CSM Learning Objectives

Understand the seven core Objectives of the Certified ScrumMaster® training

Understanding the CSM learning objectives is important to fully grasp the Certified ScrumMaster® training and pass the examination. Knowledge of the objectives sets the foundation for implementing Scrum effectively. 

CSM Learning Objectives

The CSM learning objectives are designed to give you an understanding of Scrum and Agile concepts and terminologies. We follow the core Certified ScrumMaster® Learning Objectives laid out by the Scrum Alliance, to ensure that the CSM course outcome will be that you are not only theoretically ready but also ready to implement Scrum in real-time. These are the core CSM Training Objectives: 

Lean, Agile, and Scrum 

The first objective teaches you the concept of Lean Thinking. You are taught the roots of and changes in lean methodology and the Kaizen method. You learn the relation between the seven product development wastes and the seven lean manufacturing wastes and the relation between Lean Practices and Agile Engineering Practices. 

Agile Facilitation 

A facilitator conducts meetings and collaborations within the organization. Objective 2 covers the concepts of performing agile meetings that yield better results. It includes learning alternatives to open discussions, like a dialogue in pairs or group discussions, written ideas, etc., and the benefits of each. You will also have a hands-on practice too of a few of the alternatives. You will be taught the role of a facilitator during these meetings and how you can enhance the outcome. 

Agile Coaching 

In an organization, an Agile coach teaches members the concepts of Agile methodology and oversees the creation and development of agile teams. The third objective of the Certified ScrumMaster® training is to learn the fundamentals of Agile coaching. This includes learning the structure of a coaching agreement, the fundamentals of coaching assumptions and the basic psychological concepts involved in understanding and transforming an individual’s behaviour. 

Service to the Development Team 

The purpose of this objective is to teach you how to create an Agile development team, and how to motivate and accelerate members of the development team. It includes the following learning categories: 

  • Team Dynamics - You will learn the different models (Tuckman Model, Team Performance Curve,) for team development and the growth of the Agile team. 
  • Team Effectiveness - You will learn the techniques (like trust-building, healthy conflict management, etc.) to address disruption within the team. You will also define the reason why an Agile team will be more effective than traditional methods. 
  • Software Craftsmanship - You will learn methods to enhance the talent of the Agile team. 
  • Coaching the Development Team - You will learn how to set up a coaching module, the legalities to enforce, setting up of goals, and how to execute them successfully. 

Service to the Product Owner 

You will learn how to facilitate information and knowledge between the product owner and stakeholders. The product owner is responsible to define the vision behind the product, and the features that it should provide. This objective teaches you how to move the information from the product owner's vision to a workable product created by the development team. 

Service to the Organization 

This objective covers two aspects: 

  • Organizational Development - Here, you define the nature of complex systems like the cause-and-effect of a situation being visible only after the event occurs, the high level of uncertainty and disagreement, etc. You will learn how to help your organization improve their Scrum process, address dysfunctions within the company, facilitate growth and change, and other processes that help the company improve. 
  • Scaling - You will learn how to successfully enforce collaboration between multiple Scrum teams.  

Scrum Mastery 

You will review the different Scrum values you have learnt and discuss the different ways how you can effectively implement Scrum within your organization. 

365 Days FREE Access to 100 e-Learning courses when you buy any course from us

Why should you go for a CSM certification?

Scrum, an Agile framework has been picking up momentum in creating innovation and improving productivity across organizations. A high-performing Scrum team always contributes to the success of an Agile project and the Scrum Master is the main person responsible for steering the project in the right direction. The Certified ScrumMaster® (CSM®) course boosts your confidence in implementing the Scrum framework effectively in organizations.

CSM® certification- Adding value to your career


As a Certified ScrumMaster, you will be known as being part of an elite group engaged with Scrum Alliance. The members of Scrum Alliance are meant to be Scrum specialists, guiding the project teams to success. Here is why CSM® certification should be a part of your skill set:

    • Based on the recent salary survey by Ziprecruiter, the average annual salary for the Certified ScrumMaster is $116,659 a year.
    • CSM® certification enables you to work across major companies like IBM, Tata Consultancy Services, CapGemini, Honeywell, BOSCH, Accenture, Deloitte and many more in several job roles, such as:
      • Scrum Master
      • Delivery Lead
      • Agile Scrum Master
      • Program Manager
      • Project Manager
      • Agile Coach
      • Automation Engineer
      • Project Lead
      • Learn more about scrum master salary information.

    Today, most of the IT as well as non-IT industry majors are hiring candidates who are familiar with the Scrum framework. A Certified ScrumMaster® can upscale an organization in the following ways:  

    • Guide team members through the product development
    • Help the team deliver quality products
    • Participate in the team activities with ease and also learn how to own a task
    • Resolve the impediments and enhance the team’s collaboration
    • Act as a change agent and enable a culture in which teams can flourish
    • Become a servant leader for Scrum teams that are involved in developing high-end products

    Scrum framework believes in ‘self-organization’. Making a career in Scrum as a Scrum Master will help an individual to-

    • Gain a high degree of proficiency in executing Scrum.
    • Contribute in creating a healthy work environment.
    • Earn the skills that make an individual immune to internal and external distractions.
    • Become self-motivated to escalate the performance of the team.
    • Get more job opportunities in IT as well as non-IT organizations with a good pay.

    365 Days FREE Access to 100 e-Learning courses when you buy any course from us

    Process to become a Certified Scrum Master

    Steps to become a CSM

    • Step 1: Follow an easy and hassle-free approach to register on KnowledgeHut, a Global REA of Scrum Alliance (SA).

    • Step 2: Take the 2-day CSM course and get instructed by Certified Scrum Trainers® (CSTs).

    • Step 3: SA will send you a link to create login credentials on successful completion of course.

    • Step 4: Click on the link received from Scrum Alliance and create your own login credentials.

    • Step 5: Take the 1 hour online CSM® test which comprises of 50 MCQs by using those credentials.

    • Step 6: Score a minimum of  74% to pass the CSM® test, after completing the course.

    • Step 7: Once the test is cleared, you will be requested to accept a license agreement.

    • Step 8: After accepting it, you will receive CSM designation & a 2-year membership from SA. Also, refer to our getting started guide: How To Become A Certified Scrum Master.
    • Step 9: You have to renew the certification once every two years.

    Prerequisites

    There is no set of eligibility requirements to attend this Scrum Master Certification course and it can be taken by freshers or professionals who want to:  

    • Further their career in project management. 
    • Deepen their understanding of Scrum. 

    Our experienced CSTs deliver training in such a way that is suitable for both novice and experienced professionals. But, it is recommended that you have basic knowledge of using Scrum in a real-world context, in order to get the most from the training. You can do this by following the 1-day Agile and Scrum foundation training by KnowledgeHut. 

    Who Usually Attend CSM Training

    • Software Engineers
    • Product Managers
    • Project Managers
    • Team Leaders
    • Business Analysts
    • Development team members
    • Testers
    • Anyone who would like to build a career as a Scrum Master

    KnowledgeHut Experience

    EXPERIENTIAL WORKSHOPS

    Learn from the real-world experience of accredited industry experts and take advantage of engaging in-class activities and simulations.

    ELITE PANEL OF CSTs

    Interact with accredited CSTs who also have years of experience as active Scrum practitioners.

    MENTORSHIP BY INDUSTRY EXPERTS

    Get real-world tips and time-tested techniques from highly qualified mentors with industry experience.

    GATEWAY TO SCRUM COMMUNITIES

    Get access to a wider community of active Scrum professionals and enhance your practical knowledge of Scrum.

    CONTINUOUS LEARNING AND SUPPORT

    Avail continuous support through monthly webinars, e-books, and conferences and keep pace with the latest industry updates.

    POST-CLASS CAREER SUPPORT

    Six months of post-training mentor guidance to overcome challenges in your Scrum career and accelerate professional growth. 

    GLOBAL REA

    KnowledgeHut is a Scrum Alliance Registered Education Ally (REA); several thousands of professionals trained across 100+ countries. 

    100% SUCCESS GUARANTEED

    Our CSM training program comes with a 100% Success Rate and 100% Money-Back Guarantee. Over 35,000+ professionals trained globally!


    CSM Course Curriculum from Scrum Alliance

    Get familiar with the 12 principles and 4 values stated in the Agile Manifesto through our popular in-class activity- “Draw and demonstrate”. Herein, you will be asked to form groups and illustrate all 12 principles pictorially.


    What you will learn

    At the end of this activity, you will be able to-

    • Explain the 12 principles and 4 values listed in the Agile Manifesto.
    • Demonstrate the benefits of “responding to change” in Agile over “following a plan” in traditional project management.
    • Describe how the Scrum values (courage, focus, commitment, respect, openness) relate to the Scrum artifacts, events, and roles.
    • List and explain the three pillars in Scrum ― Transparency, Inspection, Adaptation.
    • Explain the differences between framework and methodology and understand why Scrum is called a framework.
    • List 5 ways to develop an Agile mindset.
    • Illustrate 2 differences between Agile and Scrum and explain why these two terms cannot be used interchangeably.

    Topics covered

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Learn more about the three roles in Scrum with role-based activities. Each group will play a simulation game called “candy catch” that will have three iterations. The Scrum Master and Product Owner (chosen by group members) will coordinate and help the team achieve the highest target within the shortest time.


    What you will learn

    At the end of this activity, you will be able to-

    • Conduct a retrospective to list 3 techniques to improve the performance and turnaround time.
    • Explain the roles and responsibilities of a Scrum Master and a Product Owner.
    • List 3 differences between a Scrum Master and a Product Owner and understand why these two roles should not overlap.
    • Discuss how a product owner acts as a bridge between the development team and the stakeholders.
    • Understand why a Scrum Master is not an active participant but a facilitator in the Scrum events and ceremonies.
    • List 3 demerits of having a development team of less than 3 members or greater than 10 members.

    Topics covered

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Take part in the Scrum Paper Plane game and learn how the 5 Scrum ceremonies work. There will be 3 sprints, each lasting 15 minutes. You need to prepare the user stories that will cover the features and functionalities along with acceptance criteria.


    What you will learn

    At the end of this activity, you will be able to-

    • Explain the “why” and “how” of sprint planning, daily scrum, sprint review, and retrospective.
    • Understand why the scope and duration of a sprint are fixed.
    • List 3 ways to avoid sprint backlog spillover.
    • Define sprint goals and discuss 5 benefits of having a sprint goal.
    • Understand how the Scrum Master and the Product Owner should coordinate with the team and list 5 points to improve such communications.
    • Discuss 3 damaging impacts of sprint cancellation and how to avoid it.
    • List 10 sprint anti-patterns (E.g. sprint cancellation, variable sprint length) and understand how these impact the delivery and turnaround time.

    Topics covered

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Experience how scrum works in real projects with our simulation game “Crime Teller”. The activity will be divided into 3 sprints, wherein the participants will actively employ Product backlog refinement among other scrum artifacts to solve a given “crime” story.


    What you will learn

    At the end of this activity, you will be able to-

    • List and demonstrate 5 salient features of a well-formed product backlog (E.g. estimated, prioritized).
    • Discuss 2 responsibilities of the Product Owner, Scrum Master, and the Development team in creating and maintaining a product backlog.
    • The objective of having a product backlog and best approaches to product backlog refinement.
    • Analyze and discuss the ideal time and capacity to be dedicated to product backlog refinement.
    • Demonstrate 3 activities (E.g. budget and timeline, release schedule) that take place during a sprint review.
    • List 5 sprint review anti-patterns (E.g. delayed   acceptance) and their negative impacts

    Topics covered

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Learn about Scrum life cycle by taking part in the “coin game”. The participants will be linking ceremonies to create effective sprint goals. This module will focus on the common challenges in sprint execution and enable team members to improvise.


    What you will learn

    At the end of this activity, you will be able to-

    • Explain the difference between resolution meetings and daily standups.
    • Explain the benefits of collaborations with product owners.
    • List 3 demerits of over collaboration of the product owners.
    • Demonstrate 3 ways to break the barriers and collaborate
    • Demonstrate creation of sprint burndown chart
    • Explain 3 approaches to increase efficiency in the team

    Topics covered

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Play the “Marshmellow Tower” game and learn more about daily scrum and sprint retrospective in real scrum projects. The tallest tower built with the minimum raw materials and in the shortest time frame will win. Acceptance criteria will be defined by the instructor.


    What you will learn

    At the end of this activity, you will be able to-

    • Explain the importance of 15-minute timebox for daily scrum meetings.
    • List 3 differences between traditional meetings and daily stand-ups.
    • Describe 2 roles played by the Scrum Master, Product Owner, and the Development team in daily scrum.
    • List the 3 critical questions pertaining to the daily scrum agenda.
    • List 2 responsibilities of the Scrum Master, Product Owner, and the Development team during the sprint retrospective.

    Topics covered

    • Activities in daily scrum
    • Activities in sprint retrospective

    Familiarise yourself with Definition of Done (DoD) and Acceptance Criteria with the “Crazy Juggler” game wherein you need to pass a fixed number of balls to non-adjacent team members within a certain time frame and collect them in a paper bag once marked as “done”.


    What you will learn

    At the end of this activity, you will be able to-

    • Explain Definition of Done at three levels ― user story (e.g. writing code), sprint, and release (e.g. preparing release notes).
    • List 3 benefits of Definition of Done and explain why it can evolve over a certain period of time.
    • Prepare a checklist (with a minimum of 7 entries) of an ideal DoD.
    • Mention 3 risks associated with an ill-formed DoD.
    • List 5 characteristics of good acceptance criteria.
    • Understand who all should be involved in drafting the acceptance criteria.
    • List 3 negative impacts of not following the acceptance criteria.

    Topics covered

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done.

    Acquaint yourself with the Definition of Ready with our Lego blocks game wherein the attendees will be asked to build a city out of Lego building blocks. The “definition of ready” checklist for the final deliverable will be determined by the instructor.


    What you will learn

    At the end of this activity, you will be able to-

    • Create an ultimate checklist of Definition of Done.
    • List 3 negative impacts of an ill-formed Definition of Done.
    • Identify at least 3 benefits of a shared Definition of Done for multiple teams working on the same product backlog.
    • List 2 ways to improve Definition of Done.
    • Clearly understand the differences between “done” and “done done”.

    Topics covered

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Play the self-organization game “Human Knots” by forming teams of 5-6. Groups where team members can untie themselves first win. The time frame for this activity will be decided by your instructor. Each team will have a Scrum Master and Product Owner chosen by group members.


    What you will learn

    At the end of this activity, you will be able to-

    • Define and understand the steps involved in release planning.
    • List 3 benefits of a well-organized release planning.
    • List 3 outputs of release planning.

    Topics covered

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Acquaint yourself with the Sprint Burndown Chart concepts by taking part in the ball point game. There will be 5 iterations and the number of points being expected at the end of the release will be communicated to the team.


    What you will learn

    At the end of this activity, you will be able to-

    • Define and understand sprint burndown chart.
    • List 3 primary reasons to use a burndown chart.
    • Learn how to create and calculate a burndown chart.
    • Explain how to adjust upcoming sprints based on the burndown.
    • List 3 critical information obtained from a burndown chart.
    • List 5 merits and 2 demerits of using a burndown chart.
    • Understand 5 common errors that lead to misleading information in burndown charts.

    Topics covered

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Take part in the ball point game and understand the in-depth concepts of release burn-up charts and why Scrum teams use them. There will be 5 iterations and once the sprint is completed, the team will put a mark on the release burn-up as to how many points are completed.


    What you will learn

    At the end of this activity, you will be able to-

    • Understand the importance of having a release goal (based on historical data and agreement).
    • Demonstrate the importance of release burn-up in understanding the current status.
    • List 2 differences between burndown and burn-up charts.
    • Explain how to adjust release planning (if needed) based on the burn down.
    • Tell one primary advantage of a burnup chart over a burndown chart.  

    Topics covered

    • Definition
    • Features
    • How to create a release burn-up chart (steps)

    Topics covered

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap 
    • Minimum Releasable features (or) Minimum Marketable Features 
    • Minimum Viable Products

    Be a part of the Lego Building Blocks game wherein participants will be asked to write user stories for every activity involved. The game will entail 3 iterations and attendees will prepare user stories that will cover the features and functionalities along with acceptance criteria. 


    What you will learn 

    At the end of this activity, you will be able to-

    • Define and explain user stories and understand the importance of user stories in real-time projects.
    • Explain the 3 Cs in user stories.
    • Discuss the importance of acceptance criteria and list 3 scenarios that might arise when the acceptance criteria are not met.

    Topics covered

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Learn more about the “what” and “how” of Agile estimation with our in-class Agile board game “Scrumble”. In an interactive setting, this game will let you analyze the common challenges faced by Scrum team members during implementing different estimation techniques in Agile.


    What you will learn 

    At the end of this activity, you will be able to-

    • List and demonstrate 5 benefits of Agile estimation.
    • Understand the 7 popular Agile estimation techniques and decide which one is the best for your project.
    • Discuss 3 benefits of Relative Estimation and Planning Poker.
    • List and explain 3 common mistakes made while using Relative Estimation and their negative impacts.
    • Discuss in detail the 5 critical steps in Planning Poker. 

    Topics covered

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Know everything about planning poker from our popular poker card estimation game. Team members/estimators have to privately select one card and the value on each card would represent the story point. Once all cards are revealed, the values need to be discussed.


    What you will learn 

    At the end of this activity, you will be able to-

    • List 5 benefits of planning poker estimation technique.
    • Decide the best sequence for the values (story points) on cards for your real-time projects.
    • Discuss in detail the 5 critical steps in Planning Poker. 
    • List 3 points to heed for employing planning poker for distributed teams.

    Topics covered

    • Definition
    • Benefits
    • Participants
    • How to play planning poker
    • Planning Poker rules

    What You Will Learn in this CSM Workshop

    Why Global Corporates Prefer KnowledgeHut As Their Training Partner

    A provider of Enterprise Learning Solutions (ELS), KnowledgeHut creates industry-fit talents through training, coaching, and consulting by globally-acclaimed trainers. Much of KnowledgeHut’s repute in co-creating business value stems from:

    • Training delivered in 70+ countries.
    • 250+ industry-relevant courses.
    • Consulting and coaching to transform organizations.
    • Trainers with experience in Retail, E-commerce, Energy & Utilities, etc.
    • 500+ Clients
    • Accenture
    • Amazon
    • Capgemini
    • Coca-Cola
    • Cognizant
    • Honeywell
    • HP
    • IBM
    • JP Morgan
    • Nokia
    • Philips
    • Sony
    • Wipro
    Talk to scrum expert

    Individuals Can Enroll In Groups To Avail Huge Discounts

    By registering in groups, you can save up to 15% on the course fees. The discount you can avail will depend on your group size.

    JOURNEY OF A CERTIFIED SCRUMMASTER® PROFESSIONAL


    CSM Training and Certification FAQs

    Certified ScrumMaster®

    A Certified ScrumMaster® is a professional designated by Scrum Alliance as a Scrum practitioner who can skillfully lead project teams. A Scrum Master is not a project leader or project manager but instead, a Servant Leader who assists the team to succeed with the Scrum framework.

    When it comes to being a successful Scrum Master, there are certain roles and responsibilities that need to be performed. Following are the primary roles and responsibilities of a scrum master:

    • Act as a facilitator and servant leader who encourages self-organization
    • Remove obstacles so that the team can focus more on work and follow practices of Scrum
    • Protect the team from internal and external distractions
    • Ensure a good relationship between the product owner and the team along with the members outside the team
    • Set up an environment where the team can perform more effectively
    • Manage the scrum process in coordination with the scrum team
    • Conduct retrospective meetings
    • Address team progress

    The most important skills that every Scrum Master should have are as follows:

    • Systems Thinking: This skill helps the Scrum Master to build a comprehensive perspective towards the whole organization as a system. 

    • Facilitation ability: The Scrum Master facilitates the Scrum events for the team members to reach a high-end decision.

    • Complex Problem Solving: The Scrum Master will be able to handle various complex situations while undertaking product development.

    • Coaching: Team members need someone to guide and coach them to follow Scrum principles properly, which the Scrum Master does.

    The exponential growth of Scrum, combined with the rising Scrum adoption in 65% of IT enterprises globally indicates the need for Certified ScrumMasters who can facilitate complex project execution. A CSM certification from any Global REP (Registered Education Provider) helps reinforce your industry identity as an Agilist who can lead projects to successful execution.

    The Scrum Master role is created to be a part of the Scrum framework. The name itself indicates that a person is an expert at Scrum and ensures that his/her team is also following the Scrum framework correctly. Scrum Master is responsible for creating a culture of trust, self-organizing teams, and transparency while removing the obstacles that are inhibiting the project’s progress. Here is a list of several Scrum Master certifications along with the certification bodies:

    Certification Body Certificate Name
    Scrum AllianceCertified ScrumMaster® (CSM®)
    Scrum.orgProfessional Scrum Master (PSM ™ )
    Scaled Agile Academy SAFe® Advanced Scrum Master (SASM)
    Project Management Institute (PMI)®Project Management Institute- Agile Certified Practitioner (PMI-ACP)®
    SCRUMstudyScrum Master Certified (SMC ™ )

    Scrum Alliance, the renowned Agile membership and certification organization for the professionals offers various levels of certification to become proficient in Scrum. The certifying body always believes in a high level of personal interaction to understand Scrum. The newly designed course model of Scrum Alliance fosters collaboration, increased productivity, and success among the team members. 

    Membership of the Scrum Alliance community offers you a networking platform if you are interested in your Agile journey and lets you connect with other Scrum practitioners. It aids you to get future growth through certification, knowledge sharing, and community support, which is very rare in the IT domain.

    A Certified ScrumMaster® (CSM) training workshop is conducted by a Certified Scrum Trainer (CST) and teaches the Scrum terminology, practices, and principles that will enable the participant to act as a Scrum Master or Scrum team member. This credential is a first step on the path to a successful Agile career.

    No, there is no online/virtual course for CSM. Scrum Alliance believes that understanding Scrum requires a greater level of personal interaction than cannot be delivered in a virtual environment.

    Through this membership you can join local user groups, online social networks, gain access to deep discounts on gatherings, and additional member-only resources.  In addition, CSMs can use a specially designed logo to highlight their credentials.

    According to Scrum Alliance, a Certified ScrumMaster® course helps increase the likelihood of a project’s overall success by applying Scrum principles and techniques in the right way. By understanding the values, practices, and applications, you can act as a ‘servant leader’ rising above and beyond an average project manager and helping your organization achieve meaningful goals

    Job opportunities are continuously increasing in number which in turn is raising the demand for professional and skilled scrum masters. Our training will give you an edge in your job search and help you to get a high-paying job that will set you up to go in a new direction in your Agile journey.

    Not just software companies but many other industries are looking for Scrum Masters to improve their organizational processes. Here is the list of top industries and companies that have hired Certified Scrum Masters:

    Information Technology:

    • Philips
    • Dell
    • Honeywell
    • Allstate India
    • Goldman Sachs
    • Siemens
    • Informatica
    • Capgemini
    • Intel
    • Zensar Technologies
    • Accenture
    Telecom:
    • Vodafone India Services Private Limited
    • Techstar Software Development India Pvt
    • Nokia Siemens Networks Ltd
    • France Telecom
    • NewWave Telecom & Technologies
    • ENGIE Insight
    • Rockwell Automation
    • Synacor
    • Frontier Communications Corporation
    Federal:
    • First Tech Federal Credit Union
    Manufacturing companies:
    • Applied Materials India Private Limited
    • Applied Materials
    • Johnson Controls

    Tool Name

    Features

    Cost

    Jira

    The most popular and widely used cloud and subscription-based software for Agile teams.

    $10/month for up to 10 users

    $7/month for 11-100 users

    Vivify Scrum

    A well-balanced tool with an appealing UI and useful Scrum features.

    Offers free version for 14-days

    $8/user/month

    ScrumDO

    This is the tool built and priced to scale your Agile projects.

    $8.99/month for up to 10 users

    Manuscript

    A new tool built for the real-world barriers that exist in a software development environment.

    $62/month for 5 users

    Axosoft

    This scrum tool offers organization and structure to many components of Scrum project management.

    $25/month for 5 users

    Targetprocess

    This Scrum tool enables software development teams to speed up product delivery at all levels of the organization.

    Offers free Team version

    $20/user/month

    Yodiz

    It offers a greater degree of visibility into your team’s progress and increases overall efficiency.

    Offers free version for up to 3 users

    $3/user/month

    Quickscrum

    This Scrum tool helps your team to collaborate better, reach goals, and improve continuously.

    $3/user/month

    Scrumwise

    It allows you to focus on your project, improve communication, enhance teamwork and gives you faster results.

    $7.50/user/month

    ScrumDesk

    Designed for teams implementing Scrum or Kanban and supports Agile practices like root cause analysis or retrospectives.

    Free for up to 4 users

    $9/month for up to 5 users

    ClickUp

    It helps to make projects more productive with a well-designed and intuitive platform.

    $5/user/month

    Zoho Sprints

    A tool that helps Agile teams plan and track their work.

    Offered as a free tool for up to 3 users and 2 projects

    $8.30/user/month for up to 10 users

    The certifications offered by Scrum Alliance provide several ways of proving yourself as a competent and skilled Scrum and Agile practitioner. Here are the three Scrum Master certification levels by Scrum Alliance:

    1.CSM (Certified Scrum Master)

    Introductory course for those wishing to become a Scrum Master or play a role as a Scrum team member.

    2.A-CSM (Advance – Certified Scrum Master)

    Advanced course for those who have work experience as a Scrum Master.

    3.CSP (Certified Scrum Professional)

    Pinnacle/Expert-level course for individuals wishing to build mastery in the Scrum Master role.

    Your next step toward a Certified Scrum Professional after earning your CSM certification and a year of experience working as a CSM on a Scrum Team is to achieve your Advanced Certified ScrumMaster (A-CSM℠) certification.

    CSM Training

    Take a quick look at the complete details of the CSM certification course before you register:

    CSM CourseDetails
    CSM Certification CostINR 23999 in India, USD 995 in the US, CAD 1195 in Canada
    Discount
    Up to 20%
    CSM Exam
    1hr online test which comprises of 50 MCQs
    CSM Exam Fee
    Included in the certification cost
    CSM Certification Validity
    2 Year Validity
    CSM Renewal Fees
    $100
    CSM Salary
    $1,15,766 per year
    Refund Policy
    100% if canceled within 48 hours

    The Certified ScrumMaster® course offers training in the fundamentals essential for Scrum team members or a professional Scrum Master.

    There are no prerequisites for attending the course itself. A degree of course completion from our Certified Scrum Trainer makes you eligible for Scrum Alliance’s Online CSM Test.

    One need not bother with a specific background to become a Scrum Master. Individuals with Scrum Master skills can emerge out of any field.

    The following individuals can take this course:

    • Anyone who would like to build a career as a Scrum Master
    • Teams transitioning to Scrum
    • Managers of Scrum teams
    • Scrum team members such as product owners and developers

    If you are already working as a Scrum Master, then taking this course helps to strengthen your Scrum knowledge and skills.

    Our Certified Scrum Trainers® (CSTs) are:

    • Professionals licensed by Scrum Alliance to teach the official Scrum Alliance curriculum.
    • Masters in Scrum who have immense experience in leading, applying, coaching, and teaching it.
    • Skilled in product management and software development.
    • Subject experts who are active in software development and local Agile communities, along with the broader global Scrum and Agile movements.

    Our dedicated team of CSTs deliver training on par with the standard of excellence as set out by Scrum Alliance. So, every candidate receives the same high-quality content irrespective of the trainer and the location. They help you further develop the competencies and skills you need to make a difference in your organization.

    No, it cannot be taken. Scrum Alliance believes that true learning requires in-person training and hands-on experience with a CEC or CST. The CSM exam is not provided as a substitute for formal training.

    No. Certified membership is for individuals who have completed the CSM classroom training.

    It is advisable that before attending the Certified ScrumMaster® course, you should familiarize yourself with the resources available on the Scrum Alliance website. These Scrum resources will help you embrace the Scrum principles and practices and will lead to greater success in the CSM exam.

    After completing your CSM course, you will receive an email from Scrum Alliance that includes a link to create your login credentials. After receiving your membership email, you have 90 days to take and complete the test.

    Our experienced and highly qualified trainers deliver a practical and interactive training programme with accurate, clear, and updated materials to help you understand the concepts clearly and pass your CSM exam without much difficulty.

    CSM Certification Exam

    CSM is an open-book exam and is easy to pass. Together with the theoretical knowledge gained by passing the Scrum Master certification exam,the activity-based sessions included in the training help in gaining hands-on knowledge of the Scrum concepts and its practical applicability, which are the most significant aspects to understand the Scrum framework. 

    The Certified ScrumMaster certification exam is an online test comprising of 50 multiple choice questions. Candidates will have 1-hour (60 minutes) to finish it. A candidate has to score 74% in the exam to pass the Scrum Master certification exam and obtain the certification.


    Once you complete the course, you are allowed to take the exam. This exam pattern was decided by subject matter experts (SMEs) from the Scrum Alliance community working in partnership with Scrum Alliance and Prometric, an industry leader in test development.

    The Scrum Alliance CSM certification exam fee is included in the Certified ScrumMaster training cost.

    Yes. The Scrum Alliance allows you to take the Scrum Master exam at no cost for the first 2 attempts within 90 days after you receive your welcome email. You will be charged a minimum of $25 each from the third attempt or after completing your 90 days. Scrum Alliance suggests to retake the CSM course if you have failed thrice in the exam.

    The CSM accreditation body is the Scrum Alliance and its exam fee is non-refundable.

    No. There is no mock test; however, we have published a test blueprint at the bottom of the CSM page under ‘Resources.’ This blueprint outlines the percentage of questions from each domain that will be on the 50-question test. The new test still follows the current Learning Objectives as well as the recently published Learning Objectives.

    After completing your CSM course, you will receive an email from Scrum Alliance® that includes a link to create your login credentials. The first step will be to take the online exam. Once the exam is complete, you will be asked to accept a license agreement and set up your online profile. It could take up to two weeks after course completion to receive your welcome email.

    The individuals can take the online test from a computer anywhere in the world, according to their comfort (home, work, or other location). The test will not be proctored.

    No, you will have a time limit of 60 minutes and will not be able to pause the test. If you accidentally close the window, then you’ll be able to reopen it immediately. If you lose internet connection or lose access to the test for an extended period of time, then you may reach out to support@scrumalliance.org to have a new test set up.

    Upon finishing the test, you can click on the ‘submit’ button and results will appear immediately on the screen.

    Scrum Alliance always strives to maintain the quality and relevance of the CSM certification by validating the best practices in the Agile industry from active practitioners in the field. The CSM curriculum incorporates the best in current knowledge, skills, and abilities necessary to earn the CSM certification. 


    As such, the Scrum Alliance believes in involving their community to validate what is important in the role of the Scrum Master and then updates the tests to reflect these key areas.

    If you choose English as your exam language, you will be able to switch to a newer version as the new test has recently got published. If you choose a different language then you may take the older version till that specific language gets published.


    Furthermore, according to the Scrum Alliance, the tests will be launched in other languages in the coming months, as soon as they inspect and adapt to the launch of the English version.

    You will find the test blueprint at the bottom of the CSM page under ‘Resources’, on the Scrum Alliance website. This test blueprint covers the stipulated percentage of questions from each domain.


    The test blueprint is aligned with the latest version of 2018 LOs. Moreover, the 2018 CSM LOs matches with the November 2017 Scrum Guide. The current LOs can be found on the Scrum Alliance CSM certification webpage and also on ‘Trainer and Coach dashboards’ under “Resources”.

    If you've already passed the CSM test, you will not be able to take it again to receive a better score. Your test score is only available to you. Nobody else will be able to see your score on the CSM test.

    CSM Certification

    CSM was the first professional certification awarded by Scrum Alliance for Scrum Masters. The certification will help you gain a strong understanding of the Scrum Framework, team members’ activities and roles etc. By acquiring this certification, you will be helping the Scrum team work together and perform at their highest level.

    Becoming Agile is a continuous process and a CSM certification is a major milestone towards embracing Agility. Not only will you learn the roles and responsibilities of a Scrum Master but will know how to apply it in a variety of environments. It is a validation of your commitment to continued excellence and quality.

    Since Scrum is the most popular Agile framework for project management, Scrum Masters are in demand irrespective of the industry type. If you are working in a company where Agile is being widely used then CSM should be your first choice.

    You will receive the certification from Scrum Alliance, the CSM accreditation body designating you as a Certified ScrumMaster®. This enhances your industry credibility since a certification from Scrum Alliance is deemed to fulfill the vision of the Agile Manifesto by boosting greater productivity, success, and collaboration among team members.

    You will have to attend two days of CSM® training under a Certified Scrum Trainer (CST®). You need to take an exam to demonstrate your knowledge of Scrum and get certified. The exam comprises 50 multiple choice questions (MCQs) out of which you need to answer 37 questions correctly within an hour.


    This means that you need to score 74% in order to pass the exam. Once you pass the exam, you are declared as CSM® certified and you can download the certificate instantly.

    CSM is one of the most popular and globally recognized certifications provided by the reputed Scrum Alliance. The demand for Scrum Master training and certifications has increased considerably during the last decade.


    The reason is that Scrum is now being implemented in industries beyond IT and hence the demand for a certified Scrum professional has increased even beyond his/her current industry of experience.

    Scrum Master is a role and not a job title. The average salary of a Certified ScrumMaster® is $100K per year which is really high when compared with other IT certifications.

    You will enjoy the following unique benefits with this ScrumMaster certification:

    • Master the foundational concepts of Scrum and understand the scope of the Scrum Master role
    • Gain access to resources, networks, and local groups available to only Scrum Alliance members
    • Get ahead in your Agile career
    • Prove your core Scrum knowledge to your peers
    • Fulfill the role of a Scrum Master
    • Engage with a community of Scrum experts

    CSM Certification Process

    • Step  1: Take the 2-day CSM® course from the Global Registered Education Provider of Scrum Alliance. 
    • Step  2: Scrum Alliance will send you a welcome email containing a link after successful completion of course. 
    • Step 3: Click on the link received from Scrum Alliance and activate your Scrum Alliance® certification account where you will be able to complete the CSM test. 
    • Step  4: Take the 1-hour online CSM® test which comprises of 50 MCQs by using those credentials. 
    • Step 5: You will need to pass the CSM® test, after completing the course successfully with a passing score of 74% . 
    • Step 6: Once the test is completed with the minimum passing score, you will be requested to accept a license agreement. 
    • Step 7: After accepting it, you will receive Certified ScrumMaster® (CSM®) designation from Scrum Alliance and a 2-year membership with Scrum Alliance as well. 
    • Step 8: If your certification is expired its time to renew. You have to renew it once in two years.

    The Scrum framework is evolving and growing as a result of the engagement and contributions of those who share their ideas and practical experiences in the workplace. Renewal of your certification validates your interest in the growth and evolution of Scrum.

    CSM certification renewal needs to be done every 2 years. You need to pay $100 to extend the credential for a further period of 2 years from the date of your current expiration. In order to renew your ScrumMaster certification, login to Scrum Alliance website, go to your dashboard and choose the ‘Renew Certification’ option available under the heading ‘Actions’.

    From February 4, 2019 onwards, CSMs are required to earn 20 Scrum Educational Units (SEUs) within the past two years, in addition to the $100 renewal fee that has to be paid. This new requirement has been mandated to validate your participation and continued proficiency in the fundamental principles and practices of Scrum. You can earn the required SEUs by completing an educational training or a learning opportunity.

    You have worked really hard to acquire the certification. Don’t let it get obsolete! Renew now and hold your certification for 2 years.

    There are a number of ways in which SEUs can be earned. You can read here about how to earn your SEUs.

    PDUs and SEUs

    PDUs and SEUs are Professional Development Units and Scrum Educational Units, issued by the Project Management Institute and Scrum Alliance, respectively. They can be earned by completing educational training or learning opportunities, which serve to validate your participation and continued proficiency in the principles and practices of Scrum. To maintain your certification from Scrum Alliance, you are required to earn a certain number of SEUs every two years.

    PDUs and SEUs are credits awarded by the Project Management Institute and the Scrum Alliance respectively. They recognize your dedication to the Agile world through the award of credits for every educational effort you make throughout your career.


    Scrum Alliance members who hold a credential from Scrum Alliance need to earn SEUs to get re-certified every two years. PDUs are offered by the PMI®, and every PMI® certification, except the CAPM®, requires you to earn a specific number of PDUs per three-year certification cycle.

    You can get 14-16 PDUs and SEUs by participating in our 2-day training program.

    FAQs

    KnowledgeHut Support On Your CSM Journey

    No, but they are rather guidelines that you should follow to implement Scrum. The Scrum process is different for every organization. 

    These objectives are defined by the Scrum Alliance which is the governing body for the Certified ScrumMaster® exam and credential.  

    Every training center teaches these sets of objectives as they are standard topics defined by Scrum Alliance, although sometimes, the terminology may vary and some objectives may be clubbed. 

    Meet top CSTs and active practitioners

    Become an Instructor
    Daniel James

    Daniel James Gullo CST

    CSM, CSPO & Agile

    For more than 25 years, Daniel has been teaching, mentoring, coaching, and consulting for organizations of many sizes; from startups to multi-national enterprises. Daniel has led large-scale Agile adoption initiatives for organizations in Financial Services, Education, Health Care, Bio-tech, Pharma, Information Technology Consulting, Professional Associations, and Federal Government.

    Daniel is well known and highly revered as 'The hardest working man in the Agile community.' He is the founder of Agile Delaware and frequent reviewer, volunteer, and speaker for the Scrum Alliance, Agile Alliance, PMI and other organizations, including delivering keynote addresses.

    Daniel is the Conference Chair for the 2015 Scrum Gathering in Phoenix; he was the Conference Chair for the 2013 Scrum Gathering in Las Vegas; serves on the Trainer Acceptance Committee; is a member of the Coaching Retreat Planning Committee; host of Coaches Clinic events; facilitator of Open Space Events, including the Scrum Alliance's largest Open Space ever in Berlin; and a prolific contributor to a vast array of online forums, blogs, and other social media. Daniel is currently pursuing a PhD in Organizational Development.

    GAURAV

    GAURAV RASTOGI CST

    CST

    Gaurav is an experienced IT professional for 20+ years helping enterprise teams transform into Agile mind-set, create innovative culture and feel empowered.

    Gaurav holds specialisation in Agile,Scrum implementation & training. For past 10 years, he has facilitated several Agile workshops,  innovation games and has trained 1000’s of professionals in these areas.

    Gaurav is also co-creator of Leadership coaching model (www.exepediacoachingmodel.com) & a frequent speaker at global and regional Agile & Scrum conferences.

    In his coaching assignments & workshops, Gaurav has engaged with global banks, asset management companies, technology firms, telecom giants and several start-ups across the globe. He has also conducted public trainings for the employees of large organizations.

    Kok

    Kok Ewe Siew CST

    CSM & CSD

    Kok Ewe ('KE') Siew is an Agile Coach & Certified Scrum Trainer.

    KE has been involved in many product development projects in the semiconductor industry since 1994. He had a successful career as a product development engineering manager, but in 2009, he decided that he had had enough of the problems repeatedly encountered by product teams as a result of the waterfall approach to product development. KE decided to join in on a mission by a small group of Agile champions to transform the mindset and culture of the semiconductor giant to Agile, one small team at a time. He became a full-time ScrumMaster/Agile Coach, and started coaching and training Scrum teams.

    KE is today a recognized pioneer of the Agile community in his home site, Intel Malaysia. Agile adoption is gaining momentum in the corporation, and KE spends most of his time nowadays mentoring product teams and their managers to help them with their Agile transition. KE has conducted many Scrum workshops teaching Agile principles/values and Scrum practices to new teams. He emphasizes on the importance of the 'Agile mindset' as this greatly facilitates the adoption process. Many of the teams he has trained have successfully embraced Agile thinking to achieve great business results.

    KE’s qualifications include a Bachelor of Electrical Engineering (1st Class Honours) from the University of Melbourne, Australia; a Master of Business Administration from the Heriot-Watt University, Scotland; and a Master of Science in Manufacturing Systems and Technology from the Nanyang Technological University, Singapore, under the Singapore-MIT Alliance programme.

    Jem

    Jem Jelly CST

    CST

    Since 2005 I have served well over 150+ teams using Scrum & Agile. I pride myself on being a hands on practitioner enjoying both coaching teams & teaching students. I specialise in Scrum Master training, my scenario & metaphor based approach  in the classroom helps learners truly absorb the essence of Agile.

    Marco

    Marco Mulder CST

    Certified Scrum Coach, Certified Scrum Trainer, CSM & CSPO

    Marco helps companies to achieve better results by using Scrum and a wider set of Agile practices. He coaches teams, management, Product Owners and Scrum Masters in their adoption and further development of Agile practices. He has coached and mentored several big companies like Randstad, Ahold and Wehkamp and many smaller companies to enhance their agile expertise.

    Marco is passionate about the use of Scrum to help teams and organisations to achieve higher customer satisfaction, higher productivity, better predictability, more flexibility, better quality and more fun and excitement!

    Marco is a Certified Scrum Trainer (CST) and Certified Scrum Coach (CSC). In 1997 he graduated cum laude in Computer Science at the VU University in Amsterdam. His experience with Agile dates back to 2001, when he worked at OTI on Eclipse related projects.

    Michel

    Michel Goldenberg CST

    CST

    Michel Started working with Agile in 2001 when he first used eXtreme Programming as a team member in a very complex project in Brazil, since that project Michel decided to focus his career in coaching and training in Agile. Some people like to call him a nomad because he is always working world wide and moving from country to country to always find the most challenging market so he can always improve in Agile by helping people learn and apply it. During his journey Michel became Certified Scrum Trainer (2009), a TAC member (2017) and Path to CSP educator (2019), and now his main focus is to deliver Certified Training under Scrum Alliance brand.

    Hear From Our Scrum Trainees

    Review image

    Interactive and with enough activities to make the course interesting. Handle time well according to 2 differrent timezones Allocate enough time for each activities. Love the Q&A session Improvement: Answers provided by coach Give more real live scenarios and how to handle

    Lea Keng Chua

    IT
    Attended Certified ScrumMaster (CSM)® workshop in December 2020
    Review image

    The lecturer is very knowledgeable and very clear in explaining the concepts. The workshop experience was great. This is a very helpful course in providing more clarity on how the Scrum framework works in real life situations.

    Vanessa Wong

    Customer Relationship Manager
    Attended Certified ScrumMaster (CSM)® workshop in November 2020
    Review image

    Great experience! The instructor was well-organized and delivered the class in a very innovative and interactive fashion, making sure we understood completely the material.

    Dany Mahta

    Consultant
    Attended Certified ScrumMaster (CSM)® workshop in November 2020
    Review image

    Really great trainer and facilitator. Lots of hands-on examples, making it very relatable and easy to understand. Great workshop management and support after the training by KnowledgeHut team.

    Jeffrey Guss

    Business Product Owner
    Attended Certified ScrumMaster (CSM)® workshop in November 2020
    Review image

    Overall experience of the training and workshop was great. Well explained. Now I look forward to implementing it and growing my career.

    Rajeswari Bijaya Sista

    Senior Associate
    Attended Certified ScrumMaster (CSM)® workshop in November 2020
    Review image

    Great trainer, excellent delivery and very clear explanation. I liked the activity which enabled us to work on realistic problems. Happy with the support from KnowledgeHut throughout.

    Shashi Mohan

    Senior Member Technical Staff
    Attended Certified ScrumMaster (CSM)® workshop in November 2020
    Review image

    I am so glad that I attended “Certified Scrum Master (CSM®) Training/Workshop” organized by KnowledgeHut! on 16 and 17 Nov 2020. Trainer was excellent and Fantastic , who has proven that he has expertise with strong knowledge on the Agile Practice. Open to questions and kept training interesting and networked with in the team and other trainee fellows. The entire learning group had a mix of veterans from different industries and companies from PWC, McK, AXA, etc.

    Mahesh Natarajan

    Team Lead
    Attended Certified ScrumMaster (CSM)® workshop in November 2020
    Review image

    Marco was a great trainer and the course was well structured. There were plenty of practical tips to apply to real business scenarios. KnowledgeHut team was extremely helpful throughout.

    Penny Murphy

    Head of Digital Transformation
    Attended Certified ScrumMaster (CSM)® workshop in November 2020

    Have More Questions?

    For Corporates