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The ITIL® Foundation Certification introduced us to the basics of the ITIL® framework, and the Intermediate levels provided a deeper focus on IT Service Management. The next step in the ITIL® suite of ongoing excellence is the ITIL® Practitioner certification that helps professionals to understand how to adopt and adapt this ITSM system to support business objectives. By covering the three key areas crucial for success of improvement initiatives, namely Organizational Change Management, Communication and Measurement and Metrics, ITIL® Practitioner offers a comprehensive method to carry out Continual Service Improvement (CSI) to deliver value and maintain global quality benchmarks.
KnowledgeHut, which is an ATO of PEOPLECERT for ITIL® trainings brings you a full-fledged course that will familiarize you with the 9 guiding principles to achieve CSI. In-depth courseware and coaching by experts will help you aim for a first time clearance of the exam and gain the confidence to successfully initiate and carry out required improvement initiatives. ITIL® is among the most widely respected credentials and there is a huge demand for professionals who can confidently apply the ITIL® framework to identify changing approaches to service management.
The ITIL® credit system maps out the route to achieving the ITIL® Expert certification. To learn more, visit this link.
On pursuing the course on the subsequent certification, you will be able to:
There are no prerequisites for attending the workshop but in order to appear for the examination participants should have passed the ITIL® Foundation exam.
In order to achieve ITIL® Practitioner certification, candidates must appear for the exam and gain 70% pass mark.
The exam is:
Apply the ITSM guiding principles in a given context when planning and implementing service improvements
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Attended Agile and Scrum workshop in May 2018Knowledgehut is the best training institution which I believe. The advanced concepts and tasks during the course given by the trainer helped me to step up in my career. He used to ask feedback every time and clear all the doubts.
Attended PMP® Certification workshop in May 2018The course which I took from Knowledgehut was very useful and helped me to achieve my goal. The course was designed with advanced concepts and the tasks during the course given by the trainer helped me to step up in my career. I loved the way the technical and sales team handled everything. The course I took is worth the money.
Attended PMP® Certification workshop in May 2018All my questions were answered clearly with examples. I really enjoyed the training session and extremely satisfied with the training session. Looking forward to similar interesting sessions. I trust KnowledgeHut for its interactive training sessions and I recommend you also.
Attended PMP® Certification workshop in May 2018The trainer was really helpful and completed the syllabus on time and also provided live examples which helped me to remember the concepts. Now, I am in the process of completing the certification. Overall good experience.
Attended PMP® Certification workshop in May 2018I am glad to have attended KnowledgeHut’s training program. Really I should thank my friend for referring me here. I was impressed with the trainer, explained advanced concepts deeply with better examples. Everything was well organized. I would like to refer some of their courses to my peers as well.
Attended PMP® Certification workshop in May 2018The customer support was very interactive. The trainer took a practical session which is supporting me in my daily work. I learned many things in that session. Because of these training sessions, I would be able to sit for the exam with confidence.
Attended Agile and Scrum workshop in May 2018It is always great to talk about Knowledgehut. I liked the way they supported me until I get certified. I would like to extend my appreciation for the support given throughout the training. My trainer was very knowledgeable and liked the way of teaching. My special thanks to the trainer for his dedication, learned many things from him.
Attended Certified ScrumMaster®(CSM) workshop in May 2018The ITIL® Practitioner credential is a reflection of your knowledge of the ITIL® framework and its implementation to achieve organizational objectives and business continuity. Based on the various elements of the ITIL® core material, from the ITIL® Practitioner Guidance 2016 publication publication and other supplementary material, the ITIL® Practitioner exam covers the CSI approach to adopting ITIL®, the principles used to guide decisions and actions when adopting ITIL/ITSM and the three critical competencies namely Communication, Measurement & Metrics and Organizational Change Management, needed for successful adoption of ITIL®. Our workshop is a complete guide to passing the exam and gaining the competencies to successfully adopt ITIL® framework.
There are two channels for becoming an ITIL® Expert. The Life Cycle modules route covers the following certifications:
The Capability modules route covers the following certifications:
A total of 22 credits are required to be eligible for ITIL® Expert level. A mix of modules from Life Cycle and Capability channels is allowed provided there is no overlap of syllabus units.
You will get more information regarding ITIL® Practitioner FAQs here
Sample papers shall be shared during the training along with the student manual.
You will receive the qualification of ‘ITIL® Practitioner’ on clearing the examination.
You will get 3 credits towards ITIL® Expert certification and 16 PDUs for PMI® recertification.
PDUs are credits awarded by the Project Management Institute. They recognize your dedication to the Project Management world through the award of credits for every educational effort you make throughout your career. Every PMI® certification, except the CAPM®, requires you to earn a specific number of PDUs per three-year certification cycle.
No, as your course fee includes the certification exam fee (note that this does not apply for LVC).
Please send in an email to support@knowledgehut.com, and we will answer any queries you may have!
The location is determined weeks ahead of the training schedule and you will be kept informed by email. You can also call our support staff or send us an email at support@knowledgehut.com. Besides, you can use our chat option for more information.
You are welcome to revise the choice of city, place and date for any classroom training, if required. However, if it is cross-country, then there will be a revision in the training fee.
Any registration cancelled within 48 hours of the initial registration will be refunded in FULL (please note that all cancellations will incur a 5% deduction in the refunded amount due to transactional costs applicable while refunding) Refunds will be processed within 30 days of receipt of written request for refund. Kindly go through our Refund Policy for more details: https://www.knowledgehut.com/refund-policy
It is easy to enrol for the training online. There are several options to pay either through your debit/credit card that includes Visa Card, MasterCard; American Express or - via PayPal. Payment receipt will be issued to the candidate automatically by email.
IT professionals, business managers, business process owners, project managers, students and individuals who have a keen interest in IT Services Management can attend this course.
