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Certified Manager of Quality Training
Rated 4.0/5 based on 79 customer reviews

Certified Manager of Quality Training

Learn the ropes of implementing a quality management system and aim for a first time pass of this highly recognized credential.

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Modes of Delivery

Classroom

Our classroom training provides you the opportunity to interact with instructors face-to-face.

Online Classroom

Collaborative, enriching virtual sessions, led by world class instructors at time slots to suit your convenience.

Description

A successful company is one that has the ability to generate superior products in a more efficient manner, constantly strives to meet customer service goals, and has processes to reduce waste and minimize losses. In order to accomplish these, organizations hire professionals who are quality management experts. These CMQs (Certified Manager of Quality) have the expertise and training to bring about process improvement initiatives everywhere, from small businesses to multinational corporations and are able to lead teams to establish and maintain customer relationships, support strategic planning and help develop measurement systems to determine organizational improvement.

KnowledgeHut’s course on Certified Manager of Quality/Operational Excellence is a well-rounded course that will help participants prepare for the CMQ/OE credential and also learn the tools of the trade to successfully implement quality procedures for organizational benefits. Comprehensible courseware, expert guidance and practical, hands-on exercises will help participants aim for a first time pass of the exam and also face on-the-job challenges with confidence.

What you will learn:
  • Learn and implement the concepts outlined in the Body of knowledge (BOK)
  • Learn to apply the standards and procedures that will help improve organizational processes for better quality outcomes
  • Motivate and lead teams to ensure satisfactory customer/supplier relations, strategic planning and organizational improvements
  • Help team members take the right quality initiatives
  • Learn to analyse financial situations, evaluate and pre-empt risks, and successfully bring about change management
  • Learn to apply quality management processes in planning and executing projects
  • Learn to use various metrics, tools and techniques to measure quality
You will also get:
  • 1 KnowledgeHut credit per hour of training
  • Completion certificate on successful completion of course
  • Exam prep support and guidance

Key Features

Hands on training on how to implement and sustain quality management programs
Certificate on successful completion of project
1 KnowledgeHut credit per hour of training
High quality training from experienced professionals
Practical exercises for reinforcement
Aim for a first time pass of the exam from ASQ

Certification

Prerequisites:

There is no prerequisite to undertake the training. To appear for the exam, you must have the following:

Education and/or Experience :

Work experience must be in a full time, paid role. Paid intern, co-op or any other course work cannot be applied towards the work experience requirement.

Depending on your educational qualification, you must have the following number of years of on-the-job experience in one or more of the areas of the Certified Manager of Quality/Organizational Excellence Body of Knowledge. Candidates who do not have the requisite educational qualification must have 10 years of work experience.

  • Diploma—9 Years
  • Associate degree—8 Years
  • Bachelor’s degree—6 Years
  • Master’s or doctorate—5 Years

A minimum of five years of this experience must be in a decision-making position, defined as the authority to define, execute or control projects/processes and to be responsible for the outcome. This may or may not include management or supervisory positions.

If you've been certified by ASQ as a Quality Auditor, Reliability Engineer, Software Quality Engineer, or Quality Engineer, experience used to qualify for certification in these fields applies to certification as a Manager of Quality/Organizational Excellence, as long as the 10-year minimum requirement is met.

Certification:

ASQ offers several options to apply for the certification. There are also special discounts for ASQ members. For more information on how to apply, visit http://asq.org/cert/manager-of-quality/apply

The Exam:

Each certification candidate is required to pass an examination that consists of multiple-choice questions that measure comprehension of the Body of Knowledge as well as two constructed response (essay) questions.

Computer Delivered - The CMQ/OE examination is a two-part, 165- multiple choice question, four-and-a-half-hour exam and is offered in English only. 150 questions are scored and 15 are unscored. There are two constructed response (essay) questions.

Paper and Pencil - The CMQ/OE examination is a two-part, 150- multiple choice question and two constructed response (essay) questions, four-hour exam and is offered in English only.

Examinations are conducted throughout the year and are delivered via computer based testing (CBT) through ASQ's testing partner Prometric. All examinations are open book.

Also, ASQ mandatorily requires certified members to recertify their qualification every three years to maintain the integrity of the credential. There are two ways to recertify:

  • Recertification Journal:Obtain a minimum of 18 recertification units (RUs) during your three-year certification period. Document them in your recertification journal.
  • Examination:If your certification has already expired and you are past the six-month grace period, you will need to appear for the exam again.

Curriculum

  • Organizational Structures
  • Leadership Challenges
  • Teams and Team Processes
  • ASQ Code of Ethics
  • Strategic Planning Models
  • Business Environment Analysis
  • Strategic Plan Deployment
  • Management Skills and Abilities
  • Communication Skills and Abilities
  • Project Management
  • Quality System
  • Quality Models and Theories
  • Problem-Solving Tools
  • Process Management
  • Measurement: Assessment and Metrics
  • Customer Identification and Segmentation
  • Customer Relationship Management
  • Supplier Selection
  • Supplier Communications
  • Supplier Performance
  • Supplier Improvement
  • Supplier Certification, Partnerships, and Alliances
  • Supplier Logistics and Material Acceptance
  • Training Plans
  • Training Needs Analysis
  • Training Materials, Development, and Delivery
  • Training Effectiveness and Evaluation

Our Students

"The course content covered most of the basics and went deeper into details when required. Good hands-on exercises with practical examples."

"Excellent trainer and with confidence I can handle all sorts of PM scenarios and can challenge your mindset. Very good customer service from KnowledgeHut."

"I learned much from this training session, the faculty had good knowledge of the subject matter and provided good learning examples."

"2days PMP training was very good, I got lot of inspiration from this training."

Shreerang Bhawalkar

Shreerang Bhawalkar

ADP Dealer Services
Milind Gawaskar

Milind Gawaskar

Design Managr at NEC
Jan Miko

Jan Miko

Senior Digital Manager
Ada Lee

Ada Lee

Marketing Director

Frequently Asked Questions

This course is apt for quality professionals who are involved in implementing processes and bringing about change management. These include Quality Managers, QA/QC Engineers, Quality Assurance Managers, ISO Auditors etc

Work experience must be in a full time, paid role. Paid intern, co-op or any other course work cannot be applied towards the work experience requirement.

Depending on your educational qualification, you must have the following number of years of on-the-job experience in one or more of the areas of the Certified Manager of Quality/Organizational Excellence Body of Knowledge. Candidates who do not have the requisite educational qualification must have 10 years of work experience.

  • Diploma—9 Years
  • Associate degree—8 Years
  • Bachelor’s degree—6 Years
  • Master’s or doctorate—5 Years

A minimum of five years of this experience must be in a decision-making position, defined as the authority to define, execute or control projects/processes and to be responsible for the outcome. This may or may not include management or supervisory positions.
If you've been certified by ASQ as a Quality Auditor, Reliability Engineer, Software Quality Engineer, or Quality Engineer, experience used to qualify for certification in these fields applies to certification as a Manager of Quality/Organizational Excellence, as long as the 10-year minimum requirement is met.

A well implemented quality management system can bring in several benefits to an organization. These benefits include generating good quality products, meeting customer expectations, reducing waste, minimizing loss, lowering costs, increasing revenue, and raising employee morale. To ensure that the quality management system is well implemented and maintained, organizations hire professionals who are quality management experts.
These CMQs (Certified Manager of Quality) have the expertise and training to bring about process improvement initiatives everywhere, from small businesses to multinational corporations and are able to lead teams to establish and maintain customer relationships, support strategic planning and help develop measurement systems to determine organizational improvement. The CMQ credential from ASQ is a reflection of your ability to perform these activities and shine in your career.

This certification is provided by ASQ.

Any registration cancelled within 48 hours of the initial registration will be refunded in FULL (please note that all cancellations will incur a 5% deduction in the refunded amount due to transactional costs applicable while refunding). Refunds will be processed within 30 days of receipt of written request for refund. Kindly go through our Refund Policy for more details: http://www.knowledgehut.com/refund

Once you do this course you can lead team efforts to establish and maintain customer/supplier relationships, support strategic planning and quality initiatives and help in organizational improvements. You can further enhance your commitment to quality by pursuing the CASQ, CSQA and CMSQ.

Please send in an email to support@knowledgehut.com, and we will answer any queries you may have!

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