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ISO 9001 Quality Foundation Certification Training Course
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ISO 9001 Quality Foundation Certification Training Course

Become an expert in quality management systems and their implementations for organizational success

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Modes of Delivery

Classroom

Our classroom training provides you the opportunity to interact with instructors face-to-face.

Online Classroom

Collaborative, enriching virtual sessions, led by world class instructors at time slots to suit your convenience.

Description

Regd. Education Provider

In today’s market, corporates have to constantly prove their commitment to quality by providing products that meet customer demands and satisfy statutory and regulatory requirements. Only by including processes that support continuous improvement and assuring conformity can organizations rise above competition and ensure business continuity. The ISO 9001 specifies the requirements for a quality management system, and professionals with the knowledge of these standards are able to bring about internal management and operational processes in the organization.

KnowledgeHut helps you prepare for the ISO 9001 Quality Management Systems certification provided by PEOPLECERT where candidates will gain the knowledge required to understand the content and requirements of the international standard ISO/IEC 9001: Quality Management Systems. With comprehensive courseware, in‐depth exercises, and training from experienced professionals, participants can aim for a first time clearance of the examination and apply the ISO 9001 standard to achieve strategic goals on a daily basis and comply with global best practices for Quality Management.

What you will learn:

As this is the Foundation level course, candidates will be introduced to the principles and core elements of the ISO/IEC 9001 standard for Quality Management Systems, and more specifically:

  • ISO/IEC 9001:2008: the standard which defines the requirements for a Quality Management System.
  • ISO/IEC 9000:2008: which deals with the fundamentals of quality management systems.

Holders of PEOPLECERT’s ISO 9001: Quality Management Systems Foundation Certification will be able to demonstrate their knowledge, ability, competence and understanding in:

  • Definitions and principles of quality management in accordance with ISO/IEC 9001.
  • Objectives and requirements in each section of the specification.
  • Scope, aims and use of the ISO/IEC 9001 Specification and Code of Practice.
  • Processes and objectives of ISO/IEC 9001 and Quality management (QM).
  • Fundamental requirements for a quality management system (QMS). Eligibility and scoping statement requirements.
  • Requirements of the quality management system and the Plan, Do, Check, Act cycle.
  • How assessments, reviews and internal audits of quality Management systems against the requirements of the standard are used.
  • Application of the requirements in an organization.
You will also get:
  • 16 hours training
  • Downloadable courseware
  • ISO 9001 exam voucher
  • End-to-end support via phone, email and chat
  • Gain thorough knowledge on applying QMS for organizational excellence

Key Features

KnowledgeHut is an Accredited Training Organization of Peoplecert
Course delivered by certified instructors
Course fee includes exam fee
End-to-end exam prep support and assistance
Comprehensive, downloadable courseware
ISO 9001 Certification provided through Peoplecert

Certification

Prerequisites:

There are no prerequisites for attending this workshop or the exam. But it is recommended that participants have at least a basic knowledge quality management concepts and terminology and have undertaken this training before appearing for the exam.

Certification:

Passing the ISO 9001 exam will get candidates the certification. The ISO 9001 Foundation Certification Exam focuses on Knowledge and Comprehension categories of the Bloom’s Taxonomy.

The Exam:

Delivery

Computer (web) or Paper based

Type

40 Multiple choice questions

Single answer, one of four possible answers Each question is awarded one (1) mark

Duration

1 hour (60 minutes)

For non-native speakers or candidates with a disability, an additional 15 minutes of extra time is allowed.

Pass Mark

65% (26/40)

Invigilator / Supervisor / Proctor

Yes

Physical or Web proctoring

Open Book

No

No materials are allowed in the examination room

Prerequisites

None

Distinction

N/A

Certification validity

N/A

Refer the following link for more information:

http://www.peoplecert.org/en/Test-Takers/PEOPLECERT_Certification/PEOPLECERT_Management_Systems_Certification/iso_9001_quality/Pages/ISO_9001_Quality.aspx

Category

Ref

Knowledge Set

QMS-1.1 Process Approach, Scope, Terms and Definitions

QMS-1.1.1

Scope of ISO/IEC 20000

QMS-1.1.2

Scope of ISO/IEC 9001

QMS-1.1.3

Application of the ISO 9001 Standard

QMS-1.1.4

ISO 9000:2008 - Fundamentals and Vocabulary

Proposed Training Time: 120 minutes

Category

Ref

Knowledge Set

QMS-1.2 Quality Management System

QMS-1.2.1

General Requirements

QMS-1.2.2

General Documentation Requirements

QMS-1.2.3

Quality Manual

QMS-1.2.4

Control of Documents

QMS-1.2.5

Control of Records

Proposed Training Time: 90 minutes

Category

Ref

Knowledge Set

QMS-1.3 Management Responsibility

QMS-1.3.1

Management Commitment

 

QMS-1.3.2

Customer Focus

 

QMS-1.3.3

Quality Policy

 

QMS-1.3.4

Quality Objectives

 

QMS-1.3.5

Quality Management System Planning

 

QMS-1.3.6

Responsibility and authority

 

QMS-1.3.7

Management Representative

 

QMS-1.3.8

Internal Communication

 

QMS-1.3.9

Management Review

Proposed Training Time: 90 minutes

Category

Ref

Knowledge Set

QMS-1.4 Resource Management

QMS-1.4.1

Provision of resources

QMS-1.4.2

Human Resources

QMS-1.4.3

Infrastructure

QMS-1.4.4

Work Environment

Proposed Training Time: 60 minutes


Category

Ref

Knowledge Set

QMS-1.5 Product Realization

QMS-1.5.1

Planning of product realization

QMS-1.5.2

Customer-related processes

QMS-1.5.3

Design and development

QMS-1.5.4

Purchasing

QMS-1.5.5

Production and service provision

QMS-1.5.6

Control of monitoring and measuring equipment

Proposed Training Time: 210 minutes


Category

Ref

Knowledge Set

QMS-1.6 Measurement, analysis and improvement

QMS-1.6.1

General requirements

QMS-1.6.2

Monitoring and Measurement

QMS-1.6.3

Control of nonconforming product

QMS-1.6.4

Analysis of data

QMS-1.6.5

Improvement.

Proposed Training Time: 150 minutes.

Category

Ref

Knowledgehut Set

QMS-1.7 Quality Management System Auditing

QMS-1.7.1

Auditing principles

QMS-1.7.2

Auditing best practices

QMS-1.7.3

Study cases

Exam preparation and sample test/sample questions

Our Students

"The course content covered most of the basics and went deeper into details when required. Good hands-on exercises with practical examples."

"Excellent trainer and with confidence I can handle all sorts of PM scenarios and can challenge your mindset. Very good customer service from KnowledgeHut."

"I learned much from this training session, the faculty had good knowledge of the subject matter and provided good learning examples."

"2days PMP training was very good, I got lot of inspiration from this training."

Shreerang Bhawalkar

Shreerang Bhawalkar

ADP Dealer Services
Milind Gawaskar

Milind Gawaskar

Design Managr at NEC
Jan Miko

Jan Miko

Senior Digital Manager
Ada Lee

Ada Lee

Marketing Director

Frequently Asked Questions

The tests are derived from a regularly updated question test bank (QTB) based on the test specification detailed above. Questions are used interchangeably among test sets. The overall difficulty level of each test is the same with any other test. A candidate is never assigned the same test in the case of multiple examination attempts.

PEOPLECERT offers several certifications in various areas of Information Technology. In the field of Management Systems, the following certifications are provided: Business ISO 21500 Project Management Energy & Environment ISO 14001 Environment Management ISO 50001 Energy Management Information Technology ISO 20000 Information Technology Service Management ISO 27000 Information Security Management Food Industry ISO 22000 Food Safety Management.

No, this course is only available in the classroom format led by our certified experts.

The trainers are highly qualified and certified instructors with years of relevant industry and coaching experience who will hand hold you through the workshop and ensure your success.

It is easy to enrol for classroom training online. There are several options to pay either through your debit/credit card that includes Visa Card, MasterCard; American Express or- via PayPal. Payment receipt will be issued to the candidate automatically by email.

Any registration cancelled within 48 hours of the initial registration will be refunded in FULL (please note that all cancellations will incur a 5% deduction in the refunded amount due to transactional costs applicable while refunding). Refunds will be processed within 30 days of receipt of written request for refund. Kindly go through our Refund Policy for more details: http://www.knowledgehut.com/refund

Please send in an email to support@knowledgehut.com, and we will answer any queries you may have!

This qualification is the first level of the ISO 9001 certification scheme provided by PEOPLECERT, and is aimed at anyone working within a service provider organization (internally or externally) who may require to have and demonstrate a solid knowledge and understanding of the ISO/IEC 9001 standard and its content. The certification can also cater for candidates seeking personal certification, also in regards to their knowledge and understanding of the requirements and the content of the standard.

ISO 9001 specifies the adoption of a quality management system and helps an organization uphold quality values by consistently providing products that meet customer and applicable statutory and regulatory requirements. Hence professionals who can help an organization wholly integrate the ISO processes are in much demand. This Foundation training will help you achieve the credential that is a reflection of your competence in applying the ISO 9001 Quality Management System to achieve organizational excellence through continuous improvement.

Yes, the course fee includes the exam fee. KnowledgeHut will book the exams for you when you are ready.

The ISO 9001 Foundation Certification Exam focuses on Knowledge and Comprehension categories of the Bloom’s Taxonomy. Knowledge is defined as recalling previously learned material, from facts to theories and represents the lowest level of learning outcomes in the cognitive domain. Assessment objectives would include knowing and recalling:

  • Common and/or basic terms, definitions, concepts and principles
  • Specific compliance requirements and facts
  • Processes, procedures and assessment methods

Comprehension is the lowest level of understanding and entails the ability to grasp the meaning of the material taught, including some sort of interpretation, translation or estimation during the process. Assessment objectives would include knowing and recalling:

  • Understanding facts, concepts and principles
  • Interpreting material (i.e. charts, graphs, text)
  • Justifying a Process, procedure and assessment method

The online exam needs to be “booked” from the PEOPLECERT website. Please check the below link for more information.

http://www.peoplecert.org/en/Candidates/Book_an_exam/Pages/Book_your_Online_Proctored_Exam.aspx

The examination will consist of seven (7) sections with the following structure:

Category

Description

Exam (%)

1

QMS-1.1 Process approach, Scope, Terms & Definitions

20.0%

2

QMS-1.2 Quality Management System

10.0%

3

QMS-1.3 Management Responsibility

17.5%

4

QMS-1.4 Resource Management

7.5%

5

QMS-1.5 Product Realization

15.0%

6

QMS-1.6 Measurement, analysis and improvement

20.0%

7

QMS-1.7 Quality Management System Auditing

10.0%

Total

100%

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