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Atlassian Training for Users

Atlassian Training for Users

Master Jira and Confluence for seamless issue tracking, agile project management, and effective collaboration.

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Atlassian Training for Users Prerequisites

Prerequisites and Eligibility
  • The courses are beginner-friendly, requiring little prior knowledge. This makes them accessible to a wide range of learners. 
  • While not required, some familiarity with project management concepts and tools can enhance the learning experience. 
Prerequisites
  • 450,000+
    Professionals trained
  • 250+
    Workshops every month
  • 100+
    Countries and counting

Highlights

The Most Effective Atlassian for Users Training

24 Hours of Live Training by Certified Atlassian Professionals

Comprehensive Suite of Four Jira Training Modules

Practical Labs for Learning Reinforcement

Personalized Mentoring and Training

Flexible Training Options to Suit Working Schedules

This comprehensive Atlassian training series for users is offered by Vidscola-The Gold Solutions Partner of Atlassian. With the expert-led training explore key Atlassian tools, including Jira, Jira Software, Jira Service Management, and Confluence, essential for effective project and service management. The training program includes both self-paced modules and live training sessions for a comprehensive learning experience.

The "Begin with Jira" course covers the basics of Jira, teaching learners how to set up and organize their work, create issues, switch between project boards, find assigned issues, and utilize basic dashboards. Live training sessions offer interactive discussions and demonstrations to enhance understanding.

Moving on to "Learn More About Jira Software," participants delve deeper into issue tracking and agile project management, focusing on finding assigned issues, using Jira Software Reports & dashboards, and understanding the roles within project teams. Live training sessions include Q&A sessions and group activities to reinforce learning.

The "Jira Service Management" module expands on project setup, issue enrichment, and project classification, highlighting essential skills such as navigating and utilizing search functionalities, managing users, configuring issue types, and optimizing service desk workflows. Live training sessions provide practical scenarios and case studies for real-world applications.

Finally, the Confluence section offers an overview of the platform and covers adding, editing, and managing content, working with attachments, creating and managing pages, and utilizing advanced collaboration features. Live training sessions focus on advanced features and best practices, with hands-on exercises to enhance skills.

Overall, these courses, including live training sessions, provide a comprehensive foundation in using Atlassian tools for effective project, service, and content management.

Why KnowledgeHut

The KnowledgeHut Advantage

Solid Track Record

KnowledgeHut has empowered over 450,000 professionals with certifications in Agile.

Learn from Industry Experts

Interact and engage with certified instructors who are also industry experts.

Learn from an Advanced Curriculum

Get the latest skills and master all concepts with the latest and the most updated curriculum.

Hands-On Training

Reinforce training with unique hands-on labs to learn the tools by using them.

Build from the Basics

Learn concepts from scratch by learning through step-by-step guidance and detailed feedback.

Reviews by Professionals

Get a detailed review and feedback from professional developers.

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Atlassian Training for Users Syllabus

Curriculum

1. Jira User Foundation Training

This module covers everything you need to get started with Jira, a widely used tool for issue tracking and agile project management. You'll learn the fundamentals, including setting up and organizing your work, creating issues, navigating between project boards, finding assigned issues, and using basic dashboards. 

  • Jira Overview
  • Project Boards
  • Enrich Issues
  • Project Types
  • Quick Search and Basic Search
  • JQL
  • Filters
  • Epics
  • Dashboards

2. Jira Software Advanced Features Training

This section provides a comprehensive introduction to Jira Software, a widely used tool for issue tracking and agile project management. You'll learn how to find issues assigned to you and use Jira Software Reports & Dashboards. The module focuses on how project teams collaborate to achieve success. Additionally, you'll learn which role(s) on your team have the necessary permissions to make required configuration changes. The course includes access to hands-on labs to help reinforce your learning through practical application. 

  • Mastering the backlog
  • Sprints Management
  • Sprint Planning & Estimation
  • Running an Active Sprint (Creation - Start/complete)
  • Project Roadmap
  • Release Management
  • Jira Software Reports

3. Jira Service Management User Foundation Training

This module offers a thorough introduction to Jira Service Management, focusing on key areas such as project setup, issue enrichment, and project classification. You will learn how to navigate and utilize both basic and advanced search functionalities, including using JQL and filters. Additionally, the course covers managing users, configuring issue and request types, and optimizing service desk workflows through queues and SLAs. Participants will also explore integrating knowledge bases, customizing customer portals and global help desks, and creating reports and dashboards for informed decision-making. 

  • Introduction to Jira Service Management
  • Project Details
  • Enrich Issues
  • Project Types
  • Quick Search and Basic Search
  • JQL
  • Filters
  • Agents, Customers, and Other Jira Users to Service Desk
  • Issue Types vs Request types
  • Queues
  • Service Level Agreement (SLA)
  • Knowledge Base
  • Customer Portal and Global Help Desk
  • Reports & Dashboards

4. Confluence User Foundation Training

This section provides an overview of Confluence, followed by instruction on how to effectively add, edit, and manage content. Participants will learn to work with attachments, create and manage pages, and use advanced collaboration features to boost team productivity. Additionally, the course covers advanced macros, integration with Jira for seamless project management, and features like page history and restrictions to enhance content control and security. 

  • Course Overview
  • Getting Started with Confluence
  • Adding & Editing Content
  • Working with Attachments
  • Creating & Managing Pages
  • More Team Collaboration Features
  • Getting More from Pages
  • Using Advanced Macros
  • Page 18 VIDSCOLA DWC
  • Integration with Jira
  • Page History & Restrictions

Who Should Consider the Atlassian Training for Users

Who Should Attend the Course
  • Project Managers
  • Scrum Masters
  • Agile Coaches
  • Product Owners
  • Business Analysts
  • Software Developers
  • IT Managers
  • Jira Power Users
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Atlassian Training for Users
Atlassian Training for Users
Frequently Asked Questions
About Jira

1. What is Jira?

Jira is a popular tool used for issue tracking and agile project management. It helps teams to plan, track, and manage their work. 

2. How do I set up my work in Jira?

To set up your work in Jira, you can create issues, organize them into project boards, and use dashboards to track progress. 

3. What are project boards in Jira?

Project boards in Jira are visualizations of your work, showing a collection of issues that are displayed in columns that represent the status of the work. 

4. How can I find issues assigned to me in Jira?

You can find issues assigned to you in Jira by using the search functionality and filtering for issues assigned to your user account. 

5. What are the basic dashboards in Jira?

Basic dashboards in Jira provide an overview of your project's progress, including information on issues, project status, and team performance. 

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