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Why Most Of The IT Companies Look For Certified Professionals

In today’s increasingly competitive market, candidates, regardless of their experience and qualifications need a competitive edge over their peers. Professional certifications do just that for them. Rightly so, because hiring a candidate who does not have the right set of skills and knowledge affects him/her as well as the employer. This is not to say that certifications are the ultimate path to your career goals; you, of course, need to meet all the prerequisites mandated by your recruiters. Certifications are the best way to tell your employers that you belong to the category of niche professionals who can make a difference.  If you are already working in a team with people having varied skills, IT certifications are also one way to stand out. Not only will they help you enhance your skills and knowledge but will provide you the competitive advantage over your team members. Trending and up-to-date certifications will speak for your commitment and make you a valuable asset to your organization.  Speaking of certifications, Robert Blanchard, Director of Support Services, Aspen Skiing Services Co. said-  “The person with the certification is the one that is going to get hired.” Why is to so necessary to get certified? IT professionals are not new to being told that certifications are the gateway to countless career possibilities. But most of them have a tough time figuring out the smart and best means to make these certifications align with their goals. First and foremost, it is necessary to understand why it has become so crucial to integrate your career with certifications.  Generally speaking, IT professionals usually consider certifications as the surefire ways to-  Boost their earning potential  Seek more opportunities in the job market Shift their career to the next best level A latest article published by Forbes Magazine says that IT professionals with certifications are earning an average of $17,000 more per year than the median IT certification salary. From an employee perspective, certifications let you demonstrate additional qualifications on your resume in addition to getting hired faster.  Many of these certifications even come with digital badges, which according to your potential employers are the quickest means to verify the stated qualifications immediately. This is further supported by one recent statistics which says that in the UK’s office, for the last 3 years, 14% of 13,800 employees were not holding the qualifications which they claimed. To minimize the possibility of such incidents, more number of companies are preferring digital badges to verify certifications.  It is also worth mentioning that certifications are not just useful for the professionals seeking better opportunities, they are equally beneficial for the existing employees of a company who want to prove their skills to their employers. Why do your employers handpick certified professionals? The IT environment has matured, and so has the mindset of the employers. Today they just don’t look out for employees who are skilled and knowledgeable. They prefer a validation of your skill sets. More correctly, relevant certifications. This helps them ascertain the best fit who will help the organization keep pace with the fast-evolving industry.  In fact, more than on-the-job experience and quality of experience, recruiters of present times are on a lookout for certifications, especially the ones that are tailored to their ongoing project requirements.  In this section, we shall discuss various reasons as to why certified individuals are the prospective recruits in today’s market.  New employees Certification and credential holders are the first ones to get noticed when it comes to hiring new employees. Given the intrinsically valuable nature of such industry-tailored certifications, the employers can be assured of the expertise levels of those employees.  A few salient features of the top certification programs will explain why employers like them so much- Clearly defined program goals and standards Customized curriculum with progressive levels Expected skill sets and knowledge upon completion Proper assessment criteria  Hands-on projects (for certain programs) That fairly explains why certifications enhance the credibility of new employees.  Existing employees More often than not, companies have found critical skill gaps in their existing teams, that are mostly the barriers to progress. To address these gaps and uplift the team(s) as a whole, the employers recommend taking up professional certification programs.  Certifications can also be a saviour for the existing employees if any of the following situations arise- Departments are getting reorganized  New projects are being assigned to existing staffs Cross-functional teams are working together  Company is merging with other organizations, creating new responsibilities  In such cases, the top management often finds it difficult to hire new people with the required skills and let them upskill the teams. The prescribed approach, which is all the more realistic, is to have in-house experts who are already certified in the latest technologies.  Top certifications your employers are looking for   Before you decide to take up any certification, be sure of the value it holds in your career as well as the current market. An ideal example to cite would be that of ITIL®, which started picking up momentum post 2012. If statistics are to be believed, there are nearly 1.37 million ITIL® certifications out there. Way too many IT professionals have benefited from this certification. It has helped them understand the fundamental concepts of IT Service Management and service lifecycle to improve business decisions. Implementing the ITIL® best practices have been found to help these professionals streamline their processes for continuous improvement.  Two other top-rated certifications are Agile and Scrum, and PMP®. Agile and Scrum training and certification program is extremely useful for teams which have adopted the Scrum framework to simplify processes and work in a collaborative environment. The Agile methodology is provenly a major upgrade from the traditional waterfall method and transforming software development projects worldwide.  The Project Management Professional (PMP®) certification, on the other hand, is deemed the most distinguished qualification for the project managers working with several teams. It facilitates on-time and on-budget project delivery, mitigating risk factors and saving costs. Will certifications secure your career? It is safe to say they will. But certifications alone cannot guarantee your future in the IT industry. Even your employers will not solely rely on certifications to gauge your calibre. Additional skillsets such as soft skills, technical skills, critical thinking and problem-solving skills are also the mandates to establish a firm foothold in the corporate world. It is also important to note that the certifications you opt for should be up-to-date and on par with the latest trends in the industry. Because in the end, your employers would handpick only the ones with relevant certifications and experience. After all, certified professionals are the catalysts for a major transformation in organizations. 
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Why Most Of The IT Companies Look For Certified Professionals

294
Why Most Of The IT Companies Look For Certified Professionals

In today’s increasingly competitive market, candidates, regardless of their experience and qualifications need a competitive edge over their peers. Professional certifications do just that for them. Rightly so, because hiring a candidate who does not have the right set of skills and knowledge affects him/her as well as the employer. This is not to say that certifications are the ultimate path to your career goals; you, of course, need to meet all the prerequisites mandated by your recruiters. Certifications are the best way to tell your employers that you belong to the category of niche professionals who can make a difference. 

If you are already working in a team with people having varied skills, IT certifications are also one way to stand out. Not only will they help you enhance your skills and knowledge but will provide you the competitive advantage over your team members. Trending and up-to-date certifications will speak for your commitment and make you a valuable asset to your organization. 

Speaking of certifications, Robert Blanchard, Director of Support Services, Aspen Skiing Services Co. said- 

“The person with the certification is the one that is going to get hired.”

Why is to so necessary to get certified?

IT professionals are not new to being told that certifications are the gateway to countless career possibilities. But most of them have a tough time figuring out the smart and best means to make these certifications align with their goals.

First and foremost, it is necessary to understand why it has become so crucial to integrate your career with certifications. 

Generally speaking, IT professionals usually consider certifications as the surefire ways to- 

  • Boost their earning potential 
  • Seek more opportunities in the job market
  • Shift their career to the next best level

A latest article published by Forbes Magazine says that IT professionals with certifications are earning an average of $17,000 more per year than the median IT certification salary. From an employee perspective, certifications let you demonstrate additional qualifications on your resume in addition to getting hired faster. 

Many of these certifications even come with digital badges, which according to your potential employers are the quickest means to verify the stated qualifications immediately. This is further supported by one recent statistics which says that in the UK’s office, for the last 3 years, 14% of 13,800 employees were not holding the qualifications which they claimed. To minimize the possibility of such incidents, more number of companies are preferring digital badges to verify certifications. 

It is also worth mentioning that certifications are not just useful for the professionals seeking better opportunities, they are equally beneficial for the existing employees of a company who want to prove their skills to their employers.

Why do your employers handpick certified professionals?

The IT environment has matured, and so has the mindset of the employers. Today they just don’t look out for employees who are skilled and knowledgeable. They prefer a validation of your skill sets. More correctly, relevant certifications. This helps them ascertain the best fit who will help the organization keep pace with the fast-evolving industry. 

In fact, more than on-the-job experience and quality of experience, recruiters of present times are on a lookout for certifications, especially the ones that are tailored to their ongoing project requirements. 

In this section, we shall discuss various reasons as to why certified individuals are the prospective recruits in today’s market. 

Difference between certified employee & Non certified employee

New employees

Certification and credential holders are the first ones to get noticed when it comes to hiring new employees. Given the intrinsically valuable nature of such industry-tailored certifications, the employers can be assured of the expertise levels of those employees. 

A few salient features of the top certification programs will explain why employers like them so much-

  • Clearly defined program goals and standards
  • Customized curriculum with progressive levels
  • Expected skill sets and knowledge upon completion
  • Proper assessment criteria 
  • Hands-on projects (for certain programs)

That fairly explains why certifications enhance the credibility of new employees. 

Existing employees

More often than not, companies have found critical skill gaps in their existing teams, that are mostly the barriers to progress. To address these gaps and uplift the team(s) as a whole, the employers recommend taking up professional certification programs. 

Certifications can also be a saviour for the existing employees if any of the following situations arise-

  • Departments are getting reorganized 
  • New projects are being assigned to existing staffs
  • Cross-functional teams are working together 
  • Company is merging with other organizations, creating new responsibilities 

In such cases, the top management often finds it difficult to hire new people with the required skills and let them upskill the teams. The prescribed approach, which is all the more realistic, is to have in-house experts who are already certified in the latest technologies. 

Top certifications your employers are looking for  

Before you decide to take up any certification, be sure of the value it holds in your career as well as the current market. An ideal example to cite would be that of ITIL®, which started picking up momentum post 2012. If statistics are to be believed, there are nearly 1.37 million ITIL® certifications out there. Way too many IT professionals have benefited from this certification. It has helped them understand the fundamental concepts of IT Service Management and service lifecycle to improve business decisions. Implementing the ITIL® best practices have been found to help these professionals streamline their processes for continuous improvement. 

Two other top-rated certifications are Agile and Scrum, and PMP®. Agile and Scrum training and certification program is extremely useful for teams which have adopted the Scrum framework to simplify processes and work in a collaborative environment. The Agile methodology is provenly a major upgrade from the traditional waterfall method and transforming software development projects worldwide. 

The Project Management Professional (PMP®) certification, on the other hand, is deemed the most distinguished qualification for the project managers working with several teams. It facilitates on-time and on-budget project delivery, mitigating risk factors and saving costs.

Will certifications secure your career?

It is safe to say they will. But certifications alone cannot guarantee your future in the IT industry. Even your employers will not solely rely on certifications to gauge your calibre. Additional skillsets such as soft skills, technical skills, critical thinking and problem-solving skills are also the mandates to establish a firm foothold in the corporate world. It is also important to note that the certifications you opt for should be up-to-date and on par with the latest trends in the industry. Because in the end, your employers would handpick only the ones with relevant certifications and experience. After all, certified professionals are the catalysts for a major transformation in organizations. 

KnowledgeHut

KnowledgeHut

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KnowledgeHut is an outcome-focused global ed-tech company. We help organizations and professionals unlock excellence through skills development. We offer training solutions under the people and process, data science, full-stack development, cybersecurity, future technologies and digital transformation verticals.
Website : https://www.knowledgehut.com

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Measuring outcomes, not IT availability

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Measuring outcomes, not IT availability

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The New ITIL® V4 And Major Reasons To Choose It

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Moreover, the best feature of the ITIL® certification is that once you acquire the certification, you will have these credentials in your resume for a lifetime.Benefits of ITIL® to individuals:ITIL® has helped the learners in getting acquainted with the best practice methodology. These methods are not only systematic but are professionally valued too.The course enhances a professional’s ability to design, distinguish and support the IT services in a business, producing improved productivity, performance, and competence.It addresses and teaches professionals to focus on the most important aspect of a business - the customer experience.ITIL® helps the professional to sort and prioritize the things that are of value according to the business standards.The reason why ITIL® is so much in demand has also to do with the fact that it increases the market value of a certified professionalExam structure:TypeThe Question types are MCQ or   Choice Questions. It consists of 40 questions.These questions are picked from the ITIL® Foundation Certification question bank.DurationThe Time limit provided is 60 Minutes or 1 hour for all the candidates in their particular languages.Passing scoreParticipants have to score 26 marks out of 40 (65%) to attain the certification.Provisions for additional time relating to languageFor candidates who are attempting the examination in a language which is not their mother tongue are allocated 15 mins more than the usual duration, making it 75 mins to complete their examination. They are also allowed to use the dictionary.PrerequisiteSince ITIL® is a competitive and rather tough examination, an Accredited ITIL® Foundation training is recommended. However, it is not a prerequisite.SupervisedYesOpen BookNoDeliveryThis examination is available in two formats. Computer-based or Paper-based formatITIL® certification level path & ITIL® V3 credit systemThroughout the certification course, there’s a certain number of ITIL® Credits awarded when you clear the levels through examination.1. Foundation CourseTraining: Required.Prerequisites: Not RequiredExamination: Yes, RequiredAwards: 2 ITIL® creditsCertificate: Yes.2. Intermediate Course Prerequisites: ITIL® Foundation Certificate.Training: Yes, requiredExamination: Yes.Certificate: Awarded on successful completion of each exam module.                 Service Lifecycle stream modules: Service Design - 3 creditsService Strategy - 3 creditsService Operation - 3 creditsService Transition - 3 credits    Continual Service Improvement - 3 credits                Service Capability stream modules: Release, Control, and Validation - 4 creditsService Offerings and Agreements - 4 creditsPlanning, Protection, and Optimization - 4 creditsOperational Support, and Analysis - 4 credits3. Managing Across Service Lifecycle – MALCPrerequisites: ITIL® Foundation. 15 credits (Intermediate level) + 2 credits. Hence, 17 credits in total.Training: Yes, required.Examination: YesAwards: 5 ITIL® creditsCertificate: Awarded on successful completion of exam4. Expert Prerequisites: ITIL® FoundationITIL® Intermediate15 credits collected in ITIL® Intermediate levelMALC examination qualification In Total - minimum of 22 ITIL® credits.Training: Not applicable. Examination: Not applicable, as this level is attained upon accumulating the required number of credits.Certificate: Yes.5. Master Course Prerequisites: ITIL® Expert certificateFive years of experience in leadership or management position.Training: Not AvailableExamination: Rather than an examination, it's more like a collective review of the work. So, No examination.Certificate: Yes.ITIL® StagePrerequisitesTrainingExamCertificatesFoundationNoYESYESITIL® FoundationIntermediateITIL® FoundationYESYESYESMALCITIL® Foundation- 15 credits in IntermediateYESYESYESExpertITIL® Foundation- 15 credits in Intermediate- MALC- Minimum 22 credits in TotalNONOITIL® EXPERTMasterITIL® ExpertNONOITIL® MasterITIL® Exam format for each level -ITIL® StageFormatFoundationType: Multiple choice examination questionsNo Of Questions: 40 questionsExamination duration: 60 minutes’ durationResult: 26 marks required to pass (out of 40 available) - 65%Closed book.PractitionerType: Multiple choice examination questionsNo Of Questions: 40 questionsExamination duration:135 minutes’ durationResult: 28 marks required to pass (out of 40 available) - 70%Open book - Only the official printed hard copy of the ITIL® Practitioner Guidance is allowed.IntermediateType: Multiple choicesNo Of Questions: Eight scenario-based and gradient-scored questionsExamination duration: 90 minutesResult: 28 marks required to pass (out of 40 available), equivalent to 70%Managing Acrossthe Lifecycle(MALC)Type: Multiple choice examination questionsNo Of Questions: 10 questions per paperExamination duration: 120 minutesResult: 35 marks required to pass (out of 50 available) - 70% Closed bookMasterProposal:The candidate needs to propose a concept for developing the business using ITIL® principles.Work Package:The candidate needs to implement satisfactory information about how useful the idea is and the advantages it will provide.A real-world design of their preference must be submitted.This design must span across a wide diversity of ITIL® areas and grow on the information which has been applied to implement real solutions.The candidate should show the advanced effects of the solution performed and showcase the advantages provided by it.Interview:The applicant needs to face the assessment panel for an interview. The certification will be granted upon successful conclusion and positive evaluation of the project and interview.Where to take the ITIL® exam? What are the two routes of taking the exam?There are various modes through which one can take the ITIL® exam. These modes are:Traditional Classroom StudyWeb-based or Virtual IT institutions.Usually, most professionals and students refer to take the former option because of the environment that the classroom provides. Being with fellow learners creates a sense of competition which helps in pushing each other forward.After completion of the course, the training center will also provide facilities to take the examination. In the traditional way, this exam is conducted in the center itself. If a candidate is very determined and focused, he/she can also choose to do self-study. Once the candidate has finished the course and is confident enough, he/she can schedule the examination as per their convenience. One must understand that rather than the medium, it is the skill and knowledge that matters.ITIL® Foundation Exam compositionFollowing are the contents of the exam:Service management as a practice (comprehension)This unit helps the candidate to have the basic knowledge and grasp the concept of service and to explain these concepts of management as a system.To be more precise, the candidate must be able to explain -why ITIL® is flourishingthe concept of best methods in the public domainthe idea of internal and external customersthe theory of service managementthe thought of IT service managementthe concept of stakeholders in service managementthe functions and processesthe idea of internal and external services.the process model and the characteristics of processesThe ITIL® service lifecycle (comprehension)This unit is developed to assist the aspirant to recognize the worth of the ITIL® service lifecycle. It explains the processing. The manner in which they combine with each other throughout the lifecycle and give a better understanding of the objectives, business value and of each aspect in the life cycle.Here, the candidate must be able to explain -the goals, design, and range of service strategy.the plan, intentions, and extent of service design.the construction of the ITIL® service lifecycle.the value service strategy provides to the business.what benefit service design provides to the business.the goal, aspirations, and expanse of service transition.the main purpose, objectives, and scope of continual service improvement.what support continual service improvement offers to the business.the mission, intentions, and range of service operation.what benefit service operation presents to the business.what benefit service transition provides to the businessKey principles and models (comprehension)The purpose of this unit is to help the candidate to understand and report the key principles and models of service management. It also teaches the candidate how to balance some of the conflicting forces within service management.At this level, the candidate must be able to:1Describe value creation through services2Baselines3Explain the continual service improvement program, understand the role of measurement for continual service improvement and, the relationship between key performance indicators and critical success factors (CSF).4Become proficient with measurement methods and metrics5Service solutions for fresh or substituted services information systems,  Management, and tools6Types of metricsprocess metricstechnology metricsservice metrics7Follow the 5 major viewpoints of service design8Recognize the importance of people, products, partners and processes, for service managementGeneric concepts and definitions (awareness)This unit will assist the candidate in defining some of the key terminologies and describe the fundamental concepts of service management.To be more precise, the candidate must be able to define and explain the following key concepts:Sr. No.Key concepts1Assets, capabilities, and resources2Business case3Change proposals4CSI register5Customers and users6Governance7Known error database8Outcomes9Patterns of business activity10Release policy11Risk management12Service catalog (both two-view and three-view types)13Service level agreement14Service portfolio15Service provider16Supplier17The Deming Cycle (plan, action, check, act)18The use of ideas in service operation19Types of services20Utility and warranty   Awareness (Selected processes)This unit is designed to assist the candidate in comprehending how the service management processes offer the ITIL® service lifecycle, to explain the purpose, objectives, scope, basic concepts, activities, and interfaces for four of the core processes, and to state the purpose, objectives, and scope for eighteen of the remaining processes.Selected functions (awareness)This unit is designed to help the candidate to describe the objectives and organizational structures of the service desk function. It will also help to demonstrate the role, objectives, and overlap of three other functions.To be more precise, the candidate must be able to -Explain the role, objectives and organizational structures for the service desk functionState the role and objectives of the technical management functionThe application management function with application developmentThe IT operations management function (IT operations control and facilities management)Selected roles (awareness)This unit assists the candidate to account for and to be conscious of the responsibilities of some of the fundamental roles in service management. The candidate must learn to account for the role and the responsibilities of these following things:Process ownerProcess managerProcess practitionerService ownerTechnology and architecture (awareness)The objective of this unit is to encourage the candidate to understand how service automation serves with expediting service management processes.Competence and training (awareness)This unit is not included in the examination but it’s recommended that the candidate goes through it as it will give a revision and the complete essence of what the whole training session is about. To be more precise, the candidate will learn -Skills and Competence for service managementCompetence and skills frameworkAttain the whole TrainingAdvanced feature of ITIL® certification -Once you acquire the certificate, you can put credential in your resume for as long as you want. There is no expiration for the ITIL® V3 certificate.Currently, there are four versions of the certification. This also creates a lot of confusion as most of the time, the edition of the certificate is not mentioned.One should keep in mind while preparing for the exam to study from the updated materials when they appear for the examination.So what about those who obtained the previous editions of the certificates? The ITIL® Examination organized a “Bridge Course” or “bridging program” which are intended to help the candidates who have previous versions of certifications to upgrade to the latest versions. ITIL® Examination languagesITIL® Examination is available in two different languages  -ITIL® Foundation (English)ITIL® Foundation (JPN)ITIL® Foundation certification exam passing score Being a competitive examination, ITIL® has set some requirements which must be met. Only after that, the candidate will be awarded the certification and be eligible to advance in the higher levels of the ITIL®.Pass Score Minimum Marks required - 26/40 or 65%Result Declaration -The timeline of result announcement can differ from center to center but the average time remains the same. For particular details, it is advised to communicate with the Examination Institution or Training Provider directly.This is how the procedure takes place:After you have finished the exam, the Accredited Training Provider which arranged the examination will supply you with a result paper.If the exam was web-based or computer-based MCQ (Multiple Choice Questions), the result will be produced immediately.For those attempting the essay response examinations, the results will reach them within 4 to 8 weeks.Candidates who don't receive their results within the mentioned timeline are strictly advised to contact their respective training providers or Examination Institutes.Certification Timeline:The usual duration varies according to the Examination Center and training provider. But the average timeline remains the same.Once the examination is over, the candidate will receive the results. The timeline of the results depends on the mode and type of examination. If it's a computer-based examination, the results are delivered immediately. But if its an essay response examination, it takes 4-8 weeks for the candidate to obtain his/her results.If the candidate has cleared the examination, he/she will be eligible to receive the ITIL® certification. In the case of web-based or computer-based examinations, the official certification takes 2 to 4 weeks to reach the candidate as it is supplied from the official Examination Institute. If the candidate doesn't receive the certificates within the mentioned timeline, it is highly prudent to contact their respective training providers or Examination Institutes.In the case of the Long written exam or essay response examinations, the timeline to acquire the certification increases from 4 to 8 weeks.What to do if I fail in the ITIL® exam?In the last few years, the demand for ITIL® has grown exponentially. This is largely because organizations have realized how valuable the ITIL® framework can be. From effective cost reduction to enhanced customer experience, ITIL® framework can do wonders and take the business to new heights.It is this demand that has also increased the competition as many professionals, as well as students, are trying to get into the certification course to improve their skills and advance their values in the business market.So it is common for students and even professionals to fail to clear the examination in the first attempt. The foundation exam might be easy to crack comparatively. But as the level increases, the tough competition, as well as the intensity of the exam, increases too.For those individuals who have been unable to qualify the exam, it is advised to not lose hope and try again. As one can take the examination again as soon as he/she feels confident enough. But before that, one must analyze all his options.There are two options for those who want to retake the examination:1. Retake the examWithin a month of the failed exam, the students who wish to retake the ITIL® exam must submit a transcript of their results so that they can request for the retake exam voucher.The vouchers are valid for a year from the date of issue.Retake vouchers are applicable only for web-based exams.2. Retake the course Students who are willing to go through the course again must submit a transcript of their results to the training centers within a month of the failed exam.Once the training center has examined the reports, the student can be enrolled at the center again.No additional charge for re-admission is valid only for the period of 6 months from the date of failed exam.ITIL® is a framework which boosts the business through its correct implementation and methodology. As you proceed with the examination, the stages will get tougher and more complicated. But ultimately, it's an exam, with time, knowledge and practice, you will be able to achieve it. And if you can't, don't stop trying!
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An Introduction To ITIL® Exam

ITIL® is the most widely adopted ITSM framework i... Read More

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