PMP® Certification Training in Penang, Malaysia

Globally recognized and demanded, the PMP certification demonstrates to employers, clients and colleagues that a project manager possesses project management knowledge, experience and skills to bring projects to successful completion.  

As the demand for skilled project managers is at a critically urgent level, the PMP certification empowers you with the professional skills necessary to lead project teams and achieve successful project results.  The PMP certification course enables you to: 

• Validate your commitment to continued excellence and quality. 
• Demonstrate your proficiency in project management. 
• Grow your career in project management with confidence.  
• Enhance your salary (Year after year, the PMP certification has garnered global recognition and commanded a higher salary for certified individuals over non-certified individuals). 
• Enable you to network with industry leaders and Agile professionals 
• Begin your project management journey to advanced certifications like PMI Agile Certified Practitioner (PMI-ACP)®, PMI Risk Management Professional (PMI-RMP)® and others. 
• Give your career a boost and make you eligible for best roles in top companies globally. 
• Enhance your versatility and expand your skillset through rigorous training and coursework.

The new PMP course has been thoughtfully designed to make you a skilled Project Manager. You will be equipped with all the tools and techniques to design, organize, execute and complete projects within the set deadlines and allocated budget. By the end of the course, you will be equipped with the skills to: 

• Value servant leadership
• Measure training outcomes
• Maintain team and knowledge transfer
• Assess behaviour with the help of personality indicators
• Examine the personality indicators and check the emotional needs of stakeholders
• Assess opportunities to deliver value incrementally
• Subdivide the tasks into modules and find the Minimum Viable Product
• Coordinate with other projects and other operations
• Recommend a project methodology or approach(agile/hybrid/predictive)
• Use iterative incremental practices throughout the project lifecycle(Lessons learned/ Stakeholder Engagement)
• Confirm approach for knowledge transfers
• Classify compliance categories
• Determine potential threats to compliance
• Use methods to support compliance
• Analyze the consequences of noncompliance
• Determine the necessary approach and action to address the compliance needs(risk/legal)
• Measure the project compliance
• Evaluate delivery options to demonstrate the value
• Assess organizational culture
• Manage conflicts within and across teams 
  
• Motivate and build high-performance teams 
• Become a sought-after Project Manager, Program Manager or Portfolio Manager. 

The workshop is aimed at project managers, aspiring project managers and anyone who manages projects. It is also relevant to other key staff involved in the design, development and delivery of projects, including: 

• Mid-Level and Senior Project Managers 
• Project Coordinators 
• Project Analyst 
• Project Leaders 
• Product Managers 
• Program Managers 
• Project Sponsors 
• Team Leaders 
• Anyone who wishes to build-up knowledge in agile and hybrid approaches 

Software Requirements  

• Internet browser  
• MS Word or Notepad for Case Study  

System Requirements  

• Windows or equivalent environment with Internet browser and high-speed Internet connectivity. 

There are no prerequisites to attend the course. Anyone interested who wishes to build-up knowledge in project management, agile and hybrid approaches will benefit from the course. 

Once you have mastered PMP, you can consider the certifications below: 

• PMI Agile Certified Practitioner (PMI-ACP®) 
• PMI Risk Management Professional (PMI-RMP®) 
• PMI Scheduling Professional (PMI-SP®) 
• PMI Professional in Business Analysis (PMI-PBA®) 
• Portfolio Management Professional (PfMP®) 

PMP certifications are offered by Project Management Institute, Inc. (PMI®), the accrediting body for PMP certification. 

KnowledgeHut’s partnership with PMI dates back to 2011 when it became a Registered Education Provider (R.E.P.). As a result of meeting rigorous standards for training quality and effectiveness over the years, KnowledgeHut has now achieved Premier Authorized Training Partner (ATP) status with PMI.  

You cannot take the PMP exam without undertaking 35 hours of project management education, either as a self-paced e-learning or live instructor-led training from an Authorized Training Partner (ATP) of PMI, like KnowledgeHut.

To fulfil eligibility requirements for the PMP exam, you must fulfill the following: 

EDUCATIONAL BACKGROUND:

• Secondary Degree (high school diploma, associate’s degree or global equivalent), OR
• Four-year Degree (bachelor’s degree or global equivalent), OR
• Bachelor's or Post-Graduate degree from a GAC accredited program (bachelor’s degree or master's or global equivalent).
  

PROJECT MANAGEMENT EXPERIENCE:

• Minimum five years/60 months unique non-overlapping professional project management experience, OR
• Minimum three years/36 months unique non-overlapping professional project management experience, OR
• Minimum two years/24 months unique non-overlapping professional project management experience.

PROJECT MANAGEMENT EDUCATION: 

• 35 contact hours of formal education, unless you are an active CAPM holder.

Some find the application process for the PMP exam to be quite complex. When you enrol for a PMP certification training program with KnowledgeHut, you'll benefit from step-by-step guidance by a KnowledgeHut in-house SME on your PMI® registration and membership as well as your application review and submission. The expert will hand-hold you through the entire process, so that you can focus on what matters - your exam preparation. In addition to this, you’ll also benefit from a 100% money-back guarantee.

Here are the ten steps to get PMP certified: 

Step 1: Confirm your eligibility to become a PMP certified project manager before proceeding.

Step 2: Register on the PMI® website, or become a PMI® member and member of your local chapter.

Step 3: Undertake 35 hours of PMP Training from an Authorized Training Partner (ATP) like KnowledgeHut to earn 35 PDUs (PMI’s Education requirement).

Step 4: Check out the PMP classroom training schedules & dates to find a suitable session that meets your requirements.

Step 5: Sign up for the PMP Exam by filling the PMI® application form and submit it to PMI® for approval.

Step 6: Once your online application has been determined to be complete, PMI will send your eligibility code, requesting payment.

Step 7: Pay the credential fee payment ($405 for PMI members; $555 for non-members). 

Step 8: Schedule your PMP exam on the PMI® app, my.pmi.org; you can choose to take the exam at a Pearson VUE test center or via the online proctored testing solution.

Step 9: Develop a detailed study plan and study hard; study the PMBOK® Guide thoroughly a few times, as it is one of the primary references for the Exam.

Step 10: Appear for the exam with the required documents and aim for at least 80% or higher (this is a guideline rather than a rigid pass percentage criterion as PMI have not published the pass score in recent times).

You will get detailed information about applying for the PMP exam in PMI’s PMP Handbook. The handbook provides information on all testing modalities, policies and procedures for obtaining and maintaining the PMP certification. You will find tips and important information on the certification process including the Continuing Certification Requirements (CCR) program. 

You do not need to earn all 35 contact hours from one project management course. However, it is more structured to acquire all the project management knowledge from a single course that focuses on the latest PMBOK® Guide framework.  

Yes, you should have completed the 35 PMP contact hours before submitting your PMP application. Yes. You would need to enter the course details together with the date of completion on the PMP application form before submitting. 

The PMBOK® Guide refers to PMI's Guide to the Project Management Body of Knowledge® , PMI’s flagship publication which is a fundamental resource for effective project management in any industry.

The book includes The Standard for Project Management. The standard is the foundation upon which the vast body of knowledge builds, and the guide serves to capture and summarize that knowledge.

The latest version is the Seventh Edition, published in July 2021.

The PMBOK® Guide is a great resource and an extremely useful one to prepare for the PMP exam. The PMP exam tests your understanding of project management from PMI’s perspectives, which the PMBOK Guide captures in a very organized and systematic way. 

Yes, you will receive a course completion certificate from KnowledgeHut on successfully completing the course.  

The time it will take you to get PMP certified depends on your effort and capability as well as your experience and qualifications. To be eligible for the PMP exam, you need to meet the experience and education requirements, and pass the PMP examination, a 180-question, multiple-choice exam. Along with fulfilling eligibility requirements, professionals typically take between 2 to 4 months to prepare for the exam.

The PMP certification status can be verified via PMI’s Certification Registry. However, inclusion in the registry is voluntary, so not all certification holders may be listed.

To verify a certification holder's status, enter an individual's last name/surname in the search field and a list of matches will be displayed.

Renewing your certification enables you to demonstrate your commitment to continuing professional development. It also demonstrates the value of your knowledge in project management to employers, peers and colleagues.  

Below are the steps to renew your PMP certification. 

• Acquire 60 PDUs for every 3-year cycle. 
• Enter your PDUs in the online CCR system (CCRS). 
  
• Pay the renewal fee according to the instructions mentioned on the renewal reminder notification from PMI. 

Ways to earn PDUS; 

• Through education you can earn a maximum of 35 PDUs 
• Giving back to the PMI will get you a maximum of 25 PDUs. Volunteering activities, working as project management professional and generating knowledge are some ways to give back to the PMI.  

PDUs are Professional Development Units issued by the Project Management Institute®. They can be earned by completing educational training or learning opportunities, which serve to validate your participation and continued proficiency in the principles and practices of project management. 

PDUs are the measuring unit used to quantify your professional development as part of the PMI’s Continuing Certification Requirements (CCR) program. 1 PDU = 1 hour of learning/activity. 

PDUs recognize your dedication to the project management world through the award of credits for every educational effort you make throughout your career. PDUs are offered by the PMI®, and every PMI certification, except the CAPM®, requires you to earn a specific number of PDUs per three-year certification cycle.  

You will be eligible for 35 PDUs on course completion that can be used for recertification from PMI® Inc. 

You can earn PDUs by attending training programs offered by PMI Authorized Training Partners or by organizations or universities. Whenever you attend a PMI congress, webinar, conference or any other event or indulge in self-directed learning, you can earn PDUs. 

You can start earning and recording PDUs as soon as you earn a PMI certification. Any activities you have completed before earning your certification will not count as PDUs for your newly acquired certification. 

Yes, you can transfer PDUs to your next certification cycle if you have earned PDUs above the required total of 60 for PMP, in the last year of your 3-year certification cycle. The PDUs you earned in the first two years cannot be utilized in a future cycle. Further details can be found in the PMP Handbook.  

No, you do not need to submit any supporting documentation to report new PDUs. However, it is recommended that you keep a folder of all PDU-related documentation handy for at least 18 months post your Continual Certification Requirement (CCR) cycle, so it is readily available should you be randomly selected for an audit. 

You can find out more about PDUs in PMI’s FAQs. 

The submission of a PMP exam application indicates your agreement to comply with PMI’s terms of the audit process. All applications are subject to an audit, although only a percentage of applications are selected for audit.  

The purpose of the audit is to enhance the credibility of the certification programs and maintain the high standard established. 

KnowledgeHut is right by your side throughout your certification process. Right from your enrollment for the PMP training program, you will receive comprehensive assistance for PMI registration and membership and review and submission of your PMP exam application. 

Should your application get selected for the audit process, you will have 90 days to gather and submit all certificates and documentation to substantiate your project management experience and project management-related education; proper verification for the project experience listed in the application must be provided. A KnowledgeHut expert will guide you through every step to ensure application and exam success. All you need to do is focus on your exam preparation.

You would need to submit: 

1. Copies of your diploma/global equivalent 
2. Signatures from your supervisor(s) or manager(s) from the project(s) recorded in the experience verification section of the application 
3. Copies of certificates and/or letters from the training institute(s) for each course recorded on the application to meet the required contact hours of project management education 

You have 90 days to submit the requested documentation. Provided you submit all the necessary documentation to meet the terms and requirements of the audit process, the audit should take just about five to seven business days to complete. 

If selected for audit, you may not continue with the certification process until you have complied with the audit requirements. The completed audit forms can be sent by regular postal mail or express courier service, to the address below. All materials must be sent at one time, in one envelope.  

• PMI 
• Attn: Certification Audit 
• 14 Campus Blvd. 
• Newtown Square, PA 19073-3299 USA 

If a PMP audit fails, PMI’s Certification Department will take further actions depending on the specific case. 

You will need to get a colleague, peer, client or sponsor verify programs and/or projects that you were the manager or supervisor for. The person would need to have sufficient knowledge of the project to be able to verify your project management experience. 

No, PMI will retain the documentation submitted as per its internal auditing procedures. 

Yes, audit materials are completely confidential, and PMI will not be sharing this with any third parties unless legally required to do so. 

You can find more information about the audits in the PMP Handbook. 

The exam is conducted by PMI®. KnowledgeHut is an Authorized Training Partner of PMI. 

Yes, once you pay the PMP Certification fee or complete the PMP application audit, you will receive an approval email/audit verification confirmation email from PMI®. This email consists of your PMI® Eligibility ID which you will need to schedule your PMP exam at the Pearson VUE website. 

Note: You can also recover your PMI® Eligibility ID on the my PMI® section of the PMI® website in case you lose the email. 

To fulfil eligibility requirements for the PMP exam, you require: 

EDUCATIONAL BACKGROUND: Secondary Degree (high school diploma, associate’s degree or global equivalent) OR Four-year Degree (bachelor’s degree or global equivalent) OR Bachelor's or Post-Graduate degree from a GAC accredited program (bachelor’s degree or master's or global equivalent);

PROJECT MANAGEMENT EXPERIENCE: Minimum five years/60 months unique non-overlapping professional project management experience OR minimum three years/36 months unique non-overlapping professional project management experience OR minimum two years/24 months unique non-overlapping professional project management experience;

PROJECT MANAGEMENT EDUCATION:  35 contact hours of formal education unless you are an active CAPM holder, minimum three years/36 months unique non-overlapping professional project management experience and 35 contact hours of formal education unless you are an active CAPM holder.

The experience and education requirements for the exam can be quite confusing. When you enrol for a PMP certification training program with KnowledgeHut, you'll benefit from step-by-step guidance by a KnowledgeHut in-house SME on your PMI® registration and membership. The expert will hand-hold you through review and submission of your PMP exam application, so you can focus on what matters - your certification. In addition to this, you’ll also benefit from a 100% money-back guarantee.

You can take your PMP exam either at a Pearson Vue Test Center or via an Online Proctored Test by following these steps: 

• Step 1: Log in to www.PMI.org and then move to ‘Review Application Status’ under myPMI® section. Click on ‘Schedule Exam’. 
• Step 2: You’ll be redirected to your Pearson VUE account.  
• Step 3: The landing page of your Pearson VUE account comprises of a space where you need to search the name of your testing program. For PMP, you need to search for PMI® - Project Management Institute. 
• Note: Before scheduling, rescheduling, or canceling an exam, it is mandatory for you to select your testing program, or you can also choose to contact one of the customer service representatives. 
• There is another way to find and select your testing program. You can find a list of all test sponsors on the landing page of your Pearson VUE account by clicking on ‘A to Z list of all programs’. 
• Step 4: In the next step, click on ‘P’ to find PMI® (Project Management Institute) which is the test sponsor or testing program name for PMP exam. 
• Step 5: Clicking on PMI® - Project Management Institute will take you directly to a landing page where you need to use your unique PMI® eligibility ID to log in. 
• Step 6: Now you need to choose between Center Based Test (CBT) or Online Proctored Test (OP) option. 

On selecting CBT option: 

• Step 7.1: Select the booking method for your PMP exam. You need to select the ‘I will be scheduling for a future date at a test center’ option and then click on ‘Next’. 
• Step 7.2: Clicking on ‘Next’ will take you to the View Testing Policies page where you need to review the testing policies and then click on ‘Schedule this exam’. 
• Step 7.3: Choose the test center, date, and time for your PMP certification exam.  
• Step 7.4: Once you choose your test center, date, and time, review the appointment and then click on ‘Proceed to Checkout’. 
• Step 7.5: Just follow the steps and click on Submit Order which will confirm your appointment. 
• Step 7.6: On completion of the process, you will receive a confirmation mail from Pearson VUE. 

On selecting Online Proctored Test: 

• Step 8.1: Select the Online Proctored Test option for your PMP certification exam, you need to read and agree to the online proctoring policies and then click ‘Next’. 
• Step 8.2: You’ll come across the exam and language aid. First, click on ‘View Testing Policies’ and then click on ‘Schedule This Exam’. 
• Step 8.3: As you will be taking the exam from home, you don’t need to select any exam center. Select the time of the exam once you select the date. Schedule your PMP exam at any time between Tuesday and Saturday. 
• Step 8.4: Review your appointment details once you make the selection and then click on ‘Proceed to Checkout’. 
• Step 8.5: Follow the next steps and then click on ‘Submit Order’. 
• Step 8.6: Once your appointment is confirmed, you will receive a confirmation mail from Pearson VUE. 

While submitting an application, you don’t need to send in any documentation. However, if you are selected for a random audit, you will need to send your supporting documentation. To find out more about PMI's audit process, refer to the PMP Handbook and the audit FAQs. 

PMI’s PMP Application Checklist is a handy checklist to ensure you’re following PMI guidelines as follows: 

• Project entries should represent professional project work experience only.  
  
• All projects to be listed individually. Multiple projects not to be entered together. 
  
• True title of the project or basic descriptor of the project purpose should be used. 
  
• Each project descriptions should be high level summaries of the project. 
  
• Project entries should not include routine, operational, or administrative tasks and responsibilities. 
  
• Number of team members who participated in this project and the budget for the project should be accurate. 
• If selected for the PMI audit process, proper verification for the project experience listed in the application must be provided. 

Some find the application process for the PMP exam to be quite complex. When you enrol for a PMP certification training program with KnowledgeHut, you'll benefit from step-by-step guidance by a KnowledgeHut in-house SME on your PMI® registration and membership as well as your application review and submission.

PMI conducts random audits of the applications to ensure the credibility of the certification program and of the certification holders. If your application is selected for the audit process, you will have 90 days to gather and submit all certificates and documentation to substantiate your project management experience and project management-related education; proper verification for the project experience listed in the application must be provided.

A KnowledgeHut expert will hand-hold you through the entire process, enabling you to focus on what matters - your exam preparation. In addition to this, you’ll also benefit from a 100% money-back guarantee.

The latest PMP exam was rolled out by the Project Management Institute (PMI®) on January 2, 2021.

The latest (2021) PMP certification exam pattern is as follows: 

• Number of questions: 180 (the previous exam was 200, but the same number of questions will be scored)
• Time: 230 minutes
• Breaks: One additional break for a total of two 10-minute breaks for computer-based tests; no scheduled breaks for paper-based exams.
• Question type: Combination of multiple-choice, multiple responses, matching, hotspot and limited fill-in-the-blank. See prototype questions for examples.
  
• Difficulty level: The questions are populated as per the difficulty level. The questions are randomized so that no two candidates will get similar questions. The easier the question, the higher the passing score determinant and the higher or tougher the question, the easier the passing score. 
• Domains covered: While the old exam focused mainly on the stages of a project, the new one encompasses everything and everyone involved, namely:

1. PEOPLE – 42% of items on the exam, emphasizing the skills and activities associated with effectively leading a project team. 
   
2. PROCESS – 50% of items on the exam, reinforcing the technical aspects of managing a project.
   
3. BUSINESS ENVIRONMENT – 8% of items on the exam, highlighting the connection between projects and organization strategy.

The exam will include content that spans the value delivery spectrum, including predictive, agile and hybrid approaches. 

You can learn more about the 2021 PMP Exam Content Outline here.

The new examination blueprint detailing the percentage of questions contained in each project management process group is as follows: 

• People: 42%  
• Process: 50% 
• Business Environment: 8% 

More details can be found in the PMP New Examination Content Outline – Jan 2021 

PMI® rolled out new changes to the PMP exam based on thorough research into how the project management profession has evolved since the last changes made in 2015. Three significant changes include:

1. PMP Exam Format

The new exam is comprised of 180 questions, which need to be answered within 230 minutes (one additional break for a total of two 10-minute breaks for computer-based tests; no scheduled breaks for paper-based exams). Questions will be a combination of multiple-choice, multiple responses, matching, hotspot and limited fill-in-the-blank.

2. PMP Exam Content

While the old exam focused mainly on the stages of a project, the new one encompasses everything and everyone involved, namely:

PEOPLE – 42% of items on the exam, emphasizing the skills and activities associated with effectively leading a project team. 

PROCESS – 50% of items on the exam, reinforcing the technical aspects of managing a project.

BUSINESS ENVIRONMENT – 8% of items on the exam, highlighting the connection between projects and organization strategy.

3. Exam Preparation

Through its Authorized Training Partners (ATP), PMI is making available its digital resources for exam preparation. When you enrol for KnowledgeHut's PMP training, you will receive comprehensive exam preparation support.

You can learn more about the 2021 PMP Exam Content Outline here.

PMI takes about 5 days to carry out an Application Completeness Review. If selected for the audit process, you will have 90 days to submit your audit materials. PMI processes audit materials within 5 to 7 days.  

There is no re-evaluation for the PMP exam. However, if you fail you can attend the exam again. Ensure that you use the remaining two attempts within a year of your eligibility period. If you don’t, you cannot fill the PMP exam application form for a year. If you still fail the remaining two attempts, you have to wait for a year from your last exam attempt before you can re-apply and write the exam. 

You can retake the exam if you fail, provided your next attempt is within your eligibility period of 1 year.

If you have already passed the test, you will not be able to take it again to receive a better score.   

Your web-based exam results will be visible to you immediately upon completion of the exam.  

You can attempt the exam a maximum of 3 times within your eligibility period of 1 year.

Yes, PMI has published official samples of the latest 2021 PMP Exam. Refer prototype questions for examples.

Getting high-quality training for your PMP certification is much more than listening to lectures from an instructor. As the PMP exam can be quite challenging, it is essential that you have sufficient study resources at your disposal. At KnowledgeHut, we offer the most comprehensive and highest quality training material available and will soon be adding more.

In addition to digital resources from PMI, you can practice for the PMP exam with three Mock Exams. Our mock exams are in-depth tools intended to help you identify areas of weakness. Identify where you stand with regard to the exam and determine areas of focus for your study.

The exam file is made available the last day of class on your learning experience platform. The mock exams auto-grade your answers while providing score breakdowns by domain and task areas.

The PMI Certification Digital Bade Program allows you to easily share verified proof of your distinguished PMI certification wherever and whenever you choose. PMI has partnered with Acclaim to provide you with a digital badge that displays your professional qualifications and achievements. Your badge also comes with valuable job market information to help you advance your career. 

A digital badge helps you authenticate and display your certification, skills and qualifications. It provides information on:  

• when the certification was earned 
• key skills associated with the certification 
• what it takes to qualify for the certification 
• the work you do to actively maintain the certification 

You can share your badge on LinkedIn, Facebook, Twitter, in an email signature or embed it in a website.  

You will receive an email from Acclaim within two weeks of earning your certification. The mail will  notify you that PMI has issued you a badge. On clicking the Accept button in the email, you will be taken to the Acclaim website where you will be able to create an account and claim your badge. 

If you don’t receive an email from Acclaim within two weeks of earning your certification or need support, contact support.youracclaim.com. 

The PMP Certification workshop at KnowledgeHut is delivered through PRISM, our immersive learning experience platform, via live and interactive instructor-led training sessions. 

Listen, learn, ask questions, and get all your doubts clarified from your instructor, who is an experienced practitioner.   

Our PMP trainers are experienced project management professionals and experts who have immense experience in leading, applying, coaching, and teaching about project management. 

Our dedicated team of coaches deliver training on par with the standard of excellence as set out by PMI. Every candidate receives the same high-quality content irrespective of the trainer and the location. They help you further develop the competencies and skills you need to make a difference in your organization.  

Currently, our PMP courses are delivered through live interactive virtual classrooms and can be structured over two days or more.  

Our course focuses on interactive learning. Most class time is dedicated to hands-on exercises, lively discussions, and team collaboration, all facilitated by the trainer who is an experienced PMP practitioner. The focus is on finding practical solutions to real-world scenarios in various projects environments, both big and small.  

Software Requirements  

• Internet browser  
• MS Word or Notepad  

System Requirements  

• Windows or equivalent environment with Internet browser and high-speed Internet connectivity

Yes, your course material will be provided in advance. You will receive an email with a link to set your password a few days in advance of the scheduled course. Once you log in to PRISM, you will have access to the study plan and all the course material.  

The course material comprises of the course schedule or study plan, workbooks and all relevant assignments, assessments, or case studies. 

The sessions would be auto recorded on PRISM, subject to permission by PMI® and the DA Trainer. Based on the permissions, you would have lifetime access to the video recordings of the sessions as well. 

No, you will not yet be able to join the training through phone or tab. Please be prepared to join the training on your laptop or desktop.  

If you get disconnected during the training, you will have the option to re-join within about half an hour subject to accreditation body guidelines and the instructor’s preference. 

Our workshops are currently held online and anyone with a stable internet from anywhere across the world can benefit from this to get PMP certified.  You can check out the schedules here:

You will receive a registration link from PRISM to your e-mail id. You will have to set your password, log in to our Immersive Learning Experience platform and start your learning journey.  

If you miss a class, you can access the class recordings from PRISM at any time. At the beginning of every session, there will also be a 10-12 minute recapitulation of the previous class.  

This is a live instructor led training where you will be coached by PMP experts.   

We currently use the Zoom platform for video conferencing and will soon be adding more integrations with Webex and Microsoft Teams. However, all the sessions and the recordings will be available right from within our learning platform. Learners will not need to wait for any notifications or links or install any additional software.    

Yes, there are other participants who actively participates in the class remotely.  They can attend online training from office, home, or any other suitable place.   

In case of any queries, our support team is available to you 24/7 via the Help and Support section on PRISM. You can also reach out to your workshop manager on your workshop group messenger.   

Unlimited number of attempts are permitted for quizzes. Assignments can be retaken for the specified number of attempts.   

Should you have any more questions, please email us on support@knowledgehut.com and we will be happy to get back to you.   

With our 100% Satisfaction Guarantee policy, you are assured of the highest standards of quality. At KnowledgeHut, we strive to ensure that your learning experience with us is beyond reproach. However, if for any reason your expectations are not met, we will refund the course fee in accordance with our 100% Satisfaction Guarantee policy. 

Note*:  In case of refunds, it will be credited back to your account within 10-15 business days of the refund request.   

Yes, you can switch your start date with prior notice of at least 24 hrs and subject to availability in the desired batch.   

Yes, we have a 100% money-back guarantee and as with everything we do at KnowledgeHut, you get a 100% Satisfaction Guarantee.

With our comprehensive exam preparation support combined with your diligent efforts, we're sure that you'll pass the PMP certification exam. If not, we'll gladly reimburse the course fee to you. Here's how the KnowledgeHut Money-Back Guarantee works:

• The first exam must be taken within 45 days of the PMP 35-hour training.
• If unsuccessful in the first attempt, you may retake the KnowledgeHut training (for free) as many times as you like.
• If unsuccessful in the second attempt, you MUST retake our KnowledgeHut class (you will not be charged) before taking the exam a third time.
• The third attempt must be taken within 30 days of the retaken class.
• If you fail even in the third exam attempt, please go ahead and share the payment proof of your PMP exam registration (third attempt) with us and we'll reimburse the entire class cost in full to you.

Our goal is to have you pass the exam the very first time. And our commitment to you is that KnowledgeHut will be available for guidance every step of the way.

Yes, we have scholarships available for students and veterans with grants that can vary up to 50% of the course fees.   

To avail scholarships, please get in touch with us at support@knowledgehut.com. The team shall send across the forms and instructions to you. Based on the responses and answers that we receive, our panel of experts decides on the Grant. Please note that the entire process could take about 7 to 15 days. 

Yes, group discounts are available and apply to groups as small as three (3) participants. The more participants that attend a training course, the greater the discount. By registering in groups, you can typically save up 20% to 30% on the course fee. For more details, please check out the upcoming schedules. 

Yes, instalment options are available for payment of course fees. To avail the instalment option, please get in touch with us at  support@knowledgehut.com. The team will explain how the instalments work and provide timelines for your case.   

Usually,  the number of instalments varies from 2 to 3,  but the full amount must be paid before you complete the course.