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ITIL® 4 High Velocity IT (HVIT) Certification Training

Master the functioning of digital organizations and operating models in high-velocity information technology environments

Bestseller 1,023+ Learners

Created By Chris Ward

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  • Immersive Learning Experience

  • Outcome Focused

  • Industry-Vetted Curriculum

  • Exam Registration Support

  • Official Axelos Courseware

  • Study Material

  • Mock Exams

Starts at

100% Money-Back Guarantee

This Course is Not Available in your region

This Course includes:

  • 15 hours of on demand videos
  • Exam registration assistance
  • Official courseware from Axelos
  • Study Material
  • Mock Exams

Training for Teams of 5+?

Transform your workforce with access to KnowledgeHut's top-rated courses.

    Starts at

    100% Money-Back Guarantee

    This Course is Not Available in your region

    This Course includes:

    • 15 hours of on demand videos
    • Exam registration assistance
    • Official courseware from Axelos
    • Study Material
    • Mock Exams

    Training for Teams of 5+?

    Transform your workforce with access to KnowledgeHut's top-rated courses.

    What You Will Learn

    • The fundamentals of high velocity IT and its importance in modern business environments.
    • Strategies for effectively managing digital transformation initiatives.
    • Best practices for optimizing service delivery speed and quality.
    • Techniques for implementing DevOps, Lean, and Agile methodologies in IT operations.
    • Leveraging digital technologies to enhance user experience and business outcomes.
    • Approaches for aligning IT investments with organizational goals and objectives.
    Show More

    The KnowledgeHut Edge

    Superior Outcomes

    Focus on skilled-based outcomes with advanced insights from our state-of-the-art learning platform

    Immersive Learning

    Go beyond just videos and learn with recall quizzes, interactive ebooks, case studies and more.

    World-Class Instructors

    Course instructors and designers from top businesses including Google, Amazon, Twitter and IBM.

    Real-World Learning

    Get an intimate, insider look at companies in the field through real-world case studies. 

    Industry-Vetted Curriculum

    Curriculum primed for industry relevance and developed with guidance from industry advisory boards.

    Continual Support

    Learn better with support along the way. Get 24/7 help, stay unblocked and ramp up your skills.

    ITIL®4 High Velocity IT (HVIT) Certification Training Syllabus

    1.

    Learning Objective:

    Understand the purpose, structure, and content of the HVIT (High Volume Imaging Technology) exam, including the key concepts and skills tested, to effectively prepare for and pass the exam.

    Topics

    HVIT Exam Overview

    2.

    Learning Objective:

    Identify the key principles and practices of digital organization, high velocity IT, digital transformation, IT transformation, digital product development, and digital technology, and analyze their impact on organizational success and competitiveness in the digital age.

    Topics
    • Digital Organization
    • High Velocity IT
    • Digital Transformation
    • IT Transformation
    • Digital Product
    • Digital Technology
    3.

    Learning Objective:

    Evaluate the strategies and practices related to valuable investments, fast development, resilient operations, co-created value, and assured conformance in order to enhance organizational performance and adaptability in a dynamic business environment.

    Topics
    • Valuable Investments
    • Fast Development
    • Resilient Operations
    • Co-Created Value
    • Assured Conformance
    4.

    Learning Objective:

    Understand how High Velocity IT (HVIT) relates to service management, including ITIL, the digital product lifecycle, organizational aspects, partnerships, value streams, external factors, and the integration of service management, SVC, and DevOps, for successful HVIT implementation.

    Topics
    • HVIT and the Four Dimensions of Service Management
    • HVIT and the ITIL Service Management System
    • HVIT and the Digital Product Lifecycle
    • HVIT Organizations and People
    • HVIT Partners and Suppliers
    • HVIT Value Streams and Processes
    • HVIT External Factors
    • HVIT SVC and DevOps
    5.

    Learning Objective:

    Explore the key behaviors, methods, ethics, safety culture, lean culture, Toyota Kata, lean-agile-resilient-continuous practices, service-dominant logic, design thinking, and complex thinking relevant to High Velocity IT (HVIT), to enhance innovation, efficiency, and adaptability in IT service delivery.

    Topics
    • HVIT Key Behaviors and Methods
    • HVIT and Ethics
    • HVIT and Safety Culture
    • HVIT and Lean Culture
    • HVIT and Toyota Kata
    • HVIT and Lean-Agile Resilient Continuous
    • HVIT and Service-Dominant Logic
    • HVIT and Design Thinking
    • HVIT and Complex Thinking
    6.

    Learning Objective:

    Develop strategies for valuable investments in IT services, including using prioritization techniques, creating minimum viable products, understanding product or service ownership, implementing A/B testing, managing portfolios, and fostering relationships to optimize value for the service provider.

    Topics
    • Valuable Investments for the Service Provider
    • Using Prioritization Techniques
    • Creating Minimum Viable Products
    • Product or Service Ownership
    • A/B Testing for Valuable Investments
    • Portfolio Management to Achieve Valuable Investments
    • Relationship Management to Achieve Valuable Investments
    7.

    Learning Objective:

    Examine and apply key techniques such as Infrastructure as Code, loosely-coupled information system architecture, continual business analysis, continuous integration/delivery, Kanban, architecture management, business analysis, deployment management, service validation, testing, and software development for fast development, to improve agility and efficiency in software delivery processes.

    Topics
    • Overview of Techniques
    • Infrastructure as Code
    • Loosely-Coupled Information System Architecture
    • Continual Business Analysis
    • Continuous Integration and Continuous Delivery
    • Kanban
    • Architecture Management for Fast Development
    • Business Analysis for Fast Development
    • Deployment Management for Fast Development
    • Service Validation, Testing for Fast Development
    • Software Development and Management for Fast Development
    8.

    Learning Objective:

    Explore resilient operations concepts, including technical debt, chaos engineering, Definition of Done, version control, AIOps, ChatOps, Site Reliability Engineering, availability, capacity, performance management, problem management, service continuity, and infrastructure management, to enhance system reliability and operational efficiency.

    Topics
    • Resilient Operations Overview
    • Technical Debt and Chaos Engineering
    • Becoming Resilient - Definition of Done
    • Becoming Resilient - Version Control
    • Becoming Resilient - AIOps and ChatOps
    • Becoming Resilient - Site Reliability Engineering
    • Availability, Capacity and Performance Management
    • Becoming Resilient - Problem Management
    • Service Continuity and Infrastructure Management
    9.

    Learning Objective:

    Understand the concept of co-creating value and explore how service experience, relationship management, service design, and service desk operations contribute to co-creating value with customers, to enhance overall service delivery and customer satisfaction.

    Topics
    • Co-Creating Value Overview
    • Co-Creating Value Service Experience
    • Relationship Management to Co-create Value
    • Service Design to Co-create Value
    • Service Desk to Co-create Value
    10.

    Learning Objective:

    Examine the concept of assured conformance, including DevOps audit defense, DevSecOps practices, peer review, information security management, and risk management, to ensure compliance and mitigate risks in IT operations effectively.

    Topics
    • Assured Conformance Overview
    • DevOps Audit Defense and DevSecOps
    • Assured Conformance and Peer Review
    • Ensuring Conformance with Information Security Management
    • Ensuring Conformance Risk Management
    11.

    Learning Objective:

    Utilize sample papers effectively to prepare for exams and apply best practices for exam success, including time management, question analysis, and test-taking strategies.

    Topics
    • Using the Sample Papers
    • Exam Best Practices

    Exam Type:  

    Exam Format: Multiple Choice 

    Exam type: Closed Book 

    Exam Duration: 60 minutes 

    No. of Questions: 30 (multiple-choice questions) 

    Passing Criteria: 21 

    Passing Percentage: 70% 

    Certificate: Within 5 business days 

    Exam Fee: Inclusive of the price 

    Prerequisites

    • ITIL® 4 Foundation Certificate in IT Service Management or ITIL 4 Managing Professional Transition Certificate
    • A minimum of three years of IT managerial experience
    • In addition, the candidate must have attended an accredited training of the ITIL® 4 Leader: High-Velocity IT

    What Learners are Saying

    Completing the program has been an enlightening journey, and I am incredibly grateful for the knowledge, skills, and insights I have gained under your guidance.

    Trainer's dedication to excellence was evident throughout the training, from the comprehensive curriculum to the engaging delivery methods and the unwavering support of your instructors. The resources and materials provided were invaluable, and the hands-on exercises truly enhanced my learning experience.

    Moreover, the positive and encouraging environment fostered by trainer made every session enjoyable and motivating. Your commitment to the success of your students is truly commendable, and I feel confident that the skills I have acquired will significantly benefit me in my professional endeavors.

    Thank you once again for your outstanding training program. It has been a privilege to learn from such knowledgeable and passionate experts. I look forward to applying what I have learned and continuing to grow in my field.

    V
    Vishal Gaikwad

    Nice and Informative , especially trainer was knowledgeable and explanation of concepts along with examples and real time scenarios was awesome, this is apt for the best trainings and coach.

    V
    Vinay Kumar

    The team demonstrated exceptional expertise in the certification field, guiding me through the process with professionalism and clarity. They were always available to address any questions or concerns I had, providing timely and helpful support every step of the way. Thanks to their assistance, I was able to meet all deadlines and successfully achieve my certification.

    A
    Akshay Chhabra

    How Our Course Compares

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    On-Demand Videos

    Immersive Learning Experience

    Structured Curriculum

    Course Curated by Industry Experts

    Auto-Graded Assessments

    Lifetime Access to Courseware

    Course Creator

    Chris Ward
    Chris Ward

    IT and Project Management Expert

    Chris has been a Technical Instructor for 20+ years with certifications in CompTIA, Microsoft, Cisco, and more. Much of his experience has been as a PMP and ITIL® Expert/Managing Professional. Chris is a sought-after conference speaker and consultant in ITSM and a published author.

    Course Creator

    Chris has been a Technical Instructor for 20+ years with certifications in CompTIA, Microsoft, Cisco, and more. Much of his experience has been as a PMP and ITIL® Expert/Managing Professional. Chris is a sought-after conference speaker and consultant in ITSM and a published author.

    Chris Ward
    Chris Ward

    IT and Project Management Expert

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    Frequently Asked Questions

    ITIL® 4 HVIT Certification Training FAQs

    The training focuses on mastering the functioning of digital organizations and operating models in high-velocity information technology environments. It covers the fundamentals of high-velocity IT, strategies for managing digital transformation initiatives, optimizing service delivery speed and quality, implementing DevOps, Lean, and Agile methodologies, leveraging digital technologies, and aligning IT investments with organizational goals.

    The course includes 17+ hours of on-demand videos, providing comprehensive coverage of key concepts. You will receive official courseware from Axelos, the governing body for ITIL® certifications. Exam registration assistance is also provided to help navigate the process. For exam preparation, 4 mock exams are included to simulate the exam environment and assess readiness. These materials ensure a thorough understanding of high-velocity IT concepts and effective preparation for the ITIL® 4 High Velocity IT (HVIT) certification exam.

    To prepare for the exam, ensure you have the ITIL® 4 Foundation Certificate in IT Service Management or the ITIL® 4 Managing Professional Transition Certificate, along with a minimum of three years of IT managerial experience. Attend an accredited training for the ITIL® 4 Leader: High-Velocity IT to gain the necessary knowledge and skills.

    The course covers the fundamentals of high velocity IT, managing digital transformation initiatives, optimizing service delivery speed and quality, implementing DevOps, Lean, and Agile methodologies, leveraging digital technologies, and aligning IT investments with organizational goals.

    The exam format is multiple-choice, with a duration of 60 minutes. It is a closed-book exam with 30 questions, and the passing criteria are to answer at least 21 questions correctly, achieving a passing percentage of 70%.

    Upon passing the exam, you will receive your certificate within 5 business days. The exam fee is inclusive of the course price, and you will have demonstrated your proficiency in mastering high-velocity IT and its importance in modern business environments.

    Other FAQs

    Yes, you will experience KnowledgeHut's immersive learning in an on-demand format. This will include e-learning material to help you:

    • LEARN with recall quizzes, interactive ebooks, and case studies
    • ASSESS your skills progression with diagnostic, module-level, and final assessments
    • PRACTICE with real-world simulations and Cloud Labs
    • GAIN INSIGHTS with real-time reports and analytics on how you're progressing, your learning challenges, and suggestions of sections to revisit to build competency in the required areas.

    Yes, our online course is designed to give you flexibility to skill up as per your convenience. The course is delivered in a Self-Paced mode so that you can balance your work and learning as per your schedule.

    Yes! Upon passing this online course, you will receive a signed certificate of completion from upGrad KnowledgeHut. Thousands of upGrad KnowledgeHut alumni use their course certificate to demonstrate skills to employers and their networks.

    upGrad KnowledgeHut’s online courses is well-regarded by industry experts, who contribute to our curriculum and use our tech programs to train their own teams.

    You can cancel your enrolment and receive refunds in line with our Cancellations and Refunds policy found at https://www.knowledgehut.com/refund-policy. 

    Yes, it does! In the unlikely event that you are not satisfied with the course, and you wish to withdraw within the first seven days, we’ll issue a 100% refund. Refer to our Online Self-Paced Courses Refund Policy for more details.

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