Very often in teams, there comes ambiguity in terms of who will be doing what. Team members often complain they were not aware about their role in a given task and that leads to unfinished work and delay. RACI chart tool is one of the most popular and effective tool used for defining roles and responsibilities of various different members in a team in an unambiguous manner. RACI is a responsibility assignment matrix (RAM). This is used for showing who will be doing what in a team.
In RACI tool, ‘R’ stands for “responsible”, ‘A’ stands for “accountable”, ‘C’ stands for ‘consult” and ‘I’ for “inform”. These are the 4 different possible roles assigned to people. The details are as below:
An example of RACI chart:
|Task / Role||Sam||Robert||Ed||Susan|
RACI chart tool is primarily used to eliminate any kind of confusion regarding the responsibilities of various members in each of the project tasks. In any task, multiple members will be involved. In the above RACI matrix, each member’s responsibility is clearly mentioned. Once the RACI matrix is prepared and shared with all members, it gives all of them clarity about their role.
RACI tool can be used in any kind of teams.
RACI chart tool can be successfully used under the following conditions.
RACI chart tool is a useful and effective decision making too for assigning roles and responsibilities among team members to eliminate ambiguity and inefficiencies.
It helps to resolve any responsibilities related issues that may arise within departments or between individuals.
The main objective of RACI chart tool is to eliminate role confusions and to be able to deliver the product or service successfully to the customer and contribute to the long-term organizational objectives. Check Project Management professional course on KnowledgeHut.
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