Salesforce Administrator Certification

Master Salesforce administration and drive maximum value for your enterprise

  • Understand the roles and responsibilities of a Salesforce Administrator  
  • Learn how to configure and manage a Salesforce Service Cloud 
  • Prepare to clear the Administrator Certification Exam (CRT101)
  • 400,000 + Professionals trained
  • 250 + Workshops every month
  • 100 + Countries and counting

Become a Salesforce Certified Administrator

The knowledge and expertise of Salesforce enables you to collaborate with stakeholders and derive the maximum value out of the platform. Salesforce certifications are world-renowned and will give you the training and knowledge needed to better solve customer problems and identify new opportunities for yourself and your organization.

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  • 10 Hours of Live, Instructor-led Online Training  

  • Prepare for the Salesforce Administrator Certification Exam 

  • Industry-Validated Courseware  

  • Real-Life Simulations and Case Studies 

  • 20 PDUs and 20 SEUs on Course Completion 

  • Digital Library of Learning Resources 

Ready to get started? Connect with our Learning Advisor.

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The KnowledgeHut Edge

Brilliant Track Record

KnowledgeHut has empowered over 350,000 professionals with skills and certifications in various domains

Learn from Industry Experts

Interact and engage with certified instructors with a wealth of industry experience and a mastery of the subject

Advanced Curriculum

Learn from the latest, most up-to-date curriculum, designed with industry needs in focus

Hands-On Training

Learn with the help of practical individual and group exercises, quizzes, and activities

Strengthen Foundations

 Learn concepts from scratch by learning through step-by-step guidance and detailed feedback 

Continual Learning Support

Choose from monthly webinars, e-books, tutorials and more to strengthen your learning



Two years of experience in IT Maintenance 

Who Should Attend This Course

Aspiring Salesforce Professionals

System Administrators

Product Managers

Course Schedules

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What You Will Learn

Salesforce Platform Basics

Get introduced to the platform, navigate use cases, and build custom functionality. 

User Management

Set up users and control how they can view or edit your business data 

Identity Basics

Secure your organization so users can access a variety of apps and services 

Data Security

Control access to data using point-and-click security tools 

Permission Set Groups

Use permission set groups to bundle permission sets for a job function  

Data Modeling

Give your data structure with objects, fields, and relationships 

Transform Your Workforce

Build Salesforce Talent Across Teams

Build a team of Salesforce Administrators capable of organizing work, boosting their productivity and maintaining contact with customers and enterprise partners. Get the maximum value out of this powerful platform customizing it for your particular business needs.  

  • Custom Training Solutions 
  • Experiential Learning
  • Learn by Doing Approach 
  • Immediately Applicable Skills 

500+ Clients

Course Curriculum

Learning Objectives

  • Learning Admin fundamentals
  • Learn CRM Essentials 
  • Getting Started: Navigating Salesforce 
  • Getting a Head Start with Chatter 
  • Using Salesforce1 

Learning Objectives 

  • Getting Started with Managing Data 
  • Getting Started with Reports and Dashboard 
  • Getting Started: Administering Salesforce 
  • Preparing for your Administrator Certification 
  • Best practices of Administrators on the daily 

Salesforce Administrator Course FAQs

Training Experience

During this 10-hour course, a variety of topics will be covered with the aim of making you a skilled Salesforce Administrator. The following are the practical skills you’ll gain on course completion: 

  • Understanding what goes into maintaining a Salesforce organization 
  • Responding to common business requirements 
  • Perform administrative functions using current Salesforce features.  
  • Aspiring Salesforce Professionals  
  • System Administrators 
  • Product Managers 

A minimum of 2 years' work experience in an IT Maintenance environment is required. 

CRT101 Exam

The following are the details of the Salesforce Administrator exam: 

  • Number of questions: 60 multiple-choice questions and 5 non-scored questions 
  • Time allotted: 105 minutes 
  • Passing score: 65%  
  • Registration fee: USD 200 plus applicable taxes as required per local law 
  • Retake fee: USD 100 plus applicable taxes as required per local law 
  • Delivery options: Proctored exam delivered onsite at a testing center or in an online proctored environment. 

Workshop Experience

Currently, all our courses are offered online as live, interactive, trainer-led sessions where you will get to learn directly from the trainer with opportunities to discuss and clear doubts. 

Our instructors are Salesforce professionals with several years of industry experience. They also have hands-on experience and will be able to tell you the practical aspects of what you are learning.  

Our courses are delivered through live interactive virtual classrooms. Our training focuses on interactive learning, split across hands-on exercises, discussions, and team collaboration, all facilitated by expert Salesforce professionals.  The focus is on finding practical solutions to real-world scenarios in various business environments, both big and small.  

No, you do not need to record the sessions, the sessions will be auto recorded on our LMS, you will be able to refer to them. 

What learners are saying

Dave Murphy Web Developer

Best quality in the market today In today’s world, Data science is among the best career options for an IT professional. Having already done a bunch of courses from KnowledgeHut, I was already sure of the quality of the training. And I was not disappointed. Their Data Science Bootcamp was an intensive yet refreshing course that has made me very confident to look for a job as an analyst. Thank you KnowledgeHut!

Attended Data Science Bootcamp workshop in July 2021

Tyler Wilson Full-Stack Expert

The learning system set up everything for me. I wound up working on projects I've never done and never figured I could. 

Attended Front-End Development Bootcamp workshop in April 2021

Merralee Heiland Software Developer.

KnowledgeHut is a great platform for beginners as well as experienced professionals who want to get into the data science field. Trainers are well experienced and participants are given detailed ideas and concepts.

Attended PMP® Certification workshop in April 2020

Vito Dapice Data Quality Manager

The trainer was really helpful and completed the syllabus on time and also provided live examples which helped me to remember the concepts. Now, I am in the process of completing the certification. Overall good experience.

Attended PMP® Certification workshop in April 2020

Yancey Rosenkrantz Senior Network System Administrator

The customer support was very interactive. The trainer took a very practical oriented session which is supporting me in my daily work. I learned many things in that session. Because of these training sessions, I would be able to sit for the exam with confidence.

Attended Agile and Scrum workshop in April 2020

Astrid Corduas Telecommunications Specialist

The instructor was very knowledgeable, the course was structured very well. I would like to sincerely thank the customer support team for extending their support at every step. They were always ready to help and smoothed out the whole process.

Attended Agile and Scrum workshop in June 2020

Archibold Corduas Senior Web Administrator

I feel Knowledgehut is one of the best training providers. Our trainer was a very knowledgeable person who cleared all our doubts with the best examples. He was kind and cooperative. The courseware was excellent and covered all concepts. Initially, I just had a basic knowledge of the subject but now I know each and every aspect clearly and got a good job offer as well. Thanks to Knowledgehut.

Attended Agile and Scrum workshop in February 2020

Barton Fonseka Information Security Analyst.

This is a great course to invest in. The trainers are experienced, conduct the sessions with enthusiasm and ensure that participants are well prepared for the industry. I would like to thank my trainer for his guidance.

Attended PMP® Certification workshop in July 2020

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