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ITIL® 4 Digital and IT Strategy (DITS) Certification Training

Elevate Your Career with ITIL® 4 Leader: Digital and IT Strategy Certification for Professional Excellence

Bestseller 1,342+ Learners

Created By Chris Ward

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  • Immersive Learning Experience

  • Outcome Focused

  • Industry-Vetted Curriculum

  • Axelos' Official Courseware

  • Study Material

  • Mock Exams

Starts at

100% Money-Back Guarantee

This Course is Not Available in your region

This Course includes:

  • 17+ hours of on-demand videos
  • Official courseware from Axelos 
  • Exam registration assistance 
  • 4 Mock Exams 
  • Study material 

Training for Teams of 5+?

Transform your workforce with access to KnowledgeHut's top-rated courses.

    Starts at

    100% Money-Back Guarantee

    This Course is Not Available in your region

    This Course includes:

    • 17+ hours of on-demand videos
    • Official courseware from Axelos 
    • Exam registration assistance 
    • 4 Mock Exams 
    • Study material 

    Training for Teams of 5+?

    Transform your workforce with access to KnowledgeHut's top-rated courses.

    What You Will Learn

    • Learn the fundamentals of digital transformation and innovation
    • Understand how to apply ITIL®4 guiding principles in digital strategy
    • Execute strategies for addressing digital disruption and ensuring organizational viability
    • Evaluate techniques for strategic analysis and digital readiness assessment
    • Master the Development and communication of digital strategy plans
    • Learn the implementations and management of digital transformation initiatives
    Show More

    The KnowledgeHut Edge

    Superior Outcomes

    Focus on skilled-based outcomes with advanced insights from our state-of-the-art learning platform

    Immersive Learning

    Go beyond just videos and learn with recall quizzes, interactive ebooks, case studies and more.

    World-Class Instructors

    Course instructors and designers from top businesses including Google, Amazon, Twitter and IBM.

    Real-World Learning

    Get an intimate, insider look at companies in the field through real-world case studies. 

    Industry-Vetted Curriculum

    Curriculum primed for industry relevance and developed with guidance from industry advisory boards.

    Continual Support

    Learn better with support along the way. Get 24/7 help, stay unblocked and ramp up your skills.

    ITIL®4 Digital and IT Strategy (DITS) Syllabus

    1.

    Learning Objective:

    Understand digital transformation principles and practices to drive innovation effectively, preparing for certification exams.

    Topics
    • Introduction and Overview 
    • The Practical Exercises 
    • Exam Overview 
    • Digital Transformation and Innovation 
    2.

    Learning Objective:

    Gain a holistic understanding of digital technology, business strategies, and operating models to effectively lead and implement digital transformation initiatives, leveraging guiding principles and continual improvement models.

    Topics
    • Digital Technology 
    • Digital Business and Organization 
    • Strategy of Digital Transformation 
    • Business, Digital and IT Strategy 
    • Business Models 
    • Operating Models 
    • Using the Guiding Principles 
    • Continual Improvement Model, SVC Strategy 
    3.

    Learning Objective:

    Develop the ability to analyze and address VUCA factors in digital and IT strategies, ensuring the viability of digital organizations through strategic approaches, achieving customer and market relevance, operational excellence, and effective communication of vision and strategy.

    Topics
    • Analyze VUCA Factors in Digital and IT Strategy 
    • Digital Transformation and Service Economy 
    • Ensuring Viability of Digital Organizations 
    • Strategic Approaches to Address VUCA 
    • Three Levels of Digital Disruption 
    • Achieving Customer/Market Relevance 
    • Achieving Operational Excellence 
    • Balanced Approach 
    • Using a Digital Positioning Approach 
    • How to Define and Communicate a Vision, Strategy 
    4.

    Learning Objective:

    Acquire the skills to conduct comprehensive external and internal analyses, perform opportunity and gap analyses, and conduct digital readiness assessments to inform strategic decision-making processes.

    Topics
    • The Context of Strategy 
    • External Analysis 
    • Internal Analysis 
    • Opportunity and Gap Analysis 
    • Digital Readiness Assessments 
    5.

    Learning Objective:

    Develop the ability to create and implement strategic plans that include financial oversight, customer journey mapping, omnichannel delivery, and operational excellence strategies, with a focus on sustainability and employment fulfillment.

    Topics
    • Strategy Structure and Content 
    • Financial Oversight and Controls 
    • Strategic Plans and Approaches 
    • Customer Journeys 
    • Omnichannel Delivery 
    • Additional Strategies, Customer/Market Relevance 
    • Strategies for Operational Excellence 
    • Automation 
    • Strategic Approaches to Evolution/Transformation 
    • Additional Operational Excellence Strategies 
    • Sustainability and Employment Fulfillment 
    6.

    Learning Objective:

    Learn to optimize portfolios, quantify strategy value, and effectively communicate the business case for strategic initiatives.

    Topics
    • Portfolio Optimization 
    • Quantifying the Value of a Strategy 
    • Communicating the Business Case 
    7.

    Learning Objective:

    Gain the skills to implement strategies, manage initiatives, lead digital transformation, and scope transformation projects, understanding the typical activities involved in digital transformation programs across different scales.

    Topics
    • How Strategies are Implemented 
    • Different Scales of Transformation 
    • Managing Strategic Initiatives 
    • Leading Digital Transformation 
    • Scoping Digital Transformation 
    • Typical Activities, Digital Transformation Program 
    8.

    Learning Objective:

    Understand key measurement facts, select appropriate metrics and indicators, implement Objectives and Key Results (OKRs), apply strategy measurement principles, and generate operational and analytical reports for effective strategy evaluation.

    Topics
    • Key Facts of Measurement 
    • Metrics and Indicators 
    • Objectives and Key Results (OKRs) 
    • Strategy Measurement Principles 
    • Operational and Analytical Reports 
    9.

    Learning Objective:

    Develop the ability to maintain strategic momentum and implement parallel operation models to drive organizational success during periods of change or transformation.

    Topics
    • Strategic Momentum 
    • Parallel Operation Models 
    10.

    Learning Objective:

    Acquire the skills necessary to cultivate a digital mindset, effectively communicate in digital contexts, manage relationships, lead digital transformation initiatives, introduce digital technologies, scope transformation projects, and apply additional leadership techniques in digital environments.

    Topics
    • Overview of Skills 
    • Digital Mindset and Communication 
    • Relationship Management and Education/Learning 
    • Leading Digital Transformation 
    • Introducing Digital Technology 
    • Scoping Digital Transformation 
    • Additional Techniques in Leadership 
    11.

    Learning Objective:

    Develop the ability to manage innovation and emerging technologies effectively by organizing innovation management activities, creating a culture of innovation, implementing innovation approaches, and evaluating new technologies for strategic integration.

    Topics
    • Managing Innovation and Emerging Technologies 
    • Organizing Innovation Management 
    • Activities to Manage Innovation 
    • Creating a Culture of Innovation 
    • Innovation Approaches 
    • Evaluating New Techologies 
    12.

    Learning Objective:

    Learn to manage strategic risk by identifying risk indicators, conducting qualitative and quantitative risk analysis, and fostering risk-informed mindsets in digital organizations.

    Topics
    • Managing Strategic Risk 
    • Identifying Risk itildits 
    • Qualitative vs Quantitative Risk Analysis 
    • Risk Informed Mindsets in a Digital Organization 
    13.

    Learning Objective:

    Develop the ability to structure organizations for digital business, transitioning from traditional structures to more agile and adaptable frameworks.

    Topics
    • Structuring for Digital Business 
    • Transitioning from Traditional Structures 
    14.

    Learning Objective:

    Demonstrate proficiency in applying course concepts through practical assessment exercises and successfully pass the multiple-choice exam, showcasing comprehensive understanding of the material.

    Topics
    • The Practical Assessment Exercises 
    • The Multiple Choice Exam 

    Exam Type:  

    Exam Format: Multiple Choice 

    Exam type: Closed Book 

    Exam Duration: 60 minutes 

    No. of Questions: 30 (multiple-choice questions) 

    Passing Criteria: 21 

    Passing Percentage: 70% 

    Certificate: Within 5 business days 

    Exam Fee: Inclusive of the price 

    Prerequisites

    • ITIL® 4 Foundation Certificate in IT Service Management 
    • A minimum of three years of IT managerial experience 
    • In addition, the candidate must have attended an accredited training of the ITIL® 4 Leader: Digital and IT Strategy 

    What Learners Are Saying

    It was a great experience attending the oine program. Co-ordination for sessions and trainers knowledge were excellent

    S
    Sumeet Gavade

    I would say I must come back to KnowledgeHut for next certification training. The process is superb and super smooth. I recommend anybody wants to get on a certification training must come here and enroll themselves

    R
    Rupjyoti Neog

    I really had a great experience attending the workshop for two days. The maximum syllabus was covered and a lot of important topics and questions were answered. great mentorship. Worth the session.

    P
    Prianca Oza

    How Our Course Compares

    YouTube Videos Online Courses KnowledgeHut

    On-Demand Videos

    Immersive Learning Experience

    Structured Curriculum

    Course Curated by Industry Experts

    Auto-Graded Assessments

    Lifetime Access to Courseware

    Course Creator

    Chris Ward
    Chris Ward

    IT and Project Management Expert

    Chris has been a Technical Instructor for 20+ years with certifications in CompTIA, Microsoft, Cisco, and more. Much of his experience has been as a PMP and ITIL® Expert/Managing Professional. Chris is a sought-after conference speaker and consultant in ITSM and a published author.

    Course Creator

    Chris has been a Technical Instructor for 20+ years with certifications in CompTIA, Microsoft, Cisco, and more. Much of his experience has been as a PMP and ITIL® Expert/Managing Professional. Chris is a sought-after conference speaker and consultant in ITSM and a published author.

    Chris Ward
    Chris Ward

    IT and Project Management Expert

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    Frequently Asked Questions

    About the ITIL® 4 DITS Certification Training

    The ITIL®4 Leader: Digital and IT Strategy certification equips IT professionals with advanced knowledge and skills to lead digital transformation initiatives within their organizations. It focuses on applying ITIL®4 principles in digital strategy, addressing digital disruption, and ensuring organizational viability.

    The course includes 17+ hours of on-demand videos, official courseware from Axelos, exam registration assistance, and access to 4 mock exams. The videos provide comprehensive coverage of key concepts, while the courseware supports your learning. Exam registration assistance helps you navigate the process, and the mock exams simulate the actual exam environment, aiding in your preparation. Overall, the course offers a robust set of study materials to enhance your learning experience and prepare you effectively for the ITIL® 4 Digital and IT Strategy (DITS) certification exam.

    To prepare for the exam, ensure you have the ITIL® 4 Foundation Certificate in IT Service Management and a minimum of three years of IT managerial experience. Attend an accredited training for the ITIL® 4 Leader: Digital and IT Strategy to gain the necessary knowledge and skills.

    The course covers the fundamentals of digital transformation and innovation, applying ITIL®4 guiding principles in digital strategy, addressing digital disruption, strategic analysis, digital readiness assessment, development and communication of digital strategy plans, and implementation and management of digital transformation initiatives.

    The exam format is multiple-choice, with a duration of 60 minutes. It is a closed-book exam with 30 questions, and the passing criteria are to answer at least 21 questions correctly, achieving a passing percentage of 70%.

    Upon passing the exam, you will receive your certificate within 5 business days. The exam fee is inclusive of the course price, and you will have demonstrated your proficiency in leading digital transformation initiatives in the IT domain.



    Other FAQs

    Yes, you will experience KnowledgeHut's immersive learning in an on-demand format. This will include e-learning material to help you:

    • LEARN with recall quizzes, interactive ebooks, and case studies
    • ASSESS your skills progression with diagnostic, module-level, and final assessments
    • PRACTICE with real-world simulations and Cloud Labs
    • GAIN INSIGHTS with real-time reports and analytics on how you're progressing, your learning challenges, and suggestions of sections to revisit to build competency in the required areas.

    Yes, our online course is designed to give you flexibility to skill up as per your convenience. The course is delivered in a Self-Paced mode so that you can balance your work and learning as per your schedule.

    Yes! Upon passing this online course, you will receive a signed certificate of completion from KnowledgeHut. Thousands of KnowledgeHut alumni use their course certificate to demonstrate skills to employers and their networks.

    KnowledgeHut’s online courses is well-regarded by industry experts, who contribute to our curriculum and use our tech programs to train their own teams.

    You can cancel your enrolment and receive refunds in line with our Cancellations and Refunds policy found at https://www.knowledgehut.com/refund-policy. 

    Yes, it does! In the unlikely event that you are not satisfied with the course, and you wish to withdraw within the first seven days, we’ll issue a 100% refund. Refer to our Online Self-Paced Courses Refund Policy for more details.

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