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    CSM® Syllabus

    CSM® Syllabus

    Comprehensive CSM curriculum to help you successfully clear the CSM exam in the first attempt

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    Prerequisites

    Prerequisites for CSM Certification Training

    There is no set of eligibility requirements to attend this Scrum Master Certification course and it can be taken by freshers or professionals who want to:

    • Further their career in project management
    • Deepen their understanding of Scrum

    Our experienced CSTs deliver training in such a way that is suitable for both novice and experienced professionals. However, it is beneficial if you have basic Scrum knowledge in a real-world context, in order to get the most from the training. Explore our 1-day Agile and Scrum foundation training for establishing solid groundwork.

    Prerequisites image

    CSM Curriculum

    CSM Curriculum

    16 Hours of Live Instructor-Led Training

    Earn 16 PDUs and 16 SEUs for Continual Learning

    Practice with 4 High-Quality Mock Exams

    Real-World Simulations and Activities

    Training by Top Scrum Alliance Certified Scrum Trainers

    20 PDUs and 20 SEUs to renew your CSM® certification

    Unlock Exam Success with Comprehensive Exam Support

    Gateway to Largest Global Scrum Community

    Access 2-Year Scrum Alliance Membership

    CSM Curriculum

    The objective of the CSM® course is to teach you the fundamentals of Scrum techniques and give you the intellectual tools needed to implement Scrum. Our CSM course curriculum is designed for both budding and experienced project managers. The Certified ScrumMaster Syllabus covers the basics and leads up to advanced Scrum concepts.

    Here’s the CSM course outline:

    Fundamentals of Scrum

    The Certified ScrumMaster course introduces you to the basic concepts of Scrum and Agile. It covers the four values and twelve principles contained in the Agile Manifesto, and the five Scrum Foundations values. It takes you through the seven objectives of Scrum and Agile: Intro to Lean, Agile, and Scrum, Agile Facilitation, Agile Coaching, Service to the Development Team, Service to the Product Owner, Service to the Organization, and Scrum Mastery.

    Concepts and Terminologies in Scrum

    The Certified ScrumMaster course curriculum will then cover the basic concepts and commonly used terminologies. Scrum terms like Backlog, Burndown chart, Kanban, Poker Planning, Stand up / Daily Meeting, etc. are globally used terminologies that every Scrum master needs to be familiar with.

    Scrum Roles & Scrum Ceremonies

    You will be introduced to the three roles and core concepts (Scrum ceremonies) of Scrum. Scrum comprises of three roles: the product owner, the scrum master and the scrum team. It consists of three artefacts, which are the product backlog, sprint backlog, and product increment. Finally, it also consists of four important activities: the daily standup meeting, the sprint planning meeting, the sprint review meeting and the retrospective meeting. You will be taught the other aspects of Scrum, along with these core concepts.

    Core Competencies of Scrum

    The Certified ScrumMaster curriculum will cover the nuances and skills needed to manage and motivate a team as the Scrum Master. You will be taught the concepts of Coaching Agile Practices, Enforcing Rules, Removing Distractions, Servant leader, Forecasting, etc.

    Many Responsibilities of a Scrum Master

    A Scrum Master can undertake multiple roles within an organization: Facilitator, Servant-Leader, Manager, Mentor, Coach, Motivator, Advisor, etc. The tools and methods of managing teams/tasks could change based on responsibility, and you will be taught how to facilitate each responsibility within the organization.

    Use Cases

    Along with classroom training, you will also be involved in hands-on practice sessions, through knowledge building games and interactive projects.

    Post your CSM® training, you will be ready to answer the Scrum Master Certification exam.

    BOOST YOUR CAREER WITH THE CSM CERTIFICATION

    Group Discount upto 15 %

    Distinguish yourself as a Scrum Alliance-Certified ScrumMaster and be ready become part of an elite group of Scrum specialists responsible for the effective implementation of the Scrum framework and building high-performance Scrum teams and guiding them to success.

    Master the core concepts of Scrum, including the roles and responsibilities of the Scrum Master, Product Owner, and Development Team, as well as Scrum ceremonies and artifacts in our experiential learning sessions, power-packed with activities, role-plays, real-world simulations, and case studies. Our expert Scrum Alliance-Certified Scrum Trainers (CSTs) will deliver a captivating course bringing on board their vast expertise in the most engaging way.

    • 16 Hours of Live Training by CSTs: Guaranteed-to-run, live, fun and interactive sessions
    • PDUs and SEUs: Earn 16 Professional Development Units (PDUs) and 16 Scrum Education Units (SEUs) for continual learning.
    • 4 High-Quality Mock Exams: Practice to ace the CSM exam with comprehensive mock exams
    • Unlimited Scrum-Enablement Sessions: Get answers to all your real-life Agile and Scrum challenges
    • 20 SEUs with Complimentary CSM Course: Renew your certification effortlessly with our complimentary course.
    • Comprehensive Exam Support: Unlock success in your certification with thorough exam preparation and support.
    • Scrum Alliance Membership: Access a 2-year Scrum Alliance Membership, connecting you to a global Scrum community.
    • Unlock Complete Job Support: LinkedIn, resume assistance, mentorship, access to 5,000+ hiring partners and more.
    • Gateway to Largest Global Community: Become part of a thriving Scrum ecosystem, fostering networking opportunities and global connections.

    Learn in fun, interactive sessions by CSTs experienced across industries along with peers from all over the world. Experience engaging and interactive learning sessions led by Certified Scrum Trainers (CSTs) with diverse industry expertise. Bid farewell to dull lectures and monotonous PowerPoint presentations and say hello to a dynamic and enjoyable learning environment.

    RISING DEMAND FOR CERTIFIED SCRUM MASTERS

    Armed with this coveted Scrum certification, not only will you be well positioned to command salaries 21% higher on average than that earned by your non-certified peers, but also ready to land in-demand Scrum roles like Scrum Master, Delivery Lead, Agile Scrum Master, Agile Coach, Program Manager and Project Manager.

    At the end of the course, participants will take an online exam to demonstrate their understanding of Scrum and earn their Certified ScrumMaster certification. This certification is recognized globally and demonstrates that the individual has the knowledge and skills to effectively facilitate Scrum in a team or organization.

    Join peers from around the globe for an exciting educational journey that will propel you towards earning your Certified ScrumMaster certification.

    Learn more about Scrum Master salaries and career growth.

    Individual Benefits

    Scrum Masters are highly valued across industries and the demand for skilled professionals, especially those backed by certifications is at an all-time high. The benefits of a Scrum Master certification such as CSM are severalfold:

    • You will gain a high degree of proficiency in executing Scrum
    • The certification will set you apart from your non-certified peers
    • You will contribute to cultivating a healthy work environment
    • You will be self-motivated to perform well and elevate the performance of the team
    • You will unlock great earning potential and stand to receive job offers in IT as well as non-IT organizations with a great pay package

    Organizational Benefits

    Scrum Masters are highly valued across industries and the demand for skilled professionals, especially those backed by certifications is at an all-time high. The benefits of a Scrum Master certification such as CSM are severalfold:

    • You will gain a high degree of proficiency in executing Scrum
    • The certification will set you apart from your non-certified peers
    • You will contribute to cultivating a healthy work environment
    • You will be self-motivated to perform well and elevate the performance of the team
    • You will unlock great earning potential and stand to receive job offers in IT as well as non-IT organizations with a great pay package

    Process to become a Certified Scrum Master

    Your Path to CSM® Exam Success

    • LEARN with Live, Instructor-led SessionsLearn with interactive live training sessions from accredited CSTs who also have years of experience as active Scrum practitioners across domains. upGrad KnowledgeHut a Scrum Alliance Registered Education Ally (REA), having trained over 450,000+ Agile professionals, and you can get the best of this experience by learning with upGrad KnowledgeHut.
    • STUDY with Scrum Alliance-Approved CurriculumStudy with a curriculum crafted by Professionals licensed by Scrum Alliance and understand the core concepts of Scrum events- Sprint, Sprint Planning, Daily Scrum, Sprint Review, and the Sprint Retrospective.
    • PRACTICE with Case Studies, Role-Play, and Scrum Activities
      With the knowledge gained through experiential workshops, you can practice the concepts learnt with real-life case studies, role-play exercises where you replicate work-like environments, and participate in Scrum activities to embrace the role of a Scrum Master across enterprises. Clear all your doubts with mentors in weekly Scrum enablement sessions, which are vital in your exam success.
    • GET EXAM-READY with 4 CSM Mock Exams
      After mastering the knowledge learnt through ample practice, you can opt for 4 CSM mock exams that follow the exam pattern thoroughly and help you gain the confidence to crack the exam in your first attempt.
    • TAKE THE EXAM and Ace it in the Very First Go!
      Take the exam confidently and crack the 50 multiple-choice and true/false questions in 60 minutes. You will need to pass with a score of 74%. We're by your side through every step of your CSM exam preparation. With us, you'll ace your exam on the very first go and gain a Certified ScrumMaster certification!

    JOURNEY OF A CERTIFIED SCRUM MASTER PROFESSIONAL

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    KnowledgeHut Support On Your CSM Journey

    CSM Frequently Asked Questions

    1. Who is a Certified ScrumMaster®?

    A Certified ScrumMaster® is a professional designated by Scrum Alliance as a Scrum practitioner who can skillfully lead project teams. A Scrum Master is not a project leader or project manager but instead, a Servant Leader who assists the team to succeed with the Scrum framework.

    2. What are the roles and responsibilities of a Certified ScrumMaster®?

    When it comes to being a successful Scrum Master, there are certain roles and responsibilities that need to be performed. Following are the primary roles and responsibilities of a scrum master:

    • Act as a facilitator and servant leader who encourages self-organization
    • Remove obstacles so that the team can focus more on work and follow practices of Scrum
    • Protect the team from internal and external distractions
    • Ensure a good relationship between the product owner and the team along with the members outside the team
    • Set up an environment where the team can perform more effectively
    • Manage the scrum process in coordination with the scrum team
    • Conduct retrospective meetings
    • Address team progress

    3. What are the most important skills that a Scrum Master should have?

    The most important skills that every Scrum Master should have are as follows:

    • Systems Thinking: This skill helps the Scrum Master to build a comprehensive perspective towards the whole organization as a system.
    • Facilitation ability: The Scrum Master facilitates the Scrum events for the team members to reach a high-end decision.
    • Complex Problem Solving: The Scrum Master will be able to handle various complex situations while undertaking product development.
    • Coaching: Team members need someone to guide and coach them to follow Scrum principles properly, which the Scrum Master does.

    4. How does ScrumMaster certification come into play?

    The exponential growth of Scrum, combined with the rising Scrum adoption in 65% of IT enterprises globally indicates the need for Certified ScrumMasters who can facilitate complex project execution. A CSM certification from any Global REP (Registered Education Provider) helps reinforce your industry identity as an Agilist who can lead projects to successful execution.

    Who Usually Attend CSM Training
    • Software Engineers
    • Product Managers
    • Project Managers
    • Team Leaders
    • Business Analysts
    • Development team members
    • Testers
    • Anyone who would like to build a career as a Scrum Master
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    What You Will Learn in This CSM Workshop
    1
    Scrum Theory

    Understand the definition of Scrum, its values and pillars. Learn about the benefits of an iterative approach and the dangers of partial

    2
    The Scrum Team

    Illustrate the interaction between the Product Owner, Developers, and Scrum Master in delivering Increments within a Sprint.

    3
    Scrum Events and Activities

    Understand the benefits of timeboxing, sprint purpose and duration, key Scrum events and Product Backlog refinement.

    4
    Scrum Artifacts and Commitments

    Learn about Agile artifacts (Backlog, Sprint Backlog, Increment) and their roles in iterative development, goal setting.

    5
    The Team

    Understand the three Scrum Roles: development team builds, PO owns backlog (prioritizes), Scrum Master coaches and protects process.

    6
    Scrum Events and Activities

    Learn to plan sprints, review work, reflect and adapt. Delve into daily Scrum Events/Practices and Definition of Done (DoD).

    CSM Certification Training

    upGrad KnowledgeHut Experience for CSM Certification Training

    EXPERIENTIAL WORKSHOPS

    Learn in an engaging and interactive session with real-world simulations, in-class activities, and industry case studies.

    ELITE PANEL OF CSTs

    Get trained by Scrum Alliance-accredited CSTs with more than a decade’s experience as Scrum practitioners.

    COMPREHENSIVE EXAM PREP

    Hone your CSM exam readiness and bolster your confidence by practicing with 4 meticulously crafted high-quality mock exams.

    SCRUM ENABLEMENT AMAs

    Get all your doubts about the exam or how to implement Scrum effectively in continual weekly Ask-Me-Anything sessions with expert CSTs.

    ACCESS 5,000+ HIRING PARTNERS

    Access our diverse hiring partners, providing a vast array of career advancement and placement opportunities.

    MENTORSHIP BY INDUSTRY EXPERTS

    Get mentored by Scrum Alliance-accredited professionals and get real-world tips and industry-proven techniques.
    CSM Learning Objectives

    CSM Learning Objectives

    1. Are Scrum objectives executable tasks?

    No, but they are rather guidelines that you should follow to implement Scrum. The Scrum process is different for every organization.

    2. Are these objectives defined by an institute or globally?

    These objectives are defined by the Scrum Alliance which is the governing body for the Certified ScrumMaster® exam and credential.

    3. What if the institute has a different curriculum that does not include these objectives?

    Every training center teaches these sets of objectives as they are standard topics defined by Scrum Alliance, although sometimes, the terminology may vary and some objectives may be clubbed.

    Curriculum

    CSM Certification Course Curriculum from Scrum Alliance

    1. Agile and Scrum Overview

    Learning Objectives:

    Get familiar with the 12 principles and 4 values stated in the Agile Manifesto through our popular in-class activity- “Draw and demonstrate”. Herein, you will be asked to form groups and illustrate all 12 principles pictorially.

    At the end of this activity, you will be able to:

    • Explain the 12 principles and 4 values listed in the Agile Manifesto.
    • Demonstrate the benefits of “responding to change” in Agile over “following a plan” in traditional project management.
    • Describe how the Scrum values (courage, focus, commitment, respect, openness) relate to the Scrum artifacts, events, and roles.
    • List and explain the three pillars in Scrum ― Transparency, Inspection, Adaptation.
    • Explain the differences between framework and methodology and understand why Scrum is called a framework.
    • List 5 ways to develop an Agile mindset.
    • Illustrate 2 differences between Agile and Scrum and explain why these two terms cannot be used interchangeably.

    Topics Covered:

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    2. The Three Roles in Scrum

    Learning Objectives:

    Learn more about the three roles in Scrum with role-based activities. Each group will play a simulation game called “candy catch” that will have three iterations. The Scrum Master and Product Owner (chosen by group members) will coordinate and help the team achieve the highest target within the shortest time.

    At the end of this activity, you will be able to:

    • Conduct a retrospective to list 3 techniques to improve the performance and turnaround time.
    • Explain the roles and responsibilities of a Scrum Master and a Product Owner.
    • List 3 differences between a Scrum Master and a Product Owner and understand why these two roles should not overlap.
    • Discuss how a product owner acts as a bridge between the development team and the stakeholders.
    • Understand why a Scrum Master is not an active participant but a facilitator in the Scrum events and ceremonies.
    • List 3 demerits of having a development team of less than 3 members or greater than 10 members.

    Topics Covered:

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    3. Scrum Ceremonies

    Learning Objectives:

    Take part in the Scrum Paper Plane game and learn how the 5 Scrum ceremonies work. There will be 3 sprints, each lasting 15 minutes. You need to prepare the user stories that will cover the features and functionalities along with acceptance criteria.

    At the end of this activity, you will be able to:

    • Explain the “why” and “how” of sprint planning, daily scrum, sprint review, and retrospective.
    • Understand why the scope and duration of a sprint are fixed.
    • List 3 ways to avoid sprint backlog spillover.
    • Define sprint goals and discuss 5 benefits of having a sprint goal.
    • Understand how the Scrum Master and the Product Owner should coordinate with the team and list 5 points to improve such communications.
    • Discuss 3 damaging impacts of sprint cancellation and how to avoid it.
    • List 10 sprint anti-patterns (E.g. sprint cancellation, variable sprint length) and understand how these impact the delivery and turnaround time.

    Topics Covered:

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    4. Scrum Artifacts

    Learning Objectives:

    Experience how Scrum works in real projects with our simulation game “Crime Teller”. The activity will be divided into 3 sprints, wherein the participants will actively employ Product backlog refinement among other scrum artifacts to solve a given “crime” story.

    At the end of this activity, you will be able to:

    • List and demonstrate 5 salient features of a well-formed product backlog (E.g. estimated, prioritized).
    • Discuss 2 responsibilities of the Product Owner, Scrum Master, and the Development team in creating and maintaining a product backlog.
    • The objective of having a product backlog and best approaches to product backlog refinement.
    • Analyze and discuss the ideal time and capacity to be dedicated to product backlog refinement.
    • Demonstrate 3 activities (E.g. budget and timeline, release schedule) that take place during a sprint review.
    • List 5 sprint review anti-patterns (E.g. delayed acceptance) and their negative impacts

    Topics Covered:

    • Product Backlog
    • Sprint Backlog
    • Product Increment
    Meet top CSTs and active practitioners
    courseadvisor card image
    Govind Abkari
    Trainer
    Senior Management professional with 20 years of experience in Solution Architecture, Agile Project and Program Management Key Strength Areas: • Hands-on experience of delivering geographically distributed large agile projects • End-to-End IT Project & Program management and Governance • Training and coaching of delivery teams to adapt the Agile way of working. • Agile Development, Adoption at various levels- project, program and enterprise in application development areas. Certifications : Scrum Inc. Trainer Certifed Scrum Professional Certified Scrum Master TBR Practitioner KMP
    courseadvisor card image
    Daniel James Gullo CST
    CSM, CSPO & Agile
    For more than 25 years, Daniel has been teaching, mentoring, coaching, and consulting for organizations of many sizes; from startups to multi-national enterprises. Daniel has led large-scale Agile adoption initiatives for organizations in Financial Services, Education, Health Care, Bio-tech, Pharma, Information Technology Consulting, Professional Associations, and Federal Government. Daniel is well known and highly revered as 'The hardest working man in the Agile community.' He is the founder of Agile Delaware and frequent reviewer, volunteer, and speaker for the Scrum Alliance, Agile Alliance, PMI and other organizations, including delivering keynote addresses. Daniel is the Conference Chair for the 2015 Scrum Gathering in Phoenix; he was the Conference Chair for the 2013 Scrum Gathering in Las Vegas; serves on the Trainer Acceptance Committee; is a member of the Coaching Retreat Planning Committee; host of Coaches Clinic events; facilitator of Open Space Events, including the Scrum Alliance's largest Open Space ever in Berlin; and a prolific contributor to a vast array of online forums, blogs, and other social media. Daniel is currently pursuing a PhD in Organizational Development.
    courseadvisor card image
    Tobias Mayer CST
    CST
    Tobias ist Transformations Berater, Executive Coach und Experience Designer. Er entwickelt mit Vorständen, Geschäftsleitungen und Führungskräften lebenswerte Arbeitswelten, in denen Menschen und Organisationen ihr volles Potential entfalten können.
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    Rohit Arora
    CST
    .Rohit Arora is a seasoned Agile Trainer and Coach with extensive experience in software development and a proven track record of leading Agile transformations for large organizations. His expertise spans Agile/Scrum, Lean/Kanban, XP practices, and DevOps principles, making him a sought-after professional in the Agile community.