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PRINCE2 Roles and Responsibilities: Major and Minor Roles

21st May, 2024
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    PRINCE2 Roles and Responsibilities: Major and Minor Roles

    Did you know PRINCE2 is widely adopted for its structured approach to project management, providing a framework that ensures organized and controlled project environments?  In implementing PRINCE2, the user plays a vital role in articulating their needs and expectations, aligning closely with the defined PRINCE2 roles and responsibilities to ensure project success.  

    As a PRINCE2 certified professional, I can vouch that PRINCE2 has proved time and again to be indispensable in challenging IT projects. The PRINCE2 methodology prioritizes results and works in tandem with agile project management. It places more emphasis on the end product than on detailed project planning. It was first developed in the UK in the 1980s and is now recognized worldwide as a prominent project management methodology.

    In this blog, I will walk you through the nuances of PRINCE2, including clearly defined roles and responsibilities Prince2, and its emphasis on creating and maintaining controlled project environments.

    PRINCE2 Overview

    PRINCE2 (Projects IN Controlled Environments) is a structured project management method and framework that provides guidance for organizations and individuals on how to go about managing successful projects. It is based on seven principles, seven themes, and seven processes. The PRINCE2 system is widely used in the UK and internationally and has been adopted by both public and private sector organizations.  

    PRINCE2 is recognized as a best practice approach to project management by organizations such as the Project Management Institute (PMI) and the International Organization for Standardization (ISO). 

    PRINCE2 Organization Theme 

    The PRINCE2 Organization Theme describes the principles and processes for managing an organization's resources, including people, money, and other assets. This theme is essential for ensuring that a project is properly organized and has adequate resources to meet its objectives. The Organization Theme includes four key sub-themes: structure, culture, management styles, and accountability. Each of these sub-themes has its own set of processes and best practices that should be followed in order to effectively manage an organization's resources.  

    By following the PRINCE2 Organization Theme, organizations can ensure that their projects are well-organized and have the necessary resources to succeed. 

    PRINCE2 Roles and Responsibilities of Primary Stakeholders 

    There are three primary stakeholders in any PRINCE2 project: the business sponsor, the users, and the suppliers. Each of these stakeholders has specific roles and responsibilities that must be fulfilled in order for the project to be successful.  

    1. Business Sponsors

    The business sponsor is responsible for ensuring that the project meets the organization's strategic objectives. They provide the necessary funding and resources, and they also give the project team the authority to proceed. In addition, the business sponsor represents the interests of the organization and ensures that any risks to the project are minimized.  

    2. Users 

    Users must define requirements for the project deliverables. As part of the user acceptance testing, they work closely with the project team to meet these requirements. Following the completion of a project, users typically undergo training and support.  

    3. Suppliers 

    The supplier must provide all of the necessary materials and resources to complete the project. This includes both physical resources (such as equipment) and human resources (such as expert knowledge). Suppliers may also provide training material to the project team. 

    PRINCE2 Roles and Responsibilities Matrix 

    PRINCE2 roles and responsibilities are clearly defined in the PRINCE2 Roles and Responsibilities Matrix. This helps to ensure that everyone involved in a PRINCE2 project roles is well aware of their work and what is expected of them. The roles and responsibilities are as follows:  

    1. PRINCE2 Project Board

    This defines three distinct PRINCE2 project board roles that are responsible for different aspects of the project: 

    a. PRINCE2 Executive  

    PRINCE2 Executive roles and responsibilities ensure that projects deliver value to organizations by ensuring they meet their objectives. They also authorize decisions and milestones. 

    b. PRINCE2 Senior User 

    PRINCE2 Senior Users define and make sure that the project's requirements are met. Moreover, they approve the project's deliverables. 

    c. PRINCE2 Senior Supplier 

    The PRINCE2 Senior Supplier roles and responsibilities include delivering the project's outputs and products. Risks and issues are also managed by them throughout the course of the project. 

    These three roles in PRINCE2 are responsible for making decisions about the project, monitoring progress, and ensuring that the project stays on track.  

    2. Project Manager

    The PRINCE2 Project Manager roles and responsibilities involve managing the project and ensuring that it is completed on time and within budget. They also need to ensure that all team members are aware of their roles and responsibilities.  

    3. Team Manager

    Managing a project team requires the attention of a Team Manager. To achieve the project's completion, they need to make sure everyone is aware of their roles and responsibilities.  

    4. Change Authority

    The Change Authority approves or rejects project changes. As part of the project management process, they need to look out that all changes are in accordance with the project plan and will not interfere with the overall quality or schedule of the project. 

    Asperity of Change RequestDecided By
    Level 1Project Support / Help Desk
    Level 2Project Manager
    Level 3Change Authority
    Level 4Project Board
    Level 5Corp / Programme Management

    5. Project Assurance

    This provides independent advice to the Project Manager and Project Board on whether the project is achieving its objectives. Moreover, the PRINCE2 Project Assurance role assists in reviewing progress against the project plan and makes recommendations for improvements where necessary.  

    6. Project Support

    The Project Support team assists the Project Manager and team with the project's technical, administrative, and logistical aspects. It is imperative that they provide all team members with the resources they need to accomplish their tasks. 

    With such known details on PRINCE2 roles and responsibilities, it is the perfect time to get your hands on this perfect opportunity with PRINCE2 Foundation course and certification & make yourselves ready for this new challenge. 

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    Stage-wise Management for PRINCE2 Project 

    There are seven distinct stages in PRINCE2 project management roles and responsibility approaches. They are pre-project, project start-up, initiation, execution, monitoring and control, project close and post-project. Each stage is aimed at achieving specific objectives and deliverables. Here is a brief overview of the key tasks and responsibilities involved in each stage: 

    1. Pre-project: This stage involves carrying out feasibility studies and business case development. The objective is to assess the project's viability and identify any risks that may impact its success. 
    2. Project start-up: During this stage, the project team is assembled, and a project plan is developed. Stakeholders' roles and responsibilities must be clearly defined for the project to succeed. 
    3. Initiation involves defining the project's scope, setting objectives, and identifying key deliverables. All stakeholders should be able to understand what needs to be accomplished clearly. 
    4. Execution: The project plan outlines the activities undertaken in this phase. Delivering products and services within the agreed-upon timelines and budget is the goal. 
    5. Monitoring and control: In this stage, progress against objectives is tracked, and corrective action is taken as needed. This stage aims to keep the project on track and achieve its goals. 
    6. Project close: During this phase, all necessary documentation must be completed, funds and resources must be released, and project records must be archived. To ensure the successful completion of the project, all loose ends must be tied up. 
    7. Post-project: During this stage, a project review is conducted to identify lessons learned. This final stage aims to improve future projects by incorporating the best practices learned. 

    To get hands-on experience with the PRINCE2 project management stages, it will be ideal to go for a Project Management online class & get started today. 

    Delve into the most popular KnowledgeHut's Project Management Courses

    PMP Certification TrainingPrince2 Certification TrainingPMI-CAPM Certification
    PgMP Certification TrainingPrince2 Foundation CertificationProject Management Masters Program
    Prince2 Agile CertificationPMI-RMP Certification TrainingPrince2 Practitioner Certification

    What Makes a Good PRINCE2 Certificate Holder?

    An individual holding a PRINCE2 certificate will have a set of abilities, characteristics, and knowledge in line with the values and guidelines of the PRINCE2 project management methodology. As a certified PRINCE2 professional, I can assure you that this certification goes a long way in equipping individuals with the skills and methodologies crucial for effective project management, contributing significantly to professional growth and project success.

    • Understanding of PRINCE2 Principles:

      • A PRINCE2 certificate holder comprehensively understands the seven PRINCE2 principles. These principles form the foundation of the methodology and include principles such as continued business justification, managing by stages, focusing on products, and learning from experience. 

    • Adherence to PRINCE2 Themes: 

      • Proficiency in integrating and applying the seven PRINCE2 themes, including business case, organization, quality, plans, risk, change, and progress. These themes provide a holistic approach to managing various aspects of a project. 

    • Project Leadership: 

      • Exhibits leadership qualities to guide project teams and stakeholders in line with PRINCE2 principles. Takes responsibility for project success and ensures effective collaboration among team members. 

    • Risk Management Skills: 

      • Demonstrates proficiency in identifying, assessing, and managing risks throughout the project lifecycle. Utilizes the PRINCE2 risk management approach to mitigate potential project issues. 

    • Focus on Business Value:  

      • Maintains the idea of ongoing business justification, making sure that initiatives continue to produce quantifiable value and are in line with organizational goals. 

    Required Skills  

    In project management, a broad range of abilities is essential to successful project completion. A well-known project management methodology, PRINCE2 (PRojects IN Controlled Environments) places an emphasis on both hard and soft skills to efficiently plan, carry out, and oversee projects. Training programs such as KnowledgeHut PRINCE2 training course provides a comprehensive and interactive learning experience, equipping participants with the skills and knowledge necessary to effectively apply the PRINCE2 methodology in project management scenarios. 

    Soft Skills: 

    • Effective Communication: To clearly communicate concepts, directives, and information to team members, stakeholders, and other project participants, effective communication is essential. 

    • Leadership: Throughout a project, project managers must make decisions, motivate and inspire their team, and overcome obstacles. 

    • Team Collaboration: The capacity to cooperate with a variety of team members while cultivating an upbeat and welcoming team environment. 

    • Critical thinking and problem-solving abilities are crucial for meeting obstacles, coming up with choices, and coming up with creative answers to problems that arise in projects. 

    • Adaptability: Managing changes, uncertainties, and changing project requirements is made easier for project managers in dynamic project environments. 

    • Time management: Setting priorities, adhering to deadlines, and maintaining project timeliness all depend on having effective time management abilities. 

    Hard Skills 

    • Project Planning: The ability to create detailed plans with deadlines, deliverables, resources, and milestones. 

    • Risk management: The ability to recognize, evaluate, and control risks at every stage of a project's lifecycle in accordance with PRINCE2's risk management methodology. 

    • Change management: The capacity to manage and apply changes in a way that keeps the project's goals in mind and doesn't jeopardize its success. 

    • Quality Standards: Proficiency in establishing and upholding quality standards for project deliverables, products, and procedures is known as quality management. 

    • Configuration management: The systematic approach of managing changes to project products through the comprehension and application of configuration management practices. 

    • Project Control: The ability to set up and keep track of project activities, making sure the project stays on schedule and within predetermined tolerances. 

    • Documentation and Reporting: The ability to draft and manage project plans, reports, and other crucial project records. 

    • Resource Management: The ability to effectively manage project resources, such as finances, personnel, and equipment. 

    • Project Closure: Understanding of the steps and tasks necessary to conclude a project, such as assessing its success, documenting lessons learned, and getting project approval. 

    • Customizing PRINCE2 for Initiatives: The PRINCE2 methodology can be customized to meet the unique requirements and circumstances of various projects, sectors, or organizational setups. 

    • Use of PRINCE2 Software and Tools: Knowledge of project management tools and software that aid in putting PRINCE2 processes and principles into practice. 

    Become a project management expert with our accredited PMP courses. Boost your career and confidently lead successful projects.


    In this post, we’ve outlined the different PRINCE2 roles and responsibilities. We’ve also looked at how these roles can be broken down into major and minor roles. If you want to get started in PRINCE2 or want a refresher on the different roles, we hope all your doubts have cleared. After understanding all the major and minor roles and if you feel like being a part of such great responsibilities, this is the right time to pursue KnowledgeHut PRINCE2 course and other necessary certifications. Get ready to achieve your goals with top-notch knowledge and perfect execution.

    Frequently Asked Questions (FAQs)

    1What is the executive responsibilities of PRINCE2?

    Representing the overall company's involvement in the project, the Executive is a critical position on the Project Board in PRINCE2. Their responsibilities include:

    • Making sure the project yields a product that is in line with business requirements, ensures the anticipated benefits, and offers value for the money. 
    • Making final decisions, accepting ultimate responsibility for the project's outcome, and striking a balance between the needs of the business, users, and suppliers. 
    • The Executive is responsible for appointing the remaining members of the Project Management Team, including the Senior User and Senior Supplier. 
    2What is the role of the Business Change Manager in PRINCE2?

    The role of the business change manager in PRINCE2 is primarily centered on benefits. Acting on behalf of the Senior Responsible Owner, this role is accountable for defining the benefits, evaluating progress towards realization, and accomplishing measured improvements. It is essential for the business change manager to be positioned on the 'business side' to serve as a bridge between the program and business operations. In cases where the program impacts various business operations, the appointment of multiple business change managers may occur, with each focusing on a specific area of the business.

    3What roles can’t be combined in PRINCE2?

    In PRINCE2, the roles of the Project Manager and the Team Manager cannot be combined. These are distinct roles with separate responsibilities. The Project Manager oversees the entire project and is responsible for its overall planning, execution, and success. However, the Team Manager manages a specific team within the project, ensuring that the team delivers quality outputs. 


    Kevin D.Davis

    Blog Author

    Kevin D. Davis is a seasoned and results-driven Program/Project Management Professional with a Master's Certificate in Advanced Project Management. With expertise in leading multi-million dollar projects, strategic planning, and sales operations, Kevin excels in maximizing solutions and building business cases. He possesses a deep understanding of methodologies such as PMBOK, Lean Six Sigma, and TQM to achieve business/technology alignment. With over 100 instructional training sessions and extensive experience as a PMP Exam Prep Instructor at KnowledgeHut, Kevin has a proven track record in project management training and consulting. His expertise has helped in driving successful project outcomes and fostering organizational growth.

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