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ITIL Foundation Certification Training

ITIL® Foundation (Version 5) Training

The Ultimate Program to Master The New ITIL and Ace the Foundation Exam

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ITIL Foundation (Version 5)
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Accredited Training Organization

What You Will Learn in ITIL Certification Training

Learning Objectives
1
Digital Product and Service Management Concepts

Understand the fundamentals of digital products and services, including value creation, lifecycle management, and continual improvement.

2
Value Co-creation

Learn how providers, consumers, and stakeholders collaborate to create value while balancing outcomes, costs, risks, and sustainability.

3
The Dimensions of Product and Service Management

Explore the four dimensions: Organizations & People, Value Streams & Processes, Information & Technology, and Partners & Suppliers for a holistic approach.

4
ITIL Value System

Understand how guiding principles, governance, value chain activities, practices, and continual improvement work together to deliver value.

5
The ITIL Guiding Principles

Apply guiding principles to improve decision-making, collaboration, and adaptation in digital environments.

6
The Product and Service Lifecycle

Learn the key lifecycle activities from discovery and design to delivery and support and how they create value.