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ISO 9001 Quality Foundation Certification Training Course
Rated 5/5 based on 112 customer reviews

ISO 9001 Quality Foundation Certification Training Course

Become an expert in quality management systems and their implementations for organizational success

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Modes of Delivery


Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction.

Online Classroom

Collaborative, enriching virtual sessions, led by world class instructors at time slots to suit your convenience.

Team/Corporate Training

Our Corporate training is carefully structured to help executives keep ahead of rapidly evolving business environments.
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In today’s market, corporates have to constantly prove their commitment to quality by providing products that meet customer demands and satisfy statutory and regulatory requirements. Only by including processes that support continuous improvement and assuring conformity can organizations rise above competition and ensure business continuity. The ISO 9001 specifies the requirements for a quality management system, and professionals with the knowledge of these standards are able to bring about internal management and operational processes in the organization.

KnowledgeHut helps you prepare for the ISO 9001 Quality Management Systems certification provided by PEOPLECERT where candidates will gain the knowledge required to understand the content and requirements of the international standard ISO/IEC 9001: Quality Management Systems. With comprehensive courseware, in‐depth exercises, and training from experienced professionals, participants can aim for a first time clearance of the examination and apply the ISO 9001 standard to achieve strategic goals on a daily basis and comply with global best practices for Quality Management.

What you will learn:

As this is the Foundation level course, candidates will be introduced to the principles and core elements of the ISO/IEC 9001 standard for Quality Management Systems, and more specifically:

  • ISO/IEC 9001:2008: the standard which defines the requirements for a Quality Management System.
  • ISO/IEC 9000:2008: which deals with the fundamentals of quality management systems.

Holders of PEOPLECERT’s ISO 9001: Quality Management Systems Foundation Certification will be able to demonstrate their knowledge, ability, competence and understanding in:

  • Definitions and principles of quality management in accordance with ISO/IEC 9001.
  • Objectives and requirements in each section of the specification.
  • Scope, aims and use of the ISO/IEC 9001 Specification and Code of Practice.
  • Processes and objectives of ISO/IEC 9001 and Quality management (QM).
  • Fundamental requirements for a quality management system (QMS). Eligibility and scoping statement requirements.
  • Requirements of the quality management system and the Plan, Do, Check, Act cycle.
  • How assessments, reviews and internal audits of quality Management systems against the requirements of the standard are used.
  • Application of the requirements in an organization.
You will also get:
  • 16 hours training
  • Downloadable courseware
  • ISO 9001 exam voucher
  • End-to-end support via phone, email and chat
  • Gain thorough knowledge on applying QMS for organizational excellence

Key Features

KnowledgeHut is an Accredited Training Organization of Peoplecert
Course delivered by certified instructors
Course fee includes exam fee
End-to-end exam prep support and assistance
Comprehensive, downloadable courseware
ISO 9001 Certification provided through Peoplecert



There are no prerequisites for attending this workshop or the exam. But it is recommended that participants have at least a basic knowledge quality management concepts and terminology and have undertaken this training before appearing for the exam.


Passing the ISO 9001 exam will get candidates the certification. The ISO 9001 Foundation Certification Exam focuses on Knowledge and Comprehension categories of the Bloom’s Taxonomy.

The Exam:


Computer (web) or Paper based


40 Multiple choice questions

Single answer, one of four possible answers Each question is awarded one (1) mark


1 hour (60 minutes)

For non-native speakers or candidates with a disability, an additional 15 minutes of extra time is allowed.

Pass Mark

65% (26/40)

Invigilator / Supervisor / Proctor


Physical or Web proctoring

Open Book


No materials are allowed in the examination room





Certification validity


Refer the following link for more information:



Knowledge Set

QMS-1.1 Process Approach, Scope, Terms and Definitions


Scope of ISO/IEC 20000


Scope of ISO/IEC 9001


Application of the ISO 9001 Standard


ISO 9000:2008 - Fundamentals and Vocabulary

Proposed Training Time: 120 minutes



Knowledge Set

QMS-1.2 Quality Management System


General Requirements


General Documentation Requirements


Quality Manual


Control of Documents


Control of Records

Proposed Training Time: 90 minutes



Knowledge Set

QMS-1.3 Management Responsibility


Management Commitment



Customer Focus



Quality Policy



Quality Objectives



Quality Management System Planning



Responsibility and authority



Management Representative



Internal Communication



Management Review

Proposed Training Time: 90 minutes



Knowledge Set

QMS-1.4 Resource Management


Provision of resources


Human Resources




Work Environment

Proposed Training Time: 60 minutes



Knowledge Set

QMS-1.5 Product Realization


Planning of product realization


Customer-related processes


Design and development




Production and service provision


Control of monitoring and measuring equipment

Proposed Training Time: 210 minutes



Knowledge Set

QMS-1.6 Measurement, analysis and improvement


General requirements


Monitoring and Measurement


Control of nonconforming product


Analysis of data



Proposed Training Time: 150 minutes.



Knowledgehut Set

QMS-1.7 Quality Management System Auditing


Auditing principles


Auditing best practices


Study cases

Exam preparation and sample test/sample questions

Our Students See All

Attended a 2 day weekend course by Knowledgehut for the CSM certification. The instructor was very knowledgeable and engaging. Excellent experience.

Attended workshop in April 2018

The CSPO Training was awesome and great. The trainer Anderson made all the concepts look so easy and simple. Using his past experience as examples to explain various scenarios was a plus. Moreover, it was an active session with a lot of participant involvement which not only made it interactive but interesting as well. Would definitely recommend this Training.

Attended workshop in July 2018

Great course. An interesting and interactive session to better understand how to succeed in formulating a business case and how to present it effectively.

Attended workshop in May 2018

The training was very interactive and engaging with the attendees.

Attended workshop in June 2018
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Jin Shi

Director at Timber creek Asset Management from Toronto, Canada
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Richard Dsouza

Business Analyst at Valtech from Bangalore, India
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Wily Salim

Services Project Engineer at Lendlease from Sydney, Australia
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Anish Maidh

Senior Project Manager at Telstra from Melbourne, Australia

Frequently Asked Questions

The tests are derived from a regularly updated question test bank (QTB) based on the test specification detailed above. Questions are used interchangeably among test sets. The overall difficulty level of each test is the same with any other test. A candidate is never assigned the same test in the case of multiple examination attempts.

PEOPLECERT offers several certifications in various areas of Information Technology. In the field of Management Systems, the following certifications are provided: Business ISO 21500 Project Management Energy & Environment ISO 14001 Environment Management ISO 50001 Energy Management Information Technology ISO 20000 Information Technology Service Management ISO 27000 Information Security Management Food Industry ISO 22000 Food Safety Management.

No, this course is only available in the classroom format led by our certified experts.

The trainers are highly qualified and certified instructors with years of relevant industry and coaching experience who will hand hold you through the workshop and ensure your success.

It is easy to enrol for classroom training online. There are several options to pay either through your debit/credit card that includes Visa Card, MasterCard; American Express or- via PayPal. Payment receipt will be issued to the candidate automatically by email.

Any registration cancelled within 48 hours of the initial registration will be refunded in FULL (please note that all cancellations will incur a 5% deduction in the refunded amount due to transactional costs applicable while refunding). Refunds will be processed within 30 days of receipt of written request for refund. Kindly go through our Refund Policy for more details:

Please send in an email to, and we will answer any queries you may have!

This qualification is the first level of the ISO 9001 certification scheme provided by PEOPLECERT, and is aimed at anyone working within a service provider organization (internally or externally) who may require to have and demonstrate a solid knowledge and understanding of the ISO/IEC 9001 standard and its content. The certification can also cater for candidates seeking personal certification, also in regards to their knowledge and understanding of the requirements and the content of the standard.

ISO 9001 specifies the adoption of a quality management system and helps an organization uphold quality values by consistently providing products that meet customer and applicable statutory and regulatory requirements. Hence professionals who can help an organization wholly integrate the ISO processes are in much demand. This Foundation training will help you achieve the credential that is a reflection of your competence in applying the ISO 9001 Quality Management System to achieve organizational excellence through continuous improvement.

Yes, the course fee includes the exam fee. KnowledgeHut will book the exams for you when you are ready.

The ISO 9001 Foundation Certification Exam focuses on Knowledge and Comprehension categories of the Bloom’s Taxonomy. Knowledge is defined as recalling previously learned material, from facts to theories and represents the lowest level of learning outcomes in the cognitive domain. Assessment objectives would include knowing and recalling:

  • Common and/or basic terms, definitions, concepts and principles
  • Specific compliance requirements and facts
  • Processes, procedures and assessment methods

Comprehension is the lowest level of understanding and entails the ability to grasp the meaning of the material taught, including some sort of interpretation, translation or estimation during the process. Assessment objectives would include knowing and recalling:

  • Understanding facts, concepts and principles
  • Interpreting material (i.e. charts, graphs, text)
  • Justifying a Process, procedure and assessment method

The online exam needs to be “booked” from the PEOPLECERT website. Please check the below link for more information.

The examination will consist of seven (7) sections with the following structure:



Exam (%)


QMS-1.1 Process approach, Scope, Terms & Definitions



QMS-1.2 Quality Management System



QMS-1.3 Management Responsibility



QMS-1.4 Resource Management



QMS-1.5 Product Realization



QMS-1.6 Measurement, analysis and improvement



QMS-1.7 Quality Management System Auditing




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