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Metrics that Matter Improving Product Outcomes Microcredential Course

Empower agile teams with meaningful metrics that improve forecasting and delivery success.

Top-Rated 813+ Learners
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  • This course is provided by Scrum Alliance

  • upGrad KnowledgeHut is a Licensed Training Partner (LTP) of Scrum Alliance

  • Two-Year Professional Membership

  • Authorized Curriculum

  • Certified Scrum Trainers (CSTs)

  • Global Recognition

  • Hands-On Practice

  • Career Tools

  • Premium Resources

    Prerequisites

    No prior experience is needed to take Metrics that Matter: Improving Product Outcomes Course


    What You Will Learn

    • Practical understanding of agile metrics and their real-world applications
    • Tools to improve forecasting and delivery predictability
    • Techniques to measure outcomes instead of activities
    • Guidance on selecting the right metrics for team success
    • Strategies to communicate metrics effectively to stakeholders
    • Skills to interpret data and drive informed decisions
    • Insights to support continuous improvement in agile teams
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    The KnowledgeHut Edge

    Superior Outcomes

    Focus on skilled-based outcomes with advanced insights from our state-of-the art learning platform.

    Immersive Learning

    Go beyond just videos and learn hands-on with guided exercises, projects, assignments and more.

    World-Class Instructors

    Course instructors and designers from top businesses including Google, Amazon, Twitter and IBM.

    Real-World Learning

    Get an intimate, insider look at companies in the field through real-world case studies.

    Industry-Vetted Curriculum

    Curriculum primed for industry relevance and developed with guidance from industry advisory boards.

    Continual Support

    Learn better with support along the way. Get 24/7 help, stay unblocked and ramp up your skills.

    Curriculum

    1.

    In this module, you will explore the purpose and importance of metrics in agile environments. Through engaging content and practical exercises, you will learn how to interpret data, apply it to real-world scenarios, and measure success. This foundational knowledge will empower you to harness the power of metrics to support agile ways of working.

    Upon completion of this module, you will be able to:
    • Define metrics and determine their purpose in understanding and improving outcomes.
    • Identify the key reasons behind agile metrics, including how they support agile principles and practices.
    • Explain typical use cases for metrics and their impact on behavior and results in agile contexts.
    2.

    In this module, you will discover the core principles that guide the effective use of metrics when working in an agile way. The primary learning objective in this module is to understand the key reasons behind using metrics in a way that supports agile principles and practices. We'll explore how a shift in mindset transforms metrics from tools of control to enablers of learning and continuous improvement. 

    Upon completion of this module, you will be able to:
    • Classify given agile metrics according to their type along different dimensions: Team vs. organizational, Leading vs. lagging, and Activity/output/outcome/impact.
    • Explain how to enrich quantitative agile metrics with qualitative indicators to gain deeper insights.
    • Distinguish which agile metrics are used for analysis, monitoring, motivation, and prediction.
    • Identify and justify the most appropriate set of agile metrics to track progress for a given team context, project goals, and desired outcomes.
    3.

    In this module, you will focus on practical application, building on your understanding of principles behind using metrics in an agile context. You'll discover how to identify key metrics, explore their typical uses, and understand their impact on agile teams.

    Upon completion of this module, you will be able to:
    • Understand how to apply metrics in daily work and collaborative settings to improve individual and team processes.
    • Explore how to effectively communicate metrics to diverse stakeholders by tailoring presentations and adhering to ethical data visualization practices.
    • Translate metric data into actionable decisions by interpreting trends and identifying root causes.
    • Reflect on past reporting practices to identify areas for improvement and foster continuous refinement of communication strategies.
    4.

    In this final assessment, you’ll demonstrate your ability to interpret and apply key metrics in an agile context. Your responses will show how well you can connect the concepts from the course to practical, real-world situations, helping you reinforce your knowledge and prepare to use these skills confidently.

    FAQs

    Training Partner

    upGrad KnowledgeHut is a Scrum Alliance Licensed Training Partner (LTP), meaning every course is officially authorized, led by a Certified Scrum Trainer (CST), and meets rigorous global standards. You get hands-on workshops, real-world simulations, access to a thriving global agile community and a certificate recognized by employers worldwide.

    About Course

    A Microcredential course is a short, focused training program designed to help learners quickly gain specialized skills or knowledge in a specific subject area. These courses provide practical, industry-relevant learning that can be completed in a flexible and efficient format.

    Microcredentials are a valuable way to continuously build new skills without committing to long-term certification or degree programs. They allow individuals and teams to stay current with evolving industry trends and technologies.

    Microcredential courses focus on developing targeted expertise in specific areas, helping you build skills that can be applied immediately in your professional role.

    Learners can choose formats that fit their schedules, including live instructor-led sessions or on-demand learning options.

    Yes. Microcredential courses are typically more affordable than traditional certifications or degree programs, making them an accessible option for professional development.

    Most Microcredentials can be completed in just a few hours, allowing you to gain new competencies quickly rather than over weeks, months, or years.

    Yes. These credentials are validated by Scrum Alliance, a globally recognized credentialing body, providing credibility and professional recognition.

    Microcredential courses emphasize real-world application, enabling learners to immediately use new skills and knowledge in their work.

    Yes. Microcredentials are stackable, meaning you can combine multiple courses to create a broader, more comprehensive learning pathway.

    Yes, it does! In the unlikely event that you are not satisfied with the course, and you wish to withdraw within the first seven days, we’ll issue a 100% refund. Refer to our Online Self-Paced Courses Refund Policy for more details.

    Yes, you will experience KnowledgeHut's immersive learning in an on-demand format. This will include e-learning material to help you:

    LEARN with real-world simulations

    PRACTICE with learning labs

    GAIN INSIGHTS with real-time reports and analytics on how you're progressing, your learning challenges, and suggestions of sections to revisit to build competency in the required areas.

    Yes, our online course is designed to give you flexibility to skill up as per your convenience. The course is delivered in a Self-Paced mode so that you can balance your work and learning as per your schedule.

    Yes! Upon passing this online course, you will receive a signed certificate of completion from KnowledgeHut. Thousands of KnowledgeHut alumni use their course certificate to demonstrate skills to employers and their networks.

    More than the certificate, however, you will get to showcase your newly acquired skills by working on real-world projects and adding these to your portfolio. KnowledgeHut’s online courses is well-regarded by industry experts, who contribute to our curriculum and use our tech programs to train their own teams.

    You can cancel your enrolment and receive refunds in line with our Cancellations and Refunds policy found at https://www.knowledgehut.com/refund-policy. 

    Please make sure that your computer meets the following software and system requirements: 

    • Software Requirements: Internet browser
    • System Requirements: Windows or equivalent environment with Internet browser and high-speed Internet connectivity.

    Microcredentials and Certifications are both offered by Scrum Alliance, there are a few distinct differences between these offerings. One is not better than the other whether you pursue a certification or a microcredential will depend on your learning needs, your role, the amount of time you have available to commit etc.


    FeaturesMicrocredentialCertification
    ValidityLifetime validityTwo years (needs renewal)
    FocusHighly specific skill/topicFoundational expertise, comprehensive
    DurationUp to 8 hoursMulti-day intensive
    FormatOn-demand or LiveLive online or in-person


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