- Blog Categories
- Project Management
- Agile Management
- IT Service Management
- Cloud Computing
- Business Management
- BI And Visualisation
- Quality Management
- Cyber Security
- Most Popular Blogs
- PMP Exam Schedule for 2025: Check PMP Exam Date
- Top 60+ PMP Exam Questions and Answers for 2025
- PMP Cheat Sheet and PMP Formulas To Use in 2025
- What is PMP Process? A Complete List of 49 Processes of PMP
- Top 15+ Project Management Case Studies with Examples 2025
- Top Picks by Authors
- Top 170 Project Management Research Topics
- What is Effective Communication: Definition
- How to Create a Project Plan in Excel in 2025?
- PMP Certification Exam Eligibility in 2025 [A Complete Checklist]
- PMP Certification Fees - All Aspects of PMP Certification Fee
- Most Popular Blogs
- CSM vs PSM: Which Certification to Choose in 2025?
- How Much Does Scrum Master Certification Cost in 2025?
- CSPO vs PSPO Certification: What to Choose in 2025?
- 8 Best Scrum Master Certifications to Pursue in 2025
- Safe Agilist Exam: A Complete Study Guide 2025
- Top Picks by Authors
- SAFe vs Agile: Difference Between Scaled Agile and Agile
- Top 21 Scrum Best Practices for Efficient Agile Workflow
- 30 User Story Examples and Templates to Use in 2025
- State of Agile: Things You Need to Know
- Top 24 Career Benefits of a Certifed Scrum Master
- Most Popular Blogs
- ITIL Certification Cost in 2025 [Exam Fee & Other Expenses]
- Top 17 Required Skills for System Administrator in 2025
- How Effective Is Itil Certification for a Job Switch?
- IT Service Management (ITSM) Role and Responsibilities
- Top 25 Service Based Companies in India in 2025
- Top Picks by Authors
- What is Escalation Matrix & How Does It Work? [Types, Process]
- ITIL Service Operation: Phases, Functions, Best Practices
- 10 Best Facility Management Software in 2025
- What is Service Request Management in ITIL? Example, Steps, Tips
- An Introduction To ITIL® Exam
- Most Popular Blogs
- A Complete AWS Cheat Sheet: Important Topics Covered
- Top AWS Solution Architect Projects in 2025
- 15 Best Azure Certifications 2025: Which one to Choose?
- Top 22 Cloud Computing Project Ideas in 2025 [Source Code]
- How to Become an Azure Data Engineer? 2025 Roadmap
- Top Picks by Authors
- Top 40 IoT Project Ideas and Topics in 2025 [Source Code]
- The Future of AWS: Top Trends & Predictions in 2025
- AWS Solutions Architect vs AWS Developer [Key Differences]
- Top 20 Azure Data Engineering Projects in 2025 [Source Code]
- 25 Best Cloud Computing Tools in 2025
- Most Popular Blogs
- Company Analysis Report: Examples, Templates, Components
- 400 Trending Business Management Research Topics
- Business Analysis Body of Knowledge (BABOK): Guide
- ECBA Certification: Is it Worth it?
- How to Become Business Analyst in 2025? Step-by-Step
- Top Picks by Authors
- Top 20 Business Analytics Project in 2025 [With Source Code]
- ECBA Certification Cost Across Countries
- Top 9 Free Business Requirements Document (BRD) Templates
- Business Analyst Job Description in 2025 [Key Responsibility]
- Business Analysis Framework: Elements, Process, Techniques
- Most Popular Blogs
- Best Career options after BA [2025]
- Top Career Options after BCom to Know in 2025
- Top 10 Power Bi Books of 2025 [Beginners to Experienced]
- Power BI Skills in Demand: How to Stand Out in the Job Market
- Top 15 Power BI Project Ideas
- Top Picks by Authors
- 10 Limitations of Power BI: You Must Know in 2025
- Top 45 Career Options After BBA in 2025 [With Salary]
- Top Power BI Dashboard Templates of 2025
- What is Power BI Used For - Practical Applications Of Power BI
- SSRS Vs Power BI - What are the Key Differences?
- Most Popular Blogs
- Data Collection Plan For Six Sigma: How to Create One?
- Quality Engineer Resume for 2025 [Examples + Tips]
- 20 Best Quality Management Certifications That Pay Well in 2025
- Six Sigma in Operations Management [A Brief Introduction]
- Top Picks by Authors
- Six Sigma Green Belt vs PMP: What's the Difference
- Quality Management: Definition, Importance, Components
- Adding Green Belt Certifications to Your Resume
- Six Sigma Green Belt in Healthcare: Concepts, Benefits and Examples
- Most Popular Blogs
- Latest CISSP Exam Dumps of 2025 [Free CISSP Dumps]
- CISSP vs Security+ Certifications: Which is Best in 2025?
- Best CISSP Study Guides for 2025 + CISSP Study Plan
- How to Become an Ethical Hacker in 2025?
- Top Picks by Authors
- CISSP vs Master's Degree: Which One to Choose in 2025?
- CISSP Endorsement Process: Requirements & Example
- OSCP vs CISSP | Top Cybersecurity Certifications
- How to Pass the CISSP Exam on Your 1st Attempt in 2025?
- More
- Agile & PMP Practice Tests
- Agile Testing
- Agile Scrum Practice Exam
- CAPM Practice Test
- PRINCE2 Foundation Exam
- PMP Practice Exam
- Cloud Related Practice Test
- Azure Infrastructure Solutions
- AWS Solutions Architect
- AWS Developer Associate
- IT Related Pratice Test
- ITIL Practice Test
- Devops Practice Test
- TOGAF® Practice Test
- Other Practice Test
- Oracle Primavera P6 V8
- MS Project Practice Test
- Project Management & Agile
- Project Management Interview Questions
- Release Train Engineer Interview Questions
- Agile Coach Interview Questions
- Scrum Interview Questions
- IT Project Manager Interview Questions
- Cloud & Data
- Azure Databricks Interview Questions
- AWS architect Interview Questions
- Cloud Computing Interview Questions
- AWS Interview Questions
- Kubernetes Interview Questions
- Web Development
- CSS3 Free Course with Certificates
- Basics of Spring Core and MVC
- Javascript Free Course with Certificate
- React Free Course with Certificate
- Node JS Free Certification Course
- Data Science
- Python Machine Learning Course
- Python for Data Science Free Course
- NLP Free Course with Certificate
- Data Analysis Using SQL
- Home
- Blog
- It Service Management
- What is ITIL Certification? Eligibility, Exam Pattern, Duration
What is ITIL Certification? Eligibility, Exam Pattern, Duration
Updated on May 12, 2025 | 7 min read | 8.59K+ views
Share:
Table of Contents
View all
What is ITIL Certification?
If you are a part of the IT support in the organization, one of the most beneficial things for you is the ITIL certification. It will pave your way towards a better job, a much-awaited promotion, or advancement in the career (especially if the goal is to become the CIO or CTO). This article will help you understand ITIL certification - what is it, the importance of ITIL Certification, and what is ITIL certification used for. You can prepare with the best ITIL Foundation training course and learn about its basics to improve your career/business graph.
So, before beginning, let us understand the ITIL framework and its principles.
What is ITIL?
In this competitive scenario, businesses and technology are interlinked to each other. So, to remain on top of the market, every organization needs to consider the importance of IT and bring changes accordingly. It can be an overwhelming process for organizations, which is why ITIL (Information Technology Infrastructure Library) is formulated. The key concepts of ITIL framework assist in selecting, planning, maintaining, and delivering standardized IT services within the organization.
Principles of ITIL
Master Right Skills & Boost Your Career
Avail your free 1:1 mentorship session
ITIL is a framework that helps in the seamless delivery of IT services within the organization. In its latest update (ITIL V4), 7 guiding principles are laid out to induce an effective change in the organization, its communication, measurement, and metrics. These principles are:
Focus on Value
ITIL creates a set of practices that encourages an IT professional to define the service output in such a way that it targets the need of the customers.
Start Where You Are
This principle guides you to collect all the information, understand the customer’s pattern of consumption, and learn how the ITIL service lifecycle will support it.
Think and Work Holistically
ITIL makes sure that the services offered contribute to the customer’s value chain rather than disrupting it.
Progress Iteratively with Feedback
Instead of implementing the entire idea in one go, the smart move is, to begin with minimally viable steps, understand the customer’s needs and expectations, and progress from there.
Optimize and automate
Optimize and automate refer to making efficient use of human recourses and applying automation. It is crucial to use technology to ensure that employees spend less time on repetitive tasks and focus more on tasks that require human intervention.
Collaborate and promote visibility
ITIL requires the active involvement of the users, customers, suppliers, and shareholders.
Keep it Simple and Practical
Every communication should be clear and concise. When it comes to the implementation of ITIL, there is no room for ambiguity.
When the ITIL modules and principles are followed meticulously and systematically, the mitigated risks and emerging competition can be managed efficiently.
Now that there’s a clear understanding of what is ITIL, it is time to learn all about the ITIL Certification –
What is the Use of ITIL certification?
Over the years, organizations have understood the importance of ITIL for their overall growth and transformation. That’s why the demand for ITIL-certified professionals has multiplied and every industry, whether healthcare, education, or products and services have started looking for IT professionals that are testament to ITIL’s growth.
The benefits of ITIL certification are indispensable. It can –
- Improve the productivity
- Earn a solid foundation for product knowledge
- Increase the earning potential
- Increase the credibility
- Accelerate the professional development
- Turn into a solutions-oriented professional
The advantages of ITIL certification aren’t restricted to a professional. The organizations that adopt ITIL benefit through –
- Providing quality services that meet the demands of the customers
- Aligning the IT sector to the business
- Improving the quality of IT services
- Increasing the customer satisfaction
- Boosting the staff confidence
Once the ITIL practices are adopted by the organization, it can observe –
- Flexible yet stable development environment
- Improved productivity
- A better understanding of the needs and expectations of the customers
- Risk management to prevent/minimize service interruptions
Who Can Pursue ITIL Certification?
Although any IT person can go for the ITIL certification, some professionals who can benefit from it the most are –
- IT professionals who want to make a positive impact and bring about a change in the organization, including cost efficiency and productivity.
- Professionals who belong to the IT sector and want to gain expertise in ITIL, refine their skills, achieve a better designation/higher salary package.
- Professionals who have the fundamental knowledge about the ITIL framework and want to utilize it further for the business’ development.
Professionals include –
- IT technical support
- Operation managers
- Quality analysts
- IT service managers and executives
- IT managers and directors
- Database administrators
- Business process owners
- Service support engineers
ITIL Certification Examination
ITIL adopts a credit system for certification. Every ITIL qualification is given specific credit values and a candidate advances to the next stage as the credits are allotted at every level. A total of 22 points has to be achieved for the “ITIL expert certification”.
Achieve mastery in project management with ease by enrolling in our PRINCE2 Practitioner certification training. Our online course will help you gain the skills and knowledge needed to excel in any role. Don't wait, enroll now and start your journey towards success!
What are the Levels of ITIL Certification?
There are 4 levels of ITIL certification and every qualification level focuses on different aspects of ITIL.
- Foundation Level
The Foundation Level of the ITIL certification focuses on introducing learners to “an end-to-end model of creation, delivery, and continual improvement of technology-enabled products and services.” It is mandatory to take the foundation course and clear the foundation exam to be eligible for taking higher level exams.
- Managing Professional
IT professionals from the technology or Digital industries
- ITIL4 Specialist – Create, Deliver, and Support
- ITL4 Specialist – Drive Stakeholder Value
- ITIL4 Specialist – High Velocity IT
- ITIL4 Specialist – Direct, Plan, and Improve
- Strategic Leader
- ITIL4 Stretegist – Direct, Plan, and Improve
- ITIL4 Leader – Digital and IT Strategy
- Extension Modules
- ITIL4 Specialist – Sustainability in Digital & IT
- ITIL4 Specialist – Acquiring & Managing Cloud Services
- Master Level
An ITIL master candidate has to demonstrate successful ITIL implementation plans in the organization. As stated by the Axelos website (ITIL framework makers), “you must ensure you have extensive practical 'hands-on' ITIL experience and can demonstrate active involvement in the implementation of the practices”.
What is ITIL Certification Cost?
You have understood what are the levels of ITIL certification, now let’s discuss its cost. ITIL certification cost depends on the geographical location (a location where the examination takes place).
The registration fees can range between $150 and $500. But this cost is only for taking the examination. If a candidate wants to prepare for the ITIL certification, the cost for that is separate and depends upon the institute of training.
Knowledgehut ITIL foundation training online sessions will help you gain a thorough understanding and expertise in the ITIL framework. Connect for the learning packages.
Top Cities where KnowledgeHut Conduct ITIL Certification Training Course Online
The Verdict
ITIL Certification has become one of the most powerful tools for an IT professional. Whether you are seeking individual growth or a company’s benefit, gaining in-depth knowledge about the ITIL framework can go a long way. It is important to understand that ITIL is one of the best sets of practices for IT support. It is a way to an end and not the end itself.
Frequently Asked Questions (FAQs)
1. What is ITIL certification good for?
2. What is meant by ITIL certification?
3. What is the ITIL certification salary?
4. Is the ITIL Certification hard?
176 articles published
Get Free Consultation
By submitting, I accept the T&C and
Privacy Policy
Ready to fast-track your ITSM career?