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Production-Focused Curriculum
Covering the complete journey from LLM foundations to building and deploying production-grade AI systems.
AWS-Integrated Learning
with a guided AWS path across Bedrock, OpenSearch, Lambda, API Gateway and SageMaker.
Evaluation & Reliability
with a structured approach to measuring LLM, RAG and AI agent performance.
24 Weeks of Live Learning
with 140+ hours of live online sessions led by industry practitioners.
Production-Grade Capstone
to build and deploy an end-to-end AI system as a portfolio-ready artefact.
Dual Completion Credentials
from iHUB DivyaSampark, IIT Roorkee and upGrad x AWS.
Learning objective
Refresher for foundations module
Topics
Tools
Python, SQL, Jupyter Notebook, Google Collab, VS Code
Project
Personal Expense Analyser: Read a CSV/SQLite of transactions in a notebook, clean it with user-defined functions, compute category-wise monthly summaries, and print a simple text report. Deliverable: Colab/Jupyter notebook + sample data.
Learning objective
Establish the programming, systems and conceptual foundation required to build, test and integrate LLM-powered applications.
Topics
Tools
Python, GitHub Copilot, ChatGPT, Streamlit, pandas, matplotlib, Seaborn, scikit-learn, LangSmith, venv, conda, uv, OpenAI SDK, Anthropic SDK, Google SDK, Git, GitHub, OpenRouter, LMSYS Chatbot Arena, SQL, NoSQL
Project
Model Picker CLI: An object-oriented Python tool that calls OpenAI, Anthropic and Google SDKs for the same prompt, logs tokens and cost via LangSmith, and outputs a cost/latency/quality comparison table. Add a small Streamlit UI and ship it on GitHub with venv/uv setup and a README.
Learning Objective
Design reliable prompts and structured LLM interactions, and evaluate outputs for correctness, relevance, consistency and safety.
Topics
Tools
LangChain, LangSmith, MLflow, Guardrails AI, Pydantic, OpenAI tool-calling API, Anthropic tool-use API, Promptfoo
Project
Support-Ticket Triage Prompt Pack: Prompts that classify a ticket into category, urgency and sentiment, returning a Pydantic-validated JSON schema. Build a 30-case test set, score accuracy in LangSmith/MLflow, run a Promptfoo injection test, and wrap it in a memory-enabled chatbot.
Case Study
Case study 1 (Week ~7) - "Cost, Latency and Trust at ClaimFirst Insurance"
Context: a mid-size insurer handles 40,000 claims-status queries a month across email and chat. Leadership wants an LLM assistant but caps spend at $4,000/month and requires a p95 response under 3 seconds. Regulator-facing accuracy matters more than fluency.
Tasks:
(1) benchmark 3-4 candidate models on a supplied 100-query set for accuracy, cost per 1k queries and latency
(2) design the system/user prompts and a JSON schema for the reply (status, next action, escalate flag)
(3) build a 30-case evaluation set with a rubric and report scores
(4) test the prompts for injection using adversarial customer messages
(5) recommend a model mix (e.g. small model with escalation to a larger one) with the cost maths shown.
Deliverable: 5-6 page memo + comparison table + prompt pack + eval results; 10 min presentation.
Skills assessed: Modules 2-4 (model selection, prompting, structured output, evaluation, injection risk).
Module Overview
Build robust knowledge-preparation pipelines that make enterprise and domain data searchable and useful for LLM applications.
Topics
Tools
Docling, LlamaParse, LangChain, Chroma, Pinecone, Weaviate, pandas, BM25, Cohere Rerank, BGE Reranker v2
Projects
Policy Document Search Engine: Ingest 20-30 PDFs (incl. tables/images) with Docling/LlamaParse, test 3 chunking strategies, embed into Chroma or Pinecone with a metadata schema, and compare vector-only vs hybrid BM25 search with Cohere reranking on a 20-question set.
Learning Objective
Design, implement and evaluate end-to-end RAG systems that generate grounded, traceable and context-aware responses.
Topics
Tools
LangChain, LlamaIndex, Neo4j, BM25, SQL, AWS Bedrock (Bedrock Agents), RAGAS
Project
Grounded Q&A Bot with Citations: Build the same corpus as naive RAG vs hybrid RAG + RRF vs HyDE or Self-RAG, add parent-child retrieval and inline source citations, then score all variants on faithfulness, answer relevance and context precision with RAGAS and recommend a winner.
Case study 2
(Week ~13) - "Traceable Answers at Northbank Compliance"
Context: a bank's compliance team must answer policy questions from 5,000 documents - circulars, contracts and scanned annexures - where multiple versions of the same policy coexist and only the latest applies. Every answer must cite the exact clause; an unsourced answer is treated as a failure.
Tasks:
(1) design the ingestion and chunking approach for mixed PDF/table/scanned content;
(2) define a metadata schema that encodes effective dates and supersession so stale versions are filtered out;
(3) implement at least two retrieval strategies (e.g. hybrid BM25 + vector with reranking, and contextual or parent-child retrieval) and compare them;
(4) implement clause-level citations;
(5) evaluate with RAGAS on faithfulness, answer relevance and context precision, and set a go-live threshold;
(6) propose a refresh and drift-control process.
Deliverable: architecture document + working prototype + evaluation results + go/no-go recommendation; 10 min presentation.
Skills assessed: Modules 5-6 (ingestion, embeddings, hybrid retrieval, grounding, RAG evaluation).
Learning Objective
Build production-oriented LLM applications with scalable API integrations, efficient request handling and reliable user interactions.
Topics
Tools
Python (asyncio), FastAPI, REST, Postman, Redis, Kafka, WebSockets, Docker, AWS Lambda, AWS API Gateway, Amazon CloudWatch, AWS EC2, Postgres, SQLAlchemy, DynamoDB
Projects
Production Chat API: FastAPI service with streaming responses, session state in Postgres, Redis caching and rate limiting, retry/error handling and structured logging. Test with Postman, containerise with Docker, and deploy to EC2 or as a Lambda behind API Gateway with CloudWatch metrics.
Learning Objective
Create tool-using AI agents that can reason over tasks, execute multistep workflows and operate within defined guardrails.
Topics
Tools
LangChain, LangChain Deep Agents, OpenAI Agents SDK, Model Context Protocol (MCP), A2A, SQL, NoSQL
Projects
Database Research Agent: A ReAct agent with tools for SQL queries, vector search and a web/API call, built once from scratch and once with LangChain or the OpenAI Agents SDK. Expose one tool over MCP, add human-in-the-loop approval for writes, and run agent evals on 15 tasks.
Learning Objective
Architect multi-agent systems for complex workflows while balancing autonomy, orchestration, reliability and human oversight.
Topics
Tools
LangGraph, CrewAI, Redis, Markdown, n8n, Zapier, AWS Bedrock AgentCore, LangSmith, Galileo, Arize
Projects
Automated Market-Brief Crew: Manager-worker system (researcher, analyst, writer, reviewer) in LangGraph or CrewAI that produces a daily brief, with Redis-backed short/long-term memory and context compression. Rebuild the same flow in n8n and compare; evaluate tool-selection and trajectory quality.
Case study 3
(Week ~20) - "Exception Handling at Meridian Logistics"
Context: 1,200 shipments a day generate ~90 exceptions (customs holds, address failures, damage claims). Four coordinators resolve them manually across a TMS, a carrier API and email. Anything involving a credit over $500 or a key account must stay with a human.
Tasks:
(1) map the current workflow and pick the automation boundary;
(2) design a multi-agent system (manager-worker or planner-executor) with named agents, tools and a task-decomposition plan;
(3) specify memory - what is short-term context vs persisted state, and compression/TTL rules;
(4) define human-in-the-loop control points and escalation triggers against the $500/key-account rules;
(5) build a working prototype in LangGraph or CrewAI for two exception types, plus an n8n version of one flow, and compare build effort and control;
(6) evaluate on tool-selection accuracy, trajectory quality and task completion over 20 scenarios;
(7) quantify expected time saved and ROI.
Deliverable: design document with architecture diagram + prototype + eval report + ROI model; 10 min presentation.
Skills assessed: Modules 7-9 (API/state design, agents, tools, orchestration, memory, agent evaluation).
Learning Objective
Deploy and operate LLM and agentic systems with the observability, security, governance and reliability needed for real-world use.
Topics
Tools
Docker, Kubernetes, AWS EKS, GitHub Actions, MLflow, Git, LangSmith, OpenTelemetry, Promptfoo, Ragas, AWS Secrets Manager, IAM, Microsoft Presidio, NVIDIA NeMo Guardrails, Guardrails AI, vLLM, TensorRT-LLM
Projects
Ship the RAG Bot to Production: Containerise a prior module's app, add a GitHub Actions CI/CD pipeline with Promptfoo/DeepEval eval gates, Langfuse or Arize Phoenix tracing, a Grafana cost/latency dashboard, Presidio PII redaction, NeMo/Guardrails AI guardrails, secrets in Vault, plus a Garak red-team report and rollback runbook.
Learning objective
Assess the ethical, governance and business implications of LLM deployments and adapt solutions responsibly to organisational contexts.
Topics
Tools
LangFair, NIST AI RMF, ISO/IEC 42001, EU AI Act, Hugging Face PEFT, LoRA, QLoRA, Unsloth
Projects
Governance Pack for an Existing App: run a bias/fairness audit with Fairlearn or LangFair on an earlier project, map risks to NIST AI RMF and EU AI Act tiers, complete an AI impact assessment and model card, then LoRA/QLoRA fine-tune a small model with Hugging Face PEFT and compare it to a RAG baseline.
Case study 4
(Week ~24) - "Post-Incident Review at Carewell Health"
Context: a deployed patient-support assistant has two live incidents - transcripts containing patient names and IDs were written to unredacted logs and retained for 90 days, and the triage assistant has been recommending in-person visits at materially different rates across language groups. The board meets in two weeks.
Tasks:
(1) run a root-cause analysis from supplied traces and logs
(2) design the remediation - PII detection/redaction at ingest and log level, guardrails, access control and retention changes
(3) run a bias/fairness audit on the supplied output data and quantify the disparity with an appropriate metric
(4) map the system against NIST AI RMF and classify it under EU AI Act risk tiers with justification
(5) produce an AI impact assessment and a model card
(6) decide whether remediation needs prompting, RAG changes or a fine-tune, and justify it on evidence
(7) write an incident runbook and disclosure plan.
Deliverable: incident report + remediation plan + fairness audit + model card + runbook; 10 min board-style presentation.
Skills assessed: Modules 10-11 (observability, security, PII, guardrails, fairness, governance, domain adaptation).
Learning Objective
Apply the complete engineering stack to design and build a deployable LLM, RAG or agentic AI solution addressing a real business problem.
Topics
Tools
Excalidraw, draw.io, LangChain, LlamaIndex, LangGraph, CrewAI, OpenAI Agents SDK, Anthropic Agents SDK, RAGAS, DeepEval, Promptfoo, Docker, AWS EC2, AWS Lambda, AWS Bedrock, LangSmith, GitHub Actions, GitHub
Project
Capstone: An end-to-end RAG or agentic solution for a real business problem — scoped problem statement and success metrics, architecture diagram, ingestion and retrieval pipeline, LangGraph/CrewAI or Agents SDK implementation, RAGAS/DeepEval evaluation with pre-agreed pass marks, containerised AWS deployment with CI/CD, Langfuse monitoring dashboard, guardrails and model card, documentation, and a live demo to a review panel via GitHub.

Get a course completion certificate from iHUB DivyaSampark, IIT Roorkee

Get a course completion certificate cobranded by upGrad x AWS

The program goes beyond prompting and basic AI demos to cover the complete production journey—from RAG and agentic systems to API development, evaluation, LLMOps, observability, security and governance.
Yes. The program includes hands-on exposure to technologies such as AWS Bedrock, OpenSearch, Lambda, API Gateway, SageMaker, vector databases, Python, PyTorch and Sarvam APIs, integrated across the curriculum.
Yes. Evaluation is built into the learning journey, covering LLM evaluation, RAG evaluation, faithfulness, answer relevance, context precision and agent evaluation rather than focusing only on whether a system produces an output.
You will work on LLM applications, RAG pipelines, tool-using agents and multi-agent workflows, culminating in a production-grade capstone where you design and build a deployable AI solution addressing a real business problem.
The payment can be made through different options by using a debit/credit card which includes MasterCard, Visa Card, American Express or through PayPal. Acknowledgment will be issued automatically via email to the candidates once payment is done.
To ask further questions, please send in an email to kh.reachus@upgrad.com, and we will answer any queries you may have!
At upGrad KnowledgeHut, we strive diligently to make sure that your learning experience with us is second to none and you are assured of the highest standards of quality. However, if for any reason your expectations are not met, we will process refunds in accordance with our Cancellation, Refund, and Deferment Policy.