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Everything You Need to Know About Scrum Master

What is a Scrum Master?A deep understanding of Scrum roles is critical to implementing Scrum.Many times, this gets widely overlooked when organizations adopt Scrum for the first time. Even before Scrum can be useful for any team, a clear perception of “what is a Scrum Master” is important.Simply put, a Scrum Master is the coach and facilitator of a Scrum team. The Scrum guide describes Scrum Master as a person chiefly responsible for promoting and supporting Scrum. As rightly stated in the guide, a Scrum Master helps everyone understand the Scrum theory, practices, rules, and values. A converter of “doing Agile” to “being Agile” is what defines a Scrum Master. Essentially, a Scrum Master is a servant leader responsible for facilitating Scrum processes.That being said, a Scrum Master also helps people outside the Scrum team understand which of their interactions with the Scrum team are useful. This, in turn, helps the Scrum teams maximize the value created by them.According to Wikipedia, Scrum Master is a facilitator of the team responsible for removing the impediments to deliver the project target. The Scrum Master is not a traditional project manager and acts as a buffer between the team and any distracting influences.  What a Scrum master is “NOT”A better perception of “what is a Scrum Master” demands an understanding of “what a Scrum Master is not”. If you are in it for the long haul, this will help you become aware of the generic misconceptions around who a scrum master actually is.Well, a Scrum Master is not a:Project managerProduct OwnerA position (it is a role)Role above the teamIn this regard, it is also important to note that a Scrum Master is not an active participant in the daily scrum activities but only a moderator.So what is it that a scrum master does for real? Let us try to understand.What exactly does a Scrum Master do?Being a Scrum Master entails a lot more than the list of priority activities of a Scrum Master you come across nearly everywhere. In addition to moderating the team activities, a Scrum Master has to help teams live by Scrum values.A typical day in the life of a Scrum Master looks somewhat like below-Moderates team activitiesHelps organize meetingsKeeps scrum processes movingKeeps the team focused on current sprintEnsures a power balance among management, Product Owner, and the teamActively works with the PORemoves impedimentsHelps the team achieve sprint goalsMaintains transparency in processesHelps improve performanceEnsures quick delivery of the final productPromotes a constructive feedback cultureIdentifies hidden issues and helps prioritize and address themHelps build self-organizing teamsEncourages teams to learn from experienceWe shall discuss the roles and responsibilities of a Scrum Master in further details in the upcoming sections.What are the top qualities of the successful Scrum Masters?To be an effective Scrum Master, one has to be a Scrum enabler first. If you have had the chance to work with highly successful Scrum Masters, there a few patterns you must have observed. These are nothing but the key attributes seen in Scrum Masters of high-performing teams.Scrum Masters with these top qualities are found to lead their teams to success-1. Communication:Effective communication is one of the top skills for any role. A Scrum Master, however, should be adept in two-way communication. (S)he should be a good speaker and listener. An efficient Scrum Master should be able to listen, comprehend, repeat, summarize, energize, observe, write, simplify, critique, suggest, assert, chat, and present with equal ease.2. Responsibility and Ownership: Scrum Master is a representative of the Scrum team. As a Scrum Master, if you are capable of building and gaining trust among the team members, you should be able to represent them in their success or failure.3. Acknowledgment and appreciation: Genuine leadership entails valuing your colleague's efforts and enabling them to advance their performance. This is one of the top qualities of a Scrum Master, who happens to be a servant leader as well.4. Good leader, not a ruler A Scrum Master should not follow a command-and-control leadership. Instead, he should adhere to the principles of servant leadership, wherein decisions are made only after discussion with the team members instead of being directly imposed.5. Multitasker: As a Scrum Master, you should be able to juggle parallel tasks and manage important scrum events within defined timeframes. Assuming an ideal Scrum team of 6-9 members, you are responsible for managing today’s tasks and planning for tomorrow’s tasks along with arranging the Scrum events for the team members to resolve their queries, planning for the next Sprint, and release. Multitasking, in fact, is one of the top qualities of a Scrum Master.6. Resolve the obstacles and keep the team on track: The Scrum Master always focuses on keeping the team on track and resolving the obstacles that are blocking their way to deliver a quality product. These obstacles may include unwanted meetings, unwanted procedural complexity, work environment or any other challenge. He/She ensures that the team is away from the distractions that are hindering the project success.7. Encourage collaboration: A Scrum Master has to look into the daily activities of the team members. Also, the Scrum Master can share his/her experiences through seminars. conferences, and meetings with the team members. A good Scrum Master should encourage collaboration with the help of planning sessions, daily stand-ups, sprint planning, and sprint review meeting sessions.  8. Initiating latest technologies: A Scrum Master can use automated builds, simple designs, multi-level testing, automated development, and pair programming to reduce time and efforts while developing the project. He/she can also make use of the latest technologies and best practices that can help you in the early completion of the project.   9. Good coach for the team: A successful Scrum Master should understand the different phases that his/her team is undergoing and the importance of team building. The Scrum Master coaches the team members by building self-organizing teams, tracking the project, implementing simple methodology rules, and by creating project vision. Other than being a coach to the team to explain Scrum processes clearly and enforcing the practice for Agile, the Scrum Master should have basic technical and project management knowledge.10. Effective collaboration with the Product Owner: This is regarded as one of the key qualities of a Scrum Master. An effective Scrum Master should be able to collaborate with the Product Owner. While the role of a PO is to convey the user requirement to the Scrum team and push the team towards it, a Scrum Master facilitates a seamless execution of the processes. Together, the Scrum Master and Product Owner build a strong relationship with the team to provide the best results.11. Empathy: A Scrum Master develops many skills while working with team members. He/She builds his/her skills to develop emotions and to learn what the team members feel. This way, (s)he builds a strong connection with the team and understands their problems while also suggesting effective solutions.  12. A strong understanding of servant leadership and facilitation:The role of the Scrum Master is not to assign the tasks to the team, it is all about supporting the team members in achieving the project goals. Servant leadership, which is one of the fundamental qualities of a Scrum Master plays a key role here. By serving and encouraging the team in every way possible, a good scrum master always helps the team members attain their full potential. Needless to say, this has a direct positive impact on the business value they create as a team.13. A relentless approach to continuous delivery:A successful Scrum Master always tries to improve the way a team works. The best way to do this is to arrange the retrospective, where each team member identifies what went well and what went wrong in the initial Sprint. The team members learn from the mistakes and this leads to continuous improvement.14. A good relationship with the team:A Scrum Master may act as a team leader, but he/she doesn’t have the authority of a true manager. Eventually, a Scrum Master has to be cordial with the team members, if he/she wants to influence specific actions.15. Product, market, and domain knowledge:A Scrum Master need not have end-to-end technical knowledge and domain skills. However, a fundamental understanding of the product, markets, and software development processes, makes it easier for them to address challenges in project delivery.16. Encourage a self-organizing team:A scrum master should know when to express his views and should mostly allow the team to be self-organizing. That said, he should be actively listening to the team members’ inputs and learning points and guide the team to perform better in subsequent sprints.What are the essential skills of a Scrum Master?Though the Scrum Master role is complex and challenging, a diverse skill set allows them to become a great Scrum Master. Here are the Scrum Master competencies that help him/her succeed in the project:1. Organizing the teamKnowing the rules of the ScrumCommunicating internally and externallyReporting the status of the team membersCollecting the team members in the Sprint PlanningGuiding clearlyResolving the impedimentsEfficient facilitationImplementing collaborative engagement tools and techniques2. Improving the teamForming a good teamManaging the technical debtImproving team members’ activities by providing feedback and motivationImplemented continuous validated learningResponsible for making a change3. Establishing a self-organising teamDisplaying a servant leadershipExecuting the Scrum valuesDecide according to Agile methodologyOwing to the team members’ responsibilitiesInvolving every team member in planning4. Planning bigDiscussing with the team membersFinding and fixing the cross-team problemsImproving the cross-team technical practicesRoles and Responsibilities of a Scrum MasterThe Scrum Master’s role is pivotal to the success of a team. He/she is a process leader who helps the team understand Scrum values, principles, and practices. Some organizations practice rotation of Scrum Master roles among the team members; this is, once again, up to each Scrum Team.However, the roles of the Scrum Master include:The Agile framework custodian and process owner for the team.A facilitator and Servant Leader who never discourages but encourages and expects self-organization from the Agile development team.Build close collaboration across roles and functions in the organization, works on matters collectively and is not individualistic.Protect the team from distractions which include both external and internal.Remove impediments, so the team can focus on the development of work and tasks.Scrum Master is not typically a manager or lead, but he/she is an influential leader who does not do direct command and control.Scrum Master is a coach and advisor to the team and discussed issues encountered.Scrum Master should be equipped with basic technical and project management know-how, this is so that he/she understands the problems and is able to provide proper guidance and advice to the team.With Scrum gaining widespread attention in just about every sector, top industry majors like Microsoft, Honeywell, Ericsson, Bank of America, Cox Automotive, KPMG, etc. are focusing on the integration of Scrum into their existing frameworks. This trend has prompted more industries to invest in Agile and Scrum training.  Let’s see some more benefits of having a certified Scrum Master on a project.Why should you be interested in getting a Scrum Master Certification?Scrum has become the finest choice of organizations to deliver more value to the customers. In State of Scrum 2018 survey, 85 percent of the respondents say Scrum continues to improve the quality of work life. At the same time, 81% of Scrum Masters who received certification agreed that it has significantly helped improve their practice.Listed below are the reasons and benefits of having a Scrum Master certification (CSM).1. In-depth knowledge of Scrum:If you have not implemented Scrum before, earning the certification will help you to learn the Scrum skills effectively. With this certification, you can level-up your knowledge with the basics of Scrum and you will be able to:Make customers happy and satisfiedDeliver better quality product in less timeMaintain team collaborationLesser defectsFlexible working strategyTake a quick decision on an issue2. A number of companies moving to Agile:Nowadays, organizations are required to speed up their product development process to deliver fast according to the changing needs of the customers. This helps organizations to stay viable. Scrum produces in iterations and its self-organizing teams deliver products of maximum value. Due to this reason, a number of companies are shifting to Agile.      3. New career opportunities on the go:A CSM certification will bring more new career opportunities as more companies are migrating to the Agile approach and they need a professional who will guide a team to follow the Scrum approach. Being a certified Scrum Master, your chances of getting hired by the top employers with fair salary are more.    4. Increases collaboration:When it comes to working on a complex project, it needs collaboration among the team members. As a certified professional on a team, you can build and reinforce the basic understanding of Scrum to produce a value.  5. Switch to the Agile mindset:You need to develop an Agile mindset if you have to work with Agile methodologies. As a certified person on a team, you need to start thinking in an Agile way that will avoid differences in opinions and lead to successful projects with better team collaboration.    7. Organizations yield more:It is tough for any organization to accept new processes easily as it affects the complete structure of the organization. It affects processes, management, people, and clients. In this regard, you need a knowledgeable person in your team who will make the adoption a smooth process. Being a certified Scrum Master, you will be facilitating the tasks for the team members.  8. Enter the Scrum experts community:After taking a Certified ScrumMaster certification, an individual will get a chance to be a part of the Scrum experts community of Scrum Alliance. This community offers knowledge in a way to stay updated, find the events, and provide instructions to the certified members.Scrum Master vs. Project ManagerOnce we enter the industries, we often come across the term Project Manager along with the Scrum Master. These two roles are distinct from each other though they contribute to the projects. This creates confusion between the Scrum Master and Project Manager roles when an organization is undergoing an Agile transformation.A Scrum Master works on the Agile project associated with Scrum project management principles whereas a Project Manager’s work is based on the traditional disciplined project management principles. Let’s see the differences between a Scrum Master and Project Manager. Also, if you are serving as a Project Manager and willing to become a Scrum Master or vice versa, this information will help you to take a stand on this. Before going further, let's see the roles of the Scrum Master and Project Manager in brief.1. Scrum Master duties:Scrum Master responsibilities to the Product Owner (PO)-Helps the PO in managing the product backlogHelps the PO to convey the product requirement clearly to the team members  Facilitate Scrum events to the POScrum Master responsibilities towards the development team-Guiding and coaching the teams to follow Scrum rulesRemoves roadblocks that are inhibiting the project’s progressHelps to maintain team dynamics and high-value resultFacilitate the Scrum events and arrange Scrum meetingsDirecting the team in Scrum implementationMentor the team members who are new to Scrum adoption2. Project Manager roles:The Project Manager is responsible for:Delivering the product according to the project’s requirementsDefining the project scope and planning the project activities accordinglyEnsuring that the responsibilities assigned to team members are according to their skills and expertiseReporting the progress of the project to the stakeholdersTracking the project performance against the timelines and ensuring an effective project qualityMaking sure that the project documentation is properPlanning the tasks for the team members and ensuring that the team understands their roles in the projectPreparing a project budget and getting it approved from the senior managementManaging the StakeholdersMonitoring and controlling the risks in the projectDelivering the project on time with the project constraints like scope, the budget, time, and efficient resourcesLet’s figure out the major differences between a Scrum Master and Project ManagerScrum MasterAttributesProject ManagerMakes sure that the team members are well trained to follow Agile practices appropriately. Also, SM coaches the Scrum teams and mentions the timeline to finish the projectGoalsHas defined goals like-Completing the project on time, planned a budget, and scopeSM assures the quality and knows the importance of quality.Quality AssurancePM also knows the importance of quality, but doesn’t know how to achieve it. A consultant is usually hired to fix the errorsScrum Master always tries to keep things smaller. They like to work in small teams irrespective of budget.Team SizeProject Managers like to make things large. PM works with more people and a huge budget. In this way, they improve to Program ManagerThe average salary of a Certified ScrumMaster® is $116,659 per year.Average SalaryThe average salary of a Project Manager is $75,474 per yearCertified Scrum Master (CSM)®Advanced-Certified Scrum Master (A-CSM)®Certified Scrum Professional- Scrum Master (CSP-SM)®Professional Scrum Master (PSM I, PSM II, PSM III)Agile Scrum Master (ASM)Scrum Master Certified (SMC)SAFe® Scrum Master (SSM)SAFe® Advanced Scrum Master (SASM)CertificationsAgile Certified Practitioner (PMI-ACP)®Project Management Professional (PMP)®Certified Associate in Project Management (CAPM)®Certified Project Manager (IAPM)CompTIA Project+Certified Scrum Master (CSM)- Scrum AllianceAdvanced-Certified Scrum Master (A-CSM)- Scrum AllianceCertified Scrum Professional- Scrum Master (CSP-SM)- Scrum AllianceProfessional Scrum Master (PSM I, PSM II, PSM III)- Scrum.orgAgile Scrum Master (ASM)- EXINScrum Master Certified (SMC)- SCRUMstudySAFe® Scrum Master (SSM)- Scaled Agile Inc (SAI)SAFe® Advanced Scrum Master (SASM)- Scaled Agile Inc (SAI)Accreditation bodiesAgile Certified Practitioner (PMI-ACP)®- PMIProject Management Professional (PMP)®- PMICertified Associate in Project Management (CAPM)®- PMICertified Project Manager (IAPM)- International Association of Project ManagersCompTIA Project+- CompTIAEfficient Scrum Master = Great OrganizationThe role of a Scrum Master may vary from one project to another or one organization to another but the importance of Scrum Master in a team will always be the same. The role of the Scrum Master in general is very challenging. It goes without saying that hiring a Scrum Master is the wisest decision for an organization undergoing a real transition to Agile!
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Everything You Need to Know About Scrum Master

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Everything You Need to Know About Scrum Master

What is a Scrum Master?

A deep understanding of Scrum roles is critical to implementing Scrum.Many times, this gets widely overlooked when organizations adopt Scrum for the first time. Even before Scrum can be useful for any team, a clear perception of “what is a Scrum Master” is important.

Simply put, a Scrum Master is the coach and facilitator of a Scrum team. The Scrum guide describes Scrum Master as a person chiefly responsible for promoting and supporting Scrum. As rightly stated in the guide, a Scrum Master helps everyone understand the Scrum theory, practices, rules, and values. A converter of “doing Agile” to “being Agile” is what defines a Scrum Master. Essentially, a Scrum Master is a servant leader responsible for facilitating Scrum processes.

That being said, a Scrum Master also helps people outside the Scrum team understand which of their interactions with the Scrum team are useful. This, in turn, helps the Scrum teams maximize the value created by them.

According to Wikipedia, Scrum Master is a facilitator of the team responsible for removing the impediments to deliver the project target. The Scrum Master is not a traditional project manager and acts as a buffer between the team and any distracting influences.  

What a Scrum master is “NOT”

A better perception of “what is a Scrum Master” demands an understanding of “what a Scrum Master is not”. If you are in it for the long haul, this will help you become aware of the generic misconceptions around who a scrum master actually is.

Well, a Scrum Master is not a:

  • Project manager
  • Product Owner
  • A position (it is a role)
  • Role above the team

In this regard, it is also important to note that a Scrum Master is not an active participant in the daily scrum activities but only a moderator.

So what is it that a scrum master does for real? Let us try to understand.

What exactly does a Scrum Master do?

Being a Scrum Master entails a lot more than the list of priority activities of a Scrum Master you come across nearly everywhere. In addition to moderating the team activities, a Scrum Master has to help teams live by Scrum values.

A typical day in the life of a Scrum Master looks somewhat like below-

  1. Moderates team activities
  2. Helps organize meetings
  3. Keeps scrum processes moving
  4. Keeps the team focused on current sprint
  5. Ensures a power balance among management, Product Owner, and the team
  6. Actively works with the PO
  7. Removes impediments
  8. Helps the team achieve sprint goals
  9. Maintains transparency in processes
  10. Helps improve performance
  11. Ensures quick delivery of the final product
  12. Promotes a constructive feedback culture
  13. Identifies hidden issues and helps prioritize and address them
  14. Helps build self-organizing teams
  15. Encourages teams to learn from experience

We shall discuss the roles and responsibilities of a Scrum Master in further details in the upcoming sections.

What are the top qualities of the successful Scrum Masters?

Top qualities of the successful Scrum Masters

To be an effective Scrum Master, one has to be a Scrum enabler first. If you have had the chance to work with highly successful Scrum Masters, there a few patterns you must have observed. These are nothing but the key attributes seen in Scrum Masters of high-performing teams.

Scrum Masters with these top qualities are found to lead their teams to success-

1. Communication:

Effective communication is one of the top skills for any role. A Scrum Master, however, should be adept in two-way communication. (S)he should be a good speaker and listener. An efficient Scrum Master should be able to listen, comprehend, repeat, summarize, energize, observe, write, simplify, critique, suggest, assert, chat, and present with equal ease.

2. Responsibility and Ownership: 

Scrum Master is a representative of the Scrum team. As a Scrum Master, if you are capable of building and gaining trust among the team members, you should be able to represent them in their success or failure.

3. Acknowledgment and appreciation: 

Genuine leadership entails valuing your colleague's efforts and enabling them to advance their performance. This is one of the top qualities of a Scrum Master, who happens to be a servant leader as well.

4. Good leader, not a ruler 

A Scrum Master should not follow a command-and-control leadership. Instead, he should adhere to the principles of servant leadership, wherein decisions are made only after discussion with the team members instead of being directly imposed.

5. Multitasker: 

As a Scrum Master, you should be able to juggle parallel tasks and manage important scrum events within defined timeframes. Assuming an ideal Scrum team of 6-9 members, you are responsible for managing today’s tasks and planning for tomorrow’s tasks along with arranging the Scrum events for the team members to resolve their queries, planning for the next Sprint, and release. Multitasking, in fact, is one of the top qualities of a Scrum Master.

6. Resolve the obstacles and keep the team on track: 

The Scrum Master always focuses on keeping the team on track and resolving the obstacles that are blocking their way to deliver a quality product. These obstacles may include unwanted meetings, unwanted procedural complexity, work environment or any other challenge. He/She ensures that the team is away from the distractions that are hindering the project success.

7. Encourage collaboration: 

A Scrum Master has to look into the daily activities of the team members. Also, the Scrum Master can share his/her experiences through seminars. conferences, and meetings with the team members. A good Scrum Master should encourage collaboration with the help of planning sessions, daily stand-ups, sprint planning, and sprint review meeting sessions.  

8. Initiating latest technologies: 

A Scrum Master can use automated builds, simple designs, multi-level testing, automated development, and pair programming to reduce time and efforts while developing the project. He/she can also make use of the latest technologies and best practices that can help you in the early completion of the project.   

9. Good coach for the team: 

A successful Scrum Master should understand the different phases that his/her team is undergoing and the importance of team building. The Scrum Master coaches the team members by building self-organizing teams, tracking the project, implementing simple methodology rules, and by creating project vision. Other than being a coach to the team to explain Scrum processes clearly and enforcing the practice for Agile, the Scrum Master should have basic technical and project management knowledge.

10. Effective collaboration with the Product Owner: 

This is regarded as one of the key qualities of a Scrum Master. An effective Scrum Master should be able to collaborate with the Product Owner. While the role of a PO is to convey the user requirement to the Scrum team and push the team towards it, a Scrum Master facilitates a seamless execution of the processes. Together, the Scrum Master and Product Owner build a strong relationship with the team to provide the best results.

11. Empathy: 

A Scrum Master develops many skills while working with team members. He/She builds his/her skills to develop emotions and to learn what the team members feel. This way, (s)he builds a strong connection with the team and understands their problems while also suggesting effective solutions.  

12. A strong understanding of servant leadership and facilitation:

The role of the Scrum Master is not to assign the tasks to the team, it is all about supporting the team members in achieving the project goals. Servant leadership, which is one of the fundamental qualities of a Scrum Master plays a key role here. By serving and encouraging the team in every way possible, a good scrum master always helps the team members attain their full potential. Needless to say, this has a direct positive impact on the business value they create as a team.

13. A relentless approach to continuous delivery:

A successful Scrum Master always tries to improve the way a team works. The best way to do this is to arrange the retrospective, where each team member identifies what went well and what went wrong in the initial Sprint. The team members learn from the mistakes and this leads to continuous improvement.

14. A good relationship with the team:

A Scrum Master may act as a team leader, but he/she doesn’t have the authority of a true manager. Eventually, a Scrum Master has to be cordial with the team members, if he/she wants to influence specific actions.

15. Product, market, and domain knowledge:

A Scrum Master need not have end-to-end technical knowledge and domain skills. However, a fundamental understanding of the product, markets, and software development processes, makes it easier for them to address challenges in project delivery.

16. Encourage a self-organizing team:

A scrum master should know when to express his views and should mostly allow the team to be self-organizing. That said, he should be actively listening to the team members’ inputs and learning points and guide the team to perform better in subsequent sprints.


What are the essential skills of a Scrum Master?

Scrum Master Skills Needed

Though the Scrum Master role is complex and challenging, a diverse skill set allows them to become a great Scrum Master. Here are the Scrum Master competencies that help him/her succeed in the project:

1. Organizing the team

  • Knowing the rules of the Scrum
  • Communicating internally and externally
  • Reporting the status of the team members
  • Collecting the team members in the Sprint Planning
  • Guiding clearly
  • Resolving the impediments
  • Efficient facilitation
  • Implementing collaborative engagement tools and techniques

2. Improving the team

  • Forming a good team
  • Managing the technical debt
  • Improving team members’ activities by providing feedback and motivation
  • Implemented continuous validated learning
  • Responsible for making a change

3. Establishing a self-organising team

  • Displaying a servant leadership
  • Executing the Scrum values
  • Decide according to Agile methodology
  • Owing to the team members’ responsibilities
  • Involving every team member in planning

4. Planning big

  • Discussing with the team members
  • Finding and fixing the cross-team problems
  • Improving the cross-team technical practices

Roles and Responsibilities of a Scrum Master

Roles and Responsibilities of a Scrum Master

The Scrum Master’s role is pivotal to the success of a team. He/she is a process leader who helps the team understand Scrum values, principles, and practices. Some organizations practice rotation of Scrum Master roles among the team members; this is, once again, up to each Scrum Team.

However, the roles of the Scrum Master include:

  • The Agile framework custodian and process owner for the team.
  • A facilitator and Servant Leader who never discourages but encourages and expects self-organization from the Agile development team.
  • Build close collaboration across roles and functions in the organization, works on matters collectively and is not individualistic.
  • Protect the team from distractions which include both external and internal.
  • Remove impediments, so the team can focus on the development of work and tasks.
  • Scrum Master is not typically a manager or lead, but he/she is an influential leader who does not do direct command and control.
  • Scrum Master is a coach and advisor to the team and discussed issues encountered.
  • Scrum Master should be equipped with basic technical and project management know-how, this is so that he/she understands the problems and is able to provide proper guidance and advice to the team.

With Scrum gaining widespread attention in just about every sector, top industry majors like Microsoft, Honeywell, Ericsson, Bank of America, Cox Automotive, KPMG, etc. are focusing on the integration of Scrum into their existing frameworks. This trend has prompted more industries to invest in Agile and Scrum training.  Let’s see some more benefits of having a certified Scrum Master on a project.

Why should you be interested in getting a Scrum Master Certification?

Scrum has become the finest choice of organizations to deliver more value to the customers. In State of Scrum 2018 survey, 85 percent of the respondents say Scrum continues to improve the quality of work life. At the same time, 81% of Scrum Masters who received certification agreed that it has significantly helped improve their practice.

Listed below are the reasons and benefits of having a Scrum Master certification (CSM).

1. In-depth knowledge of Scrum:

If you have not implemented Scrum before, earning the certification will help you to learn the Scrum skills effectively. With this certification, you can level-up your knowledge with the basics of Scrum and you will be able to:

  • Make customers happy and satisfied
  • Deliver better quality product in less time
  • Maintain team collaboration
  • Lesser defects
  • Flexible working strategy
  • Take a quick decision on an issue

2. A number of companies moving to Agile:

Nowadays, organizations are required to speed up their product development process to deliver fast according to the changing needs of the customers. This helps organizations to stay viable. Scrum produces in iterations and its self-organizing teams deliver products of maximum value. Due to this reason, a number of companies are shifting to Agile.      

3. New career opportunities on the go:

A CSM certification will bring more new career opportunities as more companies are migrating to the Agile approach and they need a professional who will guide a team to follow the Scrum approach. Being a certified Scrum Master, your chances of getting hired by the top employers with fair salary are more.    

4. Increases collaboration:

When it comes to working on a complex project, it needs collaboration among the team members. As a certified professional on a team, you can build and reinforce the basic understanding of Scrum to produce a value.  

5. Switch to the Agile mindset:

You need to develop an Agile mindset if you have to work with Agile methodologies. As a certified person on a team, you need to start thinking in an Agile way that will avoid differences in opinions and lead to successful projects with better team collaboration.    

7. Organizations yield more:

It is tough for any organization to accept new processes easily as it affects the complete structure of the organization. It affects processes, management, people, and clients. In this regard, you need a knowledgeable person in your team who will make the adoption a smooth process. Being a certified Scrum Master, you will be facilitating the tasks for the team members.  

8. Enter the Scrum experts community:

After taking a Certified ScrumMaster certification, an individual will get a chance to be a part of the Scrum experts community of Scrum Alliance. This community offers knowledge in a way to stay updated, find the events, and provide instructions to the certified members.



Scrum Master vs. Project Manager

Once we enter the industries, we often come across the term Project Manager along with the Scrum Master. These two roles are distinct from each other though they contribute to the projects. This creates confusion between the Scrum Master and Project Manager roles when an organization is undergoing an Agile transformation.

A Scrum Master works on the Agile project associated with Scrum project management principles whereas a Project Manager’s work is based on the traditional disciplined project management principles. Let’s see the differences between a Scrum Master and Project Manager. Also, if you are serving as a Project Manager and willing to become a Scrum Master or vice versa, this information will help you to take a stand on this. Before going further, let's see the roles of the Scrum Master and Project Manager in brief.

1. Scrum Master duties:

Scrum Master responsibilities to the Product Owner (PO)-

  • Helps the PO in managing the product backlog
  • Helps the PO to convey the product requirement clearly to the team members  
  • Facilitate Scrum events to the PO

Scrum Master responsibilities towards the development team-

  • Guiding and coaching the teams to follow Scrum rules
  • Removes roadblocks that are inhibiting the project’s progress
  • Helps to maintain team dynamics and high-value result
  • Facilitate the Scrum events and arrange Scrum meetings
  • Directing the team in Scrum implementation
  • Mentor the team members who are new to Scrum adoption

2. Project Manager roles:

The Project Manager is responsible for:

  • Delivering the product according to the project’s requirements
  • Defining the project scope and planning the project activities accordingly
  • Ensuring that the responsibilities assigned to team members are according to their skills and expertise
  • Reporting the progress of the project to the stakeholders
  • Tracking the project performance against the timelines and ensuring an effective project quality
  • Making sure that the project documentation is proper
  • Planning the tasks for the team members and ensuring that the team understands their roles in the project
  • Preparing a project budget and getting it approved from the senior management
  • Managing the Stakeholders
  • Monitoring and controlling the risks in the project
  • Delivering the project on time with the project constraints like scope, the budget, time, and efficient resources

Let’s figure out the major differences between a Scrum Master and Project Manager

Scrum MasterAttributesProject Manager
Makes sure that the team members are well trained to follow Agile practices appropriately. Also, SM coaches the Scrum teams and mentions the timeline to finish the projectGoalsHas defined goals like-
Completing the project on time, planned a budget, and scope

SM assures the quality and knows the importance of quality.Quality AssurancePM also knows the importance of quality, but doesn’t know how to achieve it. A consultant is usually hired to fix the errors
Scrum Master always tries to keep things smaller. They like to work in small teams irrespective of budget.Team SizeProject Managers like to make things large. PM works with more people and a huge budget. In this way, they improve to Program Manager
The average salary of a Certified ScrumMaster® is $116,659 per year.Average SalaryThe average salary of a Project Manager is $75,474 per year
  • Certified Scrum Master (CSM)®
  • Advanced-Certified Scrum Master (A-CSM)®
  • Certified Scrum Professional- Scrum Master (CSP-SM)®
  • Professional Scrum Master (PSM I, PSM II, PSM III)
  • Agile Scrum Master (ASM)
  • Scrum Master Certified (SMC)
  • SAFe® Scrum Master (SSM)
  • SAFe® Advanced Scrum Master (SASM)
Certifications
  • Agile Certified Practitioner (PMI-ACP)®
  • Project Management Professional (PMP)®
  • Certified Associate in Project Management (CAPM)®
  • Certified Project Manager (IAPM)
  • CompTIA Project+

  • Certified Scrum Master (CSM)- Scrum Alliance
  • Advanced-Certified Scrum Master (A-CSM)- Scrum Alliance
  • Certified Scrum Professional- Scrum Master (CSP-SM)- Scrum Alliance
  • Professional Scrum Master (PSM I, PSM II, PSM III)- Scrum.org
  • Agile Scrum Master (ASM)- EXIN
  • Scrum Master Certified (SMC)- SCRUMstudy
  • SAFe® Scrum Master (SSM)- Scaled Agile Inc (SAI)
  • SAFe® Advanced Scrum Master (SASM)- Scaled Agile Inc (SAI)
Accreditation bodies
  • Agile Certified Practitioner (PMI-ACP)®- PMI
  • Project Management Professional (PMP)®- PMI
  • Certified Associate in Project Management (CAPM)®- PMI
  • Certified Project Manager (IAPM)- International Association of Project Managers
  • CompTIA Project+- CompTIA

Efficient Scrum Master = Great Organization

The role of a Scrum Master may vary from one project to another or one organization to another but the importance of Scrum Master in a team will always be the same. The role of the Scrum Master in general is very challenging. It goes without saying that hiring a Scrum Master is the wisest decision for an organization undergoing a real transition to Agile!

KnowledgeHut

KnowledgeHut

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KnowledgeHut is an outcome-focused global ed-tech company. We help organizations and professionals unlock excellence through skills development. We offer training solutions under the people and process, data science, full-stack development, cybersecurity, future technologies and digital transformation verticals.
Website : https://www.knowledgehut.com

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1 comments

Goutham Naidu 24 Jun 2019

In this article, I really liked the qualities and roles and responsibilities of the Scrum Masters, it was genuine information so I suggest everyone to read knowledgeHut blogs.

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All You Need To Know About The Roles Of A Scrum Master

1. IntroductionHaving worked on Agile projects for a while, I was surprised to find out that “Scrum” came from the process word scrummage, a word used in rugby sports. In rugby, scrummage refers to restarting the game where the players are coming close to each other with their heads down and gaining a possession of the ball. The players work together in a unified manner relying on their strengths in order to overcome and break across their opponents, taking incremental steps collectively as a team.Traditional waterfall approach as a software development methodology is successfully practiced over many years as a structured and proven method. It emphasizes a lot on proper documentation and proper process control. In Traditional waterfall methodology, the entire stage is completed before moving sequentially to the next stage. The method, however, is rigid to changes during the software development cycle.Agile software development methodology, on the other hand, is quite the opposite, it looks into ensuring flexibility and incorporating regularly users inputs as a way to build better user products.Scrum software development methodology is a subset of the Agile methodology. “Scrum” methodology was the brainchild of 2 Japanese Hiro Takeuchi and Ikujiro Nonaka. Who wanted to create “a flexible and holistic product development strategy where a development team works as a unit to reach a common goal.” 2. Who is a Scrum Master?A Scrum Master is a facilitator of the Agile development team. He is not the project manager nor the product owner. A Scrum Master is not a position but a role.However, having said that it doesn’t mean this role is less important than the role of a project manager. In fact, a scrum master is a crucial role in the success of an agile project.3. What does a scrum master do?Scrum Master is “A Servant Leader”.  The roles and responsibilities of the Scrum Master include:Making sure the team follows the agile processes.Shielding the team.Facilitating Scrum Ceremonies.Championing information radiators.Working with stakeholders to get tools and training for the team.4.  What Qualities does a Scrum Master have?A Scrum Master does not need a particular type of qualification to assume the responsibilities.  However, he or she should possess particular qualities necessary for the role.Traits of a good Scrum Master are-a) Influential - able to convince others, have empathy and respect for people and showing by exampleb) Collaborative - seek to collaborate with others in the organization and not for self-gloryc) Observant - alertness to identify issues and problem areasd) Knowledgeable - not only on agile processes but has some technical and project management knowledge5. Roles and Responsibilities of the Scrum MasterSome organization practices rotation of Scrum Master roles among the team members, this is up to each Scrum Team.However, the roles and responsibilities of the Scrum Master are common:SM is the Agile framework custodian and process owner for the team.SM is a facilitator and Servant Leader who never discourage but encourages and expects self-organization from the Agile development team. SM builds close collaboration across roles and functions in the organization, works on matters collectively and is not individualistic.SM protects the team from distractions which includes both external and internal.SM removes impediments, so the team can focus on the development work and tasks.SM is not typically a manager or lead, but he/she is an influential leader who does not do direct command and control.SM is a coach, give the bits of advice to the team and discussed issues encountered.SM is an adviser and is equipped with technical and project management know-how, this is so that he/she understands the problems and be able to provide a proper guidance and advice to the team.6. Scrum master skillsThese are the essential skills a Scrum Master should have:Encourage a self-organising teamRemove barriers and Shield the teamEncourage Collaboration and Resolve ConflictsCoach and Advises the teamEstablish partnerships (team, product owner, stakeholder)Facilitate and is a Servant Leadera) Encourage a self-organizing team - The scrum master needs to know when to hold his views and keep quiet to allow the team to be self-organizing. That said he should be actively listening attentively to the team members inputs and learning points and guide the team to perform better in subsequent sprints.b) Remove barriers and shield the team - The scrum master should shield the development team from outside distractions. At the same time, the job of the scrum master is to remove any project barriers and impediments including resolving resource issues. Allowing the team to focus on their development works and tasks. c) Encourage Collaboration and Resolve Conflicts - The scrum master should have respect for people. He should encourage collaboration among team members and also across teams. He should be a collaborator who is able to resolve conflicts within and across teams by focusing on the scrum values of openness, respect, and honesty.d) Coach and Advises the team - The scrum master should read widely and coaches the team on agile processes. Other than being a teacher to the team to explain scrum processes clearly and enforcing the practice for agile. The scrum master should have technical and project management knowledge. Imagine if the scrum master is not able to understand when a team member raise a project issue how will he provide guidance on the right course of actions? then be able to coach and guide the team effectively and run constructive meetings.e) Established partnerships (team, product owner, stakeholder) - The role of the product owner is to push the team to deliver fast, while the role of the scrum master is to protect the team. However, the scrum master needs to know when to strike a balance and to build partnerships with others.f) Facilitate and be a Servant Leader - The scrum master facilitates the daily scrum, sprint planning, sprint demo, and retrospective meetings. He has no particular authority over the team members and is not their manager. However, the scrum master should put the needs of the team members before himself and serve as a Servant Leader.7. What are the benefits of having a Scrum Master Certification?Why should you be interested in becoming a Certified Scrum Master?According to scrumalliance.org based on a survey with about 5000 people in February 2015, 87% agrees that Scrum improves the quality of work life for their team. At the same time, 81% of Scrum Masters who received certification agree that it has significantly helped to improve their practice.Check our CSM certification training schedules in Top cities of IndiaCertificationPlaceSchedulesCertified Scrum MasterBangaloreView SchedulesHyderabadView SchedulesChennaiView Schedules8.  Scrum master learning path (how to become a scrum master)How to become a Certified Scrum Master (CSM®)?Step 1: Attend a 2-day Certified Scrum Master course or seminarStep 2: In 30 to 90 days, register online for the Scrum Master Accredited Certification ProgramStep 3: Upon successful registration, you will receive your Exam Access Code instantly onlineStep 4: Take the online test anywhere, anytime on the multiple-choice questionsStep 5: Get your lifetime and international valid Scrum Master Accredited Certification Document instantly onlineIn a meanwhile, you can take a glimpse of the Certified Scrum Master (CSM®) training at KnowledgeHut.9.  Scrum Master training and certificationRequirements for CSM® (from scrumalliance.org)The first step toward your CSM® is to familiarize yourself with the Scrum framework.Then, attend an in-person, two-day  (16 hour) CSM® course taught by a Certified Scrum Trainer® (CST®) where you’ll get a comprehensive overview of how to organize and support a Scrum Team. After the course, you’ll need to pass the CSM® exam. After you pass the CSM® exam and accept the License Agreement, complete your Scrum Alliance membership profile and enjoy the benefits of certification.The Certified Scrum Master Exam is conducted online. The exam consists of 35 multiple choice questions and to pass the certified scrum master exam, you need to get at least 24  correct answers. You can take up the exam only after the completion of two days of training. The test takes about an hour to get completed.Scrum Alliance allows a candidate to make two attempts on the exam. This is available at no cost. However, subsequent attempts after the second time will be chargeable.For people who are Certified Scrum Masters, the next step in the Agile journey will attain the Advanced Certified Scrum Master (A-CSM®℠) certification.In order to prepare for the Certified Scrum Master exam (CSM exam), you can refer this Scrum tutorial. This is a complete guide that will help you in preparing for the Scrum Master examination.Requirements for A-CSM®  (from scrumalliance.org)Attend a certified educational offering to get techniques and skills that go beyond the basics and mechanics of Scrum, expanding into interaction, facilitation, coaching, and team dynamics.Successfully complete all educator-designed components of an approved educational offering. This may include pre- or post-course work as deemed necessary by your approved educator to complete the learning objectives.Validate at least one year of work experience specific to the role of ScrumMaster (within the past five years).Hold an active Certified ScrumMaster (CSM®) certification with the Scrum Alliance.NOTE:  You may take the A-CSM® course at any time after completing your CSM® certification, but must have at least 12 months of Scrum Master experience logged into your Scrum Alliance profile before you can receive your A-CSM® certification.You can opt for the Scrum Mock tests which will help you in raising your confidence level of passing the CSM exam with an excellent scope. Click here for CSM practice test online.10. Benefits of a Scrum Master CertificationThere are many reasons why people take the Scrum Master Certifications and here are just some of them:Expand career options across industry sectors using Scrum and Agile methodologyExpand career options across industry sectors using Scrum and Agile methodologyDemonstrate the attainment of Scrum knowledgeMeet like-minded Scrum professionals and networking Continuous learningIf you are ready to encourage your team and advance your  Scrum career, then it is an ideal opportunity to become a Certified Scrum Master (CSM®). Get enroll for the CSM® certification course today and start preparing for the success.Begin your Scrum Master journey today!
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All You Need To Know About The Roles Of A Scrum Ma...

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Top Agile Methods for Better Productivity

When a Scrum development team works on the productivity of a team using the Agile methodology, the first thing that comes to attention is the metric used to measure how much work the team does in an iteration: velocity. On the contrary, using velocity helps a Scrum development team to determine a team’s average capability on a normal sprint followed by how much they will agree to achieve in the next sprint iteration. The velocity is not preferred to determine the team’s productivity as it is just a simple indicator based on past sprints.The thing that matters at the end is the result and what the team has produced. A team is not recommended to be pushed to fasten its velocity. In the end, the outcome might be unpredictable as the team might economize on acceptance testing, avoid fixing bugs, or minimize restructuring to reach the target velocity. The key to increasing the velocity of the team is to resort to focusing on optimal velocity over time instead of maximized velocity. This also determines the overall quality of the finished product. Here are the top Agile methods involved in Scrum to allow the team to be more productive over time. 1. Eradicating obstaclesOne of the most important duties of a Scrum Master is to get rid of obstacles early and throughout the development process. This begins with asking appropriate questions while User Stories are being written. This gives developers space and time to do their work. While they are working, a Scrum Master also protects the development team from any disturbances from the stakeholders.In situations when the team does get interrupted, it is recommended for the team members to contact the Scrum Master to get their queries and issues resolved. Having a clear and focused mind is the key to operating at the highest level.The most obvious step is to avoid distractions as they are the primary reason for decreasing a team’s productivity. The team is unable to focus when they are asked to clarify why their productivity went down.2. Daily scrum meetings An efficient team always has a small group of professionals, the numbers can go to a maximum of 9. Anything more than that leads to communication issues and more consumption of time in meetings or huddles. A bigger team, in cases, can be split into two or more. A big team leads to more complications and misunderstandings and hence, is not a good idea. A larger team means more loss in information while exchanging thoughts and ideas and that will result in everybody in the team spending more time and effort to get any message or data across. 3. Team Capacity It is a known fact that all the team members must attend the daily scrum every day. The meeting can last for not more than 15 minutes every day to get an overview of the proceedings and the advancement of the undertaken work. All the concerns and ideas put across and need solutions during the meetings can be parked so that all of them can be addressed together. Any topic not related to the purpose of the meeting can be talked about at a fixed but separate time of the day.Furthermore, communicating with each other during the meeting will help in exchanging more information.4. Product backlog The backlog is the key to knowing where a product goes and what needs to be created on priority. So, everything in a project must be kept and properly maintained via a backlog. User Stories should have enough details and can be reordered in case of a change in priority. More accurate User Stories lead to less time consumption for the development team to understand them.An up to date and well-maintained backlog during an Agile project should have enough User Stories for at least one or two sprints.5. Constantly improving mindsetScrum is a continuous method that involves development because the whole method can be changed, not just the software. The point is to find something that requires alterations and to achieve it in the next sprint. This allows the team to tackle one issue at a time and move forward.Finding a clear move in the sprint retrospective to support the team is necessary. Someone must take ownership to act and make things work. This can be achieved by initiating small, easy actions that are less time-consuming first. During a sprint retrospective, it is recommended to take suggestions from each attendee and go for the most appropriate one. After that, a plan will be laid out to realize the chosen idea.6. Interruption bufferWhile running an application in production, it is necessary to keep maintaining and providing new features. However, there can be interruptions, like a bug that needs to be reported urgently or another team needing a developer for assistance. The point is, Sprints will be prone to interruptions, and provisions must be made to deal with these problems. A capable Scrum Master will log all these interruptions noting the number of interruptions, the time consumed in dealing with them and then add them to the next sprint.7. Have a vision of the task at handThe team works more efficiently in getting the deliverables when the Scrum Master already has laid out a blueprint to work on. This also includes having metrics and other relevant charts displayed, doing which will also let stakeholders and colleagues track the production rate.Refreshing the burndown chart daily and displaying the desired sprint result will reflect the customer or team satisfaction. Furthermore, a roadmap showing the working of the product will further enhance the vision of the team. There are multiple ways of sharing information to give everybody the idea of how things are going on while working on the product.To concludeWhen looking at the broader picture of the correct way to motivate a team to get the desired output, a successful team follows a very realistic and simple approach by using plain common sense that is instilled by the Scrum Master. Understanding how the team works and realizing the working style of each team member is one of the most important observations of an adept Scrum Master. It is a collaborative effort that cannot be done by one person but needs responsible efforts from every working member on the task. After all, it is not about ‘Me’ but ‘Us’ that helps in building a product successfully on time.
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Advantages of Agile Testing Methodology

What is Agile Testing? As the name implies, agile course projects are executed very quickly and with flexibility. Agile methods involve tasks executed in short iterations or sprints.Agile Testing is also iterative and takes place after each sprint, rather than towards the end of the project. Testing courses iteratively helps to validate the client requirements and adapt to changing conditions in a better manner. As soon as the build is out, testing is expected to get started and  bugs if any should be reported at once. As a Tester, you must work with the team and share your thoughts on the client requirements at the beginning rather than towards the end of the project. Emphasis has to be laid down on the quality of the deliverable despite the short timeframe. This will further help in reducing the cost of development and your feedback will be implemented in the code which will avoid the defects coming from the end user. Advantages offered by Agile Methodology: The most significant advantage of Agile Methodology is the saving of time and money. There is less documentation required. Although documents help to a great deal in verifying and validating the requirements, considering the time frame of the project, this approach focuses more on the application rather than on documentation. Since it is iterative in its form, there is regular feedback from the end user so that any changes can be implemented as soon as possible. And because all phases of SDLC need to be completed very quickly, there is transparency with regard to the work done by each individual working on the project during each phase. Another advantage that Agile Methodology offers is that any changes or enhancements can be implemented without any budget constraint. These changes may necessitate some adjustment in the already allotted time frame which will not be difficult . Daily meetings and discussions on the Agile project  can help to determine any issues well in advance and work on addressing them. Quick coding and Testing makes the management aware of the gaps existing in the requirements or technology used, and they can try to find a workable solution for the same. Hence, with quicker development, testing and constant feedback from the user,  Agile methodology becomes the most appropriate approach for projects that are required to be delivered in a short span of time.
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