Quality is meeting or exceeding expectations of stakeholders. Quality is of paramount significance to the customer. Hence it is most important to ensure that the final deliverables from the project are quality deliverables. All the deliverables must meet the expected and stated standards and requirements, initially set out at the beginning of the project. Quality management is all about managing the quality of the project deliverables throughout the project lifecycle on a continuous basis.
Quality management is achieved through quality control and quality assurance activities. For that we need to develop a quality management plan. Project quality management plan will identify the relevant quality standards and requirements which the project deliverables need to fulfil and devising a plan for how to meet these requirements.
Project quality is not only the quality of the final deliverables, but also the quality of the processes those will be used to develop the product. It is about delivering a defect free product developed with maximum efficiency. Taking a PMP certification course online or offline will help you with Project Quality Management. Quality management plan will address both how to make a defect free product and also using the processes most efficiently.
We are listing below the suggested information to be captured in a quality management plan. The project quality plan should:
While developing the quality management plan with above information, we need not duplicate any information. Any of the above information, if already defined, then we can use them with reference.
Quality Management plan is an integral part of the overall project management plan. It describes the project quality objectives clearly and lays down the detailed procedure for how to achieve and fulfil the quality objective of the project.
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