenever a new change is introduced.

                                                      Tip: Choose a length of the Sprints in such a way that it can resist change.

There are many ways for adopting Scrum patterns and overcoming change resistance. You will get that Scrum adopting patterns in my previous article- Patterns For Adopting & Spreading Scrum In Organizations.

3. Keeping everything Time-Boxed        
Keeping everything Time-Boxed        When we talk about implementing Sprints, every event is supposed to be time-boxed in order to get productive results. For example, the Daily Scrum event should not exceed 15 minutes, but in reality, we see team members start discussing their technical difficulties and the meeting goes longer than the allotted time. It’s one of the most common challenges for any Scrum Master.

Well, a funny thing to try to overcome this hurdle is to make the team members stand for 15 minutes. Hide all the chairs! They will eventually get tired and finish up the meeting.

4. Handling Urgent Change Requests
Urgent Change Requests
Scrum Masters follow the rule when implementing Scrum which is to never accept changes within the Sprint. We can handle the change requests at the end of the sprint or at the start of the Sprint but not in between. However, in a practical world, we see Product Owners/Customers/Stakeholders coming up with an urgent change requests or bugs.

However, it’s also not good to blindly follow the process without understanding the business and market aspects. It’s always better to communicate, collaborate with all the Stakeholders, replan and then make good decisions.

5. Distributed Teams
Distributed TeamsIt is one of the most common barriers faced by a Scrum Master. When the teams are distributed geographically, there are sometimes delays, network issues, cultural or regional issues, different Time Zones, different working hours, it is always difficult to get everyone connected and collaborate/communicate with everyone.

Thanks to all the technologies, applications out there that help us overcome this hurdle whether it’s communication, video conferencing, there are many tools available.

Scrum Master also come across the following challenges:

1. Scrum Master acts as an admin:

Basically, Scrum Master tasks start with booking meetings, scheduling events, taking notes, and inviting people to ceremonies. All these may be the primary function of the Scrum Master and these deals with making the team be effective. The tasks involve various challenges.

2. Lack of Agile training for the teams:

As the Scrum Master is meant for the team, it’s a responsibility to make sure all your team members have foundational Agile training. This is one of the most problem faced by Scrum Master.

To summarize, I would say, these are the just the “Hurdles” commonly faced by Scrum Masters but not the “Blockages”. These obstacles can be jumped over, with good skills, expertise and, experience in Scrum implementations. Keep Learning!

Ridhi

Ridhi Chhabra

Blog author

Ridhi Chhabra is working in the field of Project Management from last 8 years. She is also a Certified Scrum Master (CSM). She has been implementing Scrum Framework in 80% of her projects which are resulting in Successful Project Completion and Great Customer Experience. She has great Communication skills and got a proven experience in interacting with customers around the globe, across US, UK, Australia and South Africa.
She is currently working as an Executive Assistant Project Manager at KOHLEX Design India Pvt. Ltd., It is US Based Organization which is having main headquarters in California, United States and is handling operations in Hyderabad, India.


She enjoys meeting new people, traveling and writing blogs and articles. Refer to her LinkedIn for more articles.

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2 comments

Andrea Grace 16 Nov 2018

Good one. Please let me know how can I subscribe for weekly news letters ?

Sunil 13 Feb 2019

Practical insights! Thanks for collating them together!!

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Following are the top five Agile trends that will help you plan and sail safe through the competitive marketing environment.1) Short-Term Activities Oriented Agile Training:Organizing the short-term activities oriented intensive workshop/training, planned to train the participants for implementation of specific skill in real projects, is a new emerging trend in Agile organizations. The long and exhaustive classroom training of 4 or 5 days are no longer a preference. The short–term Agile workshops/training leave the Agile team members with new ideas and cohesive understanding of the Agile roadmap. The improved capability to execute short iterations supports to market the product early. In addition, Agile workshops are helping the organizations to develop multi-disciplinary Agile specialists to maximize overall performance.2) Rapid Feedback:Predictions are good to plan but the ever-changing working conditions, new demands, and altered quality standards etc deviate the results. The biggest trend in Agile management for 2018, I noticed recently, is to focus more on rapid feedbacks of developments rather than depending on the predicted outcome. Rapid feedback is vital for Agile teams to understand the way project development is going. Creating a friendly environment allowing every team member to comment and even seek the feedback saves considerable time besides giving a true picture of progress. Continuous Integration (CI) is the best tool to maximize the benefits of rapid feedback.3. Embracing Agile Spirit:  Over the years, a number of organizations twisted & curled Agile methodology to meet their interests and suitability; as a result, some of these tasted just the semi-success. The new trend shows that organizations are embracing the Agile spirit as a part of organizational culture. Organizations are conducting short-period objective oriented trainings to strengthen the Agile mindset of team members.The application of modern Agile principles leads the organizations to deliver more values with satisfactory profit. There are four core characteristics of Agile mindset - value matters, small cycles matters, ecosystem in entire organization matters and culture matters. Agile Spirit embracement can be improved by following the five simple tactics- be transparent, be disciplined, ensure participation, get everyone aligned and set up collaboration as an Agile tool.  4) Cloud-Based Solutions:More Agile teams are adopting cloud-based solutions to find new ways for envision (prediction), coding, testing and deployment faster than they are/were doing now with the intention to have an edge over their competitors. Server-less computing has become the favorite of Agile teams; as, it reduces the need of ‘always on’ traditional server infrastructure, in addition to reducing the infrastructure and operational costing. The organizations that follow cloud-based Agile methodology have enormous competitive advantages supporting for higher quality, greater agility, faster market responsiveness, reducing costing, improving client’s experience etc. It can be said that Cloud technology is going to be an Agile accelerator.5) More Focus on ‘Business Value’ of User Stories:“If you can’t measure the results, you can’t improve the process” fine fits to modern Agile culture. Today, Agile organizations are more focused on measuring the lagging indicators like ROI of new products/ features, Net Promoter Score (NPS) of team members & customers, cycle time and operational stability etc. Using three-dimensional metrics, encompassing complexity, ROI and business value, is the new approach to measure the business value of a user story. Identifying business values before writing a user story rather than writing a user story and then evaluating the business values is a significant shift in modern Agile practice.Summary:Agile culture adoption is growing fast in organizations around the world. Internal Agile coaches, consistent Agile practices, and implementation of a common tool across Agile teams are the top three factors encouraging businesses to continue their Agile journey. According to ‘12th annual State of Agile report’, the top five Agile benefits reported by the organizations are –Better project visibility – through- rapid feedbackFaster delivery – through – cloud-based solutionEnhanced productivity – through – activities oriented learning workshopsImproved ability to manage the changing priorities – through – deep focus on business value of a user storyBetter IT alignment – through – Agile spirit embracementKnowledgeHut provides objective-oriented customized Agile training that helps the organizations match the steps with the latest trends in Agile methodology.
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Top 5 Agile Trends to Take You Safe Through 2019 a...

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