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Why CSPO Certification Is Important For Your Career

This article looks at how and why the CSPO® Certification is increasingly becoming important for today’s Product Owner (PO). The article briefly discusses on the responsibilities of the PO, how the role is becoming mandatory within the organization in today's Agile landscape, what makes a great PO and about the CSPO Certification.Who is a Product OwnerThe Product Owner is a member of the Product Management / Business team who works closely with and is a part of the Agile team throughout the Sprints/Iterations. The responsibilities of a Product Owner(PO) spans across the aspects of People, Product and Process.PeopleThe PO is a conduit between Business and Engineering teams, acting as the “Voice of the Customer” and “Voice of the Business” to the teams,Is one of the members to create the Product vision and constantly communicates the same to the teams, and Is able to interact and communicate well with all stakeholders (Customer, Engineering , Sales, Marketing, Support etc.)ProductDefines and maintains the team’s Product backlog, Can answer “Why” a requirement has found a place in the product backlog, “Why” it is prioritized and “Why” the Customer wants the features, Can provide insights into what customer problem the requirements aim to resolve, Can provide Customer Journey Maps, User Personas and Real Life Examples, and Can determine the value that the product delivers to stakeholders and identify which product backlog items would deliver the most value.ProcessPrioritizes the product backlog and is able to provide the reasons and justification of prioritization to the teams, Is part of the regular Product Backlog refinements to refine User stories and Acceptance Criteria, Is available to the team throughout the iteration and provides continuous feedback, Seeks continuous feedback from Customers, and Is able to review the features and approve User Stories once they are completed.Significance of the PO roleTraditionally the Business/Product Management teams have suffered with constant shortage of time and conflicting priorities between dedicating time for Engineering teams and Customer facing responsibilities. Usually, the Customer facing responsibilities understandably end up as the higher priority,   leaving very little time for the teams.Earlier, the time dedicated by the Product Manager to Engineering teams was very little and elusive, sometimes limited to only email interactions. The Business teams were located at the customer sites and used to visit the Engineering teams occasionally, interacting with them through email or phone calls. As a result, the product and productivity suffered immensely.With the advent of Scaled Agile Frameworks and industry wide adoption of Agile, the role of the Product Owner has been laid out as a mandate and demands the increase of manpower in Business teams. Dedicated Product Owners are becoming increasingly indispensable and significant within teams. The role of the Product Owner role has come as a big relief for Engineering teams, because they are constantly in touch with the Business stakeholders as well as the team, and can smoothen and streamline communication channels.POs are often co-located with the Engineering teams, attending Daily (Stand up) Meetings, Refinement meetings, Sprint Review, Demos etc. in person with the team. They are also available anytime for quick feedback and queries doing away with time-zone difference and delays. The POs closely work with their Customer facing counterparts in the various customer locations, serving as the liaison between Business Teams and Engineering teams.The PO ‘s role is key for the success of the Agile way of working. It has become a “Must Have” role within the Agile landscape rather than a “Good to have” role. This has created a good demand for the PO role in the Software Industry. With the surging demand for POs in the industry, there are many professionals taking up the discipline of Product Management.  There are professionals from other functions like QA/Project Management/ Development etc. moving into the Product Management discipline as well.Who makes a “Great” PO?Although a PO satisfies all the roles and responsibilities required of his/her role, there are some traits and characteristics that set apart a great PO from the crowd.A great PO has conviction in the Product Vision and knows the priorities of the Business very well, and is able to articulate the same to the Engineering teams. Shows commitment in completing the team’s goals by providing early and timely feedback. A great PO is excellent in communication, able to understand the nuances of the various stakeholders and speaks in each one’s language (Customer, Engineering, Sales, Marketing, Support etc.) Does not take sides but does what is right for the given situation and for the Customers. Is able to say “No” and has the reasons for it.Is not a task master who dictates to the team but a great Influencer who has the answers to “what has to be done” and “why it has to be done”.   Trusts the team to know best on “How” things will be implemented. Negotiates well with the team for the Business but is fair in all interactions with the team winning the team’s trust. Is always curious in terms of the product implementation but does not interfere in the team’s approach of building the product.To really excel at the job, the PO has to constantly upskill and sharpen the tools he/she has to offer. The PO is required to have keen knowledge of the various practices and techniques that are being used by his/her peers in the industry, in order to stay ahead of the competition. The PO needs to be part of a “Community of Practice”, grow his/her network outside the organization and be clued into all the relevant trends in the industry.CSPO CertificationWith the growing demand for the PO role in the market, the Industry naturally creates ways to benchmark standards, uphold quality and nourish promising talent. The CSPO Certification is one such mark of standard and quality. It equips the Product Owner to become better at the job and helps certified individuals to stand out in the crowd. The CSPO course and the CSPO community offers the right environment for the Product Owner to excel in his/her job. The curriculum of the CSPO course is outlined below for your reference.ContentsScrum Basics Understand the Scrum Framework and workflow so that the PO   Agile Principles and Scrum Values Roles and Responsibilities Product Owner role in detail Scrum Master role at high level Team role at high level Product Vision Importance of Product Vision Creating the Product Vision Just enough preparations before creating the Product Vision Qualities of Product Vision Relationship between Product Vision and Product Road Map Estimation Estimation Levels and Techniques Accuracy is more desirable than Precision in Agile Estimation What can go wrong with Estimation   Difference between Estimating and Committing Product Backlog   Understand what Product Backlog is and is not Product Backlog Grooming Prioritization Importance and Benefits of Prioritizing Product Backlog Why everything cannot be Mandatory or Highest Priority Who should Prioritize Prioritization based on Multiple Factors Applying formal approaches to Prioritization   Giving leeway to teams to sequence work after prioritization Release Management Goal Iterative and collaborative Release Planning Quality and Technical Debt Releasing Software early and frequently Measuring velocity and Release Burndown chart Forecasting future releases Sprints Product Owner’s role in Scrum Meetings Collaboration between PO and Scrum Team, between PO and Scrum Master Team Commitment Understand why Sprints are Timeboxed and Protected from other distractions Concept of sustainable paceCareer Prospects and GrowthExisting POsFor people who are already wearing the Product Owner’s hat, the CSPO certification is like one more feather in their resume. Going through this course and certification will fine-tune their skills and help add multiple tools in their toolbox.Aspiring POsIn certain organizations, there might be team members exhibiting and playing the roles and responsibilities of a Product Owner without the role title. They would have acquired all the necessary skill-sets but not the formal official title yet. By attending the CSPO course and earning the CSPO certification they convey their readiness to play the role; and this gives the thrust necessary for their formal recognition into a Product owner’s role.Salary AspectsThe CSPO certification has global recognition and so will result in an increase in the pay package for a certified professional PO.What next for an accomplished CSPO?An accomplished CSPO can further his/her career prospects by taking up the Advanced CSPO course and certification. It will set the stage for the product owner to progress in their career path and play the role in a wider scope. Depending on the Organization type and structure it could be the role of a Product Manager, Product Portfolio Owner/Manager— and for the more adventurous, even the CEO of a startup! Some Product owners might choose to diversify into a Business Analyst role as well.In conclusion, the CSPO has become a benchmark certification for Product Owners in the Software Industry. It will definitely help existing and aspiring POs to sharpen and upgrade their skillsets. It is also a badge of accomplishment and achievement for a Product Owner, not only to set them as a class apart in their own organization, but also in their wider Product Management community.

Why CSPO Certification Is Important For Your Career

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Why CSPO Certification Is Important For Your Career

This article looks at how and why the CSPO® Certification is increasingly becoming important for today’s Product Owner (PO). The article briefly discusses on the responsibilities of the PO, how the role is becoming mandatory within the organization in today's Agile landscape, what makes a great PO and about the CSPO Certification.

Who is a Product Owner

The Product Owner is a member of the Product Management / Business team who works closely with and is a part of the Agile team throughout the Sprints/Iterations. The responsibilities of a Product Owner(PO) spans across the aspects of People, Product and Process.

People

  • The PO is a conduit between Business and Engineering teams, acting as the “Voice of the Customer” and “Voice of the Business” to the teams,
  • Is one of the members to create the Product vision and constantly communicates the same to the teams, and 
  • Is able to interact and communicate well with all stakeholders (Customer, Engineering , Sales, Marketing, Support etc.)

Product Owner structure

Product

  • Defines and maintains the team’s Product backlog, 
  • Can answer “Why” a requirement has found a place in the product backlog, “Why” it is prioritized and “Why” the Customer wants the features, 
  • Can provide insights into what customer problem the requirements aim to resolve, 
  • Can provide Customer Journey Maps, User Personas and Real Life Examples, and 
  • Can determine the value that the product delivers to stakeholders and identify which product backlog items would deliver the most value.

Product owner

Process

  • Prioritizes the product backlog and is able to provide the reasons and justification of prioritization to the teams, 
  • Is part of the regular Product Backlog refinements to refine User stories and Acceptance Criteria, 
  • Is available to the team throughout the iteration and provides continuous feedback, 
  • Seeks continuous feedback from Customers, and 
  • Is able to review the features and approve User Stories once they are completed.

Significance of the PO role

Traditionally the Business/Product Management teams have suffered with constant shortage of time and conflicting priorities between dedicating time for Engineering teams and Customer facing responsibilities. Usually, the Customer facing responsibilities understandably end up as the higher priority,   leaving very little time for the teams.

Significance of the PO role

Earlier, the time dedicated by the Product Manager to Engineering teams was very little and elusive, sometimes limited to only email interactions. The Business teams were located at the customer sites and used to visit the Engineering teams occasionally, interacting with them through email or phone calls. As a result, the product and productivity suffered immensely.

With the advent of Scaled Agile Frameworks and industry wide adoption of Agile, the role of the Product Owner has been laid out as a mandate and demands the increase of manpower in Business teams. Dedicated Product Owners are becoming increasingly indispensable and significant within teams. The role of the Product Owner role has come as a big relief for Engineering teams, because they are constantly in touch with the Business stakeholders as well as the team, and can smoothen and streamline communication channels.

POs are often co-located with the Engineering teams, attending Daily (Stand up) Meetings, Refinement meetings, Sprint Review, Demos etc. in person with the team. They are also available anytime for quick feedback and queries doing away with time-zone difference and delays. The POs closely work with their Customer facing counterparts in the various customer locations, serving as the liaison between Business Teams and Engineering teams.

Significance of the PO role

The PO ‘s role is key for the success of the Agile way of working. It has become a “Must Have” role within the Agile landscape rather than a “Good to have” role. This has created a good demand for the PO role in the Software Industry. With the surging demand for POs in the industry, there are many professionals taking up the discipline of Product Management.  There are professionals from other functions like QA/Project Management/ Development etc. moving into the Product Management discipline as well.

Who makes a “Great” PO?

Although a PO satisfies all the roles and responsibilities required of his/her role, there are some traits and characteristics that set apart a great PO from the crowd.

  • A great PO has conviction in the Product Vision and knows the priorities of the Business very well, and is able to articulate the same to the Engineering teams. 
  • Shows commitment in completing the team’s goals by providing early and timely feedback. 
  • A great PO is excellent in communication, able to understand the nuances of the various stakeholders and speaks in each one’s language (Customer, Engineering, Sales, Marketing, Support etc.)
  • Does not take sides but does what is right for the given situation and for the Customers. Is able to say “No” and has the reasons for it.
  • Is not a task master who dictates to the team but a great Influencer who has the answers to “what has to be done” and “why it has to be done”.   
  • Trusts the team to know best on “How” things will be implemented. 
  • Negotiates well with the team for the Business but is fair in all interactions with the team winning the team’s trust. 
  • Is always curious in terms of the product implementation but does not interfere in the team’s approach of building the product.

Who makes a “Great” PO?

To really excel at the job, the PO has to constantly upskill and sharpen the tools he/she has to offer. The PO is required to have keen knowledge of the various practices and techniques that are being used by his/her peers in the industry, in order to stay ahead of the competition. The PO needs to be part of a “Community of Practice”, grow his/her network outside the organization and be clued into all the relevant trends in the industry.

CSPO Certification

With the growing demand for the PO role in the market, the Industry naturally creates ways to benchmark standards, uphold quality and nourish promising talent. The CSPO Certification is one such mark of standard and quality. It equips the Product Owner to become better at the job and helps certified individuals to stand out in the crowd. The CSPO course and the CSPO community offers the right environment for the Product Owner to excel in his/her job.

The curriculum of the CSPO course is outlined below for your reference.

Contents

  • Scrum Basics 
    • Understand the Scrum Framework and workflow so that the PO   
    • Agile Principles and Scrum Values 
  • Roles and Responsibilities 
    • Product Owner role in detail 
    • Scrum Master role at high level 
    • Team role at high level 
  • Product Vision 
    • Importance of Product Vision 
    • Creating the Product Vision 
    • Just enough preparations before creating the Product Vision 
    • Qualities of Product Vision 
    • Relationship between Product Vision and Product Road Map 
  • Estimation 
    • Estimation Levels and Techniques 
    • Accuracy is more desirable than Precision in Agile Estimation 
    • What can go wrong with Estimation   
    • Difference between Estimating and Committing 
  • Product Backlog   
    • Understand what Product Backlog is and is not 
    • Product Backlog Grooming 
  • Prioritization 
    • Importance and Benefits of Prioritizing Product Backlog 
    • Why everything cannot be Mandatory or Highest Priority 
    • Who should Prioritize 
    • Prioritization based on Multiple Factors 
    • Applying formal approaches to Prioritization   
    • Giving leeway to teams to sequence work after prioritization 
  • Release Management 
    • Goal 
    • Iterative and collaborative Release Planning 
    • Quality and Technical Debt 
    • Releasing Software early and frequently 
    • Measuring velocity and Release Burndown chart 
    • Forecasting future releases
  • Sprints 
    • Product Owner’s role in Scrum Meetings 
    • Collaboration between PO and Scrum Team, between PO and Scrum Master
    • Team Commitment 
    • Understand why Sprints are Timeboxed and Protected from other distractions 
    • Concept of sustainable pace

Career Prospects and Growth

Existing POs

For people who are already wearing the Product Owner’s hat, the CSPO certification is like one more feather in their resume. Going through this course and certification will fine-tune their skills and help add multiple tools in their toolbox.

Aspiring POs

In certain organizations, there might be team members exhibiting and playing the roles and responsibilities of a Product Owner without the role title. They would have acquired all the necessary skill-sets but not the formal official title yet. By attending the CSPO course and earning the CSPO certification they convey their readiness to play the role; and this gives the thrust necessary for their formal recognition into a Product owner’s role.

Salary Aspects

The CSPO certification has global recognition and so will result in an increase in the pay package for a certified professional PO.

What next for an accomplished CSPO?

An accomplished CSPO can further his/her career prospects by taking up the Advanced CSPO course and certification. It will set the stage for the product owner to progress in their career path and play the role in a wider scope. Depending on the Organization type and structure it could be the role of a Product Manager, Product Portfolio Owner/Manager— and for the more adventurous, even the CEO of a startup! Some Product owners might choose to diversify into a Business Analyst role as well.

In conclusion, the CSPO has become a benchmark certification for Product Owners in the Software Industry. It will definitely help existing and aspiring POs to sharpen and upgrade their skillsets. It is also a badge of accomplishment and achievement for a Product Owner, not only to set them as a class apart in their own organization, but also in their wider Product Management community.

Radhika

Radhika Subramoniam

author

The author is an Agile Consultant working in the areas of process consultation and Agile coaching and transformation. She has been part of the software product development industry spanning field service, fleet management, telecom billing and network management. 

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Also, he/she should have at least 24 months of work experience as a Scrum Master. What next after CSP-SM certification?CSP-SM certification is a gateway towards achieving the Certified Scrum Trainer® (CST®), Certified Enterprise Coach℠ (CEC), or Certified Team Coach℠ (CTC) certifications.3. Certified Team CoachSM (CTC):The Certified Team Coach (CTC) is a guide level certification, usually works with the management, Scrum teams, and Stakeholders. As the name says, the CTC works at the team level. Organizations hire Certified Team Coach (CTC) to train, coach, mentor, remove obstacles, and lead the team to leverage value delivery, team collaboration, and continuous development across multiple teams. Prerequisites to grab CTC certificationAn active Certified Scrum Professional certification 1,000 hours of Agile coaching experience in the last 2 years without considering your role as Scrum MasterCoaching experience in at least 2 organizations Must be actively participated in a minimum of 5 Agile eventsPractical experience of Scrum implementation and coaching experience in Agile and Scrum framework.What next after CTC certification?Certified Team Coaches (CTCs) can initiate coaching, mentoring, and training the professionals on Agile and Scrum processes once they earn CTC certification. Also, they can recommend up to 50 individuals yearly for whom they have given 25-hours of in-person training or small group training to achieve Certified ScrumMaster® and Certified Scrum Product Owner® certifications. In this way, a CTC certified can contribute to creating a healthy environment of the organizations by coaching the team members on Scrum.      4. Certified Scrum Trainer® (CST)Scrum Alliance offer only one trainer-centric certification in the form of Certified Scrum Trainer®  (CST) certification. This is the most sought-after certification and those who wish to transform the working way of the teams can be a part of this training. Prerequisites to grab CST certificationTo become a Certified Scrum Trainer (CST), you need to have:Detailed knowledge of the Scrum concepts, practices, and principlesAn active Certified Scrum Professional ScrumMaster™ (CSP-SM™) certification from Scrum AllianceHands-on experience in implementing the Scrum framework as a ScrumMaster, Product Owner, or Development team memberTeaching experience in partnership with any Certified Scrum Trainer (CST) or independently-Taught to at least 100 candidatesHosted at least 10 or more days ScrumMaster training sessions Respective certifications in order to train professionals on the courses (e.g. if want to train on CSPO, an individual should hold an active CSPO certification.  What next after CST certification?As a CST, you can teach Scrum to the students who want to work in a Scrum environment. Scrum Alliance considers CST as an active member in the Scrum community who actively takes part in the events and user groups, blogging, and in online discussions.    5. Certified Enterprise Coach℠ (CEC):The Certified Enterprise Coach (CEC) exhibits their years of experience in Scrum transformations at an enterprise level. They also show their in-depth understanding of implementing Scrum practices and principles. The CECs are skilled at Scrum (both theoretically and practically) and guide organizations during their Agile transformation journey.Prerequisites to grab CEC certificationThe individuals aspiring Certified Enterprise Coach (CEC) credential must possess:Knowledge of Scrum practices, proven leadership, and coaching skills An active CSP-SM™ or CSP-PO™ or CSP® certification Working experience in Scrum team rolesCoaching experience in at least three organizations2,000 hours over the past 3 years of work experience as a Coach.What next after CEC certification?Being a CEC certified, an individual can help organizations to become an Agile organization using the Scrum framework to transform the world of work. Also, they can recommend up to 50 individuals yearly for whom they have given 25-hours of in-person training or small group training to achieve Certified ScrumMaster® and Certified Scrum Product Owner® certifications. In this way, a CTC certified can contribute to creating a healthy environment of the organizations by coaching the team members on Scrum.   6. Certified Scrum Product Owner® (CSPO®)The Product Owner (PO) creates the product vision, prioritize the product backlog, and help the team in delivering what customers intuitively looking for. The CSPO®  is the certification for the Product Owners that will help an individual in handling the business side of the project. Prerequisites to grab CSPO® certificationThere is no prerequisite to attend  CSPO® training. However, in order to earn this certification, an individual need to attend 2-days of CSPO® course taught by Certified Scrum Trainer®  (CST). What next after CSPO® certification?After taking CSPO certification, you can go for advanced-level certification of CSPO which is an Advanced Certified Scrum Product Owner® (A-CSPO®) course from Scrum Alliance. 7. Certified Scrum Developer® (CSD®)The  CSD® certification proves that an individual has skills of building the software using Scrum as a part of the Scrum team. With CSD® , you can strengthen your technical skills in Agile software development. Prerequisites to grab CSD® certificationAny programmer (having coding knowledge) can attend CSD® course. To achieve this, an individual needs to undergo at least 5-days of the formal CSD training course by a Scrum Alliance Registered Education Provider (REP) and a Scrum Alliance Authorized Instructor. In addition to this, the CSD® certification offers the privilege to the CSM certified candidates. They can skip the first 2 days and directly join from the 3rd day of the technical training.What next after CSD® certification?After CSD® certification, an individual can level-up his/her skills with Certified Scrum Professional® for Developers (CSP- D) certification. The CSP certification help teams to constantly improve the ways of implementing Agile and Scrum practices and principles.   8. ICAgile Certified Professional in Agile Coaching (ICP-ACC) CertificationICP-ACC certification in Agile Coaching certification aims to achieve an Agile mindset. After this certification, an individual can easily be able to differentiate between the facilitation, mentoring, professional coaching and teaching and will get to learn the skills like team collaboration and conflict resolution to form a healthy organizational environment.Prerequisites to grab ICP-ACC certificationAn individual with CSM certification and 2-3 years of working experience as a Scrum Master, is eligible to achieve ICP-ACC certification training. What next after ICP ACC certification?Being a certified Agile Coach, you can play the role of the mentor to the Agile team by facilitating Agile practices and empowering teams to reach their goals. More specifically, an Agile Coach can is a guide to the team members who help the team in Agile adoption. Career Roles of a Scrum MasterThe Scrum Master is the heart of the Scrum process who plays a diverse set of roles in the team. Let's have a glimpse of the various roles that Scrum Master can play after the CSM certification:Agile CoachProduct OwnerManager SAFe Scrum MasterConcluding ThoughtsThe Scrum Master role should not be an end itself. There is always a scope of consistent improvement. So, for all the Scrum Masters, ‘What’s your next career path?’ Being a Scrum Master, try not to keep yourself restricted to limited skills. Try to advance your Scrum skills always by taking more advanced Scrum certifications.    So, are you ready to take the plunge with other advanced Scrum certifications after earning CSM certification?  
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